Patient Experience

Inpatient Survey

To measure the perspective of hospital care from patients and their parents, Cleveland Clinic uses the Press Ganey inpatient pediatric survey instrument. Results from this survey are displayed below.

Inpatient Survey Overall Assessment

2017 – 2018

Source: Press Ganey, a national hospital survey vendor, 2019

ᵃBased on responses of Press Ganey client hospital patients between October 1, 2016 and September 30, 2017
ᵇResponse options: 1-10 scale, 9-10 being best

ᶜResponse options: Very Good, Good, Fair, Poor, Very Poor (2017) and Definitely yes, Probably yes, Probably no, Definitely no (2018)