Lodi Hospital Visitor Guide - Welcome
Welcome to Cleveland Clinic Akron General Lodi Hospital. Thank you for trusting us with your care.
At Lodi Hospital, it’s our goal to give you the best possible outcome and experience. We are committed to providing you with the highest quality healthcare in the safest, most comfortable environment possible.
This Visitor Guide has information that may be helpful to you and your family during your time with us. If you have any questions about topics covered in this guide, please ask your caregiver. We value the opportunity to serve you and appreciate the confidence you’ve placed in us.
Thank you for choosing Akron General Lodi Hospital.
Karen Gates, DNP, RN, NE-BC
Vice President Nursing and Operations
Cleveland Clinic Akron General Lodi Hospital
Important Phone Numbers
- Main Number: 330.948.1222
- Billing: 216.445.5134
- Care Management: 330.948.5598
- Central Scheduling: 866.320.4573
- Clinical Social Work: 330.948.5534
- Emergency Department: 330.948.5512
- Inpatient Unit: 330.948.5514
- Lost and Found: 330.948.1222
- Ombudsman: 330.344.6711
- Nutrition Services: 330.948.5546
- Pastoral Care/Spiritual Care: 330.948.5534
- Security: 330.948.5556
- Social Services: 330.948.5534
- Volunteer Services: 330.948.3647
Wondering about visiting hours? At Cleveland Clinic Akron General Lodi Hospital, we have open visitation. This means that you can visit loved ones in the hospital 24/7.
Contact a Patient
To contact a patient, call 330.948.1222. The patient’s first and last names are required.
At Lodi Hospital, we know how important your support and words of encouragement are in a patient’s recovery. We offer several ways to stay in touch.
- To contact a patient by telephone, please call the hospital main number at 330.948.1222.
- Have the patient's first and last name available prior to calling. Once it’s confirmed that the person requested is a patient at Lodi Hospital, the call will be transferred to the patient's room.
Sending Cards & Flowers
Deliveries of mail and/or flowers are made daily. Please use the following address:
Patient’s full name
Hospital room number
225 Elyria Street
Lodi, OH 44254
Visitor ID Badge
Cleveland Clinic has a Visitor Photo Badging System in its regional hospitals. Adult visitors need to show a valid photo ID to enter the hospital after normal visiting hours. Upon entering the Emergency Department entrance, visitors are given a badge that shows their name and photo, room destination and expiration date (extended badges are available). It must be worn on the outermost clothing.
Visitors who are unable to provide ID will not be denied entrance once the visit is confirmed, but they will be photographed.
Travel & Transportation
Medina County Public Transit (MCPT). Call 330.723.9670 for the bus schedule.
Parking is free.
Wheelchairs are available at the main entrance of the hospital for patients and visitors.
The outpatient laboratory is located at the hospital main entrance.
You don’t need an appointment for routine lab work. However, please be sure to have your completed physician orders with you when you come in for testing. Orders must include contact information for the physician.
Check with your physician to see if fasting is required for your blood work. Fasting means nothing to eat or drink for 10-12 hours prior to testing. Water is allowed.
The laboratory is open for outpatient testing during the following hours:
|Monday - Friday||7 a.m. - 4:30 p.m.|
|Saturday||8 - 11:45 a.m.|
|Sunday and holidays||Closed|
Lodi Hospital is committed to providing the highest quality and most compassionate healthcare. If you have any questions or concerns regarding your laboratory services, we encourage you to contact us at 330.948.1222.
Accommodations & Services
Patients may request a chaplain or arrange a visit from their own clergy by asking a caregiver or calling the Spiritual Care Department. 330.948.5534.
The chapel, located off the main lobby, is open to all faiths, and our services are designed to meet the needs of whoever attends.
The Ombudsman is the liaison between Akron General and the patient in resolving problems that may arise during the course of treatment. We recommend that patients first attempt to address their concerns with the department in which the problem occurred. If you don’t reach a resolution with the person providing your care, we encourage you to contact the department manager or supervisor. If these attempts are unsatisfactory, call our Ombudsman Office 8 a.m. – 4:30 p.m., Monday-Friday, or you can leave a message anytime. Presenting a complaint does not in itself compromise a patient’s future access to care.
Requesting a Spiritual Care Visit
Anyone may request a chaplain visit — you, a family member, your clergy, your doctor or a member of the hospital staff. You simply need to ask your nurse to arrange a spiritual care visit. If you wish to schedule a visit from clergy of a particular faith, please be sure to communicate this with your nurse.
The interfaith chapel offers a quiet place of solace for patients, visitors and staff. The chapel is located on the first floor of the hospital, near the main lobby. The chapel is open 24/7.
Amenities & Dining
Food & Nutrition Services
The department of Food and Nutrition Services provides nourishing and appetizing meals daily to Lodi Hospital patients from our “At Your Service” room service dining menu. The department also provides meal services for employees and visitors between noon and 1 p.m.
If a family member or friend would like to dine in your room at your meal time, a guest tray can be ordered at an additional cost and delivered with your meal for family and friends to enjoy.
The following advance notice is required:
- Breakfast for the following day: By 8 a.m.
- Lunch: By 10 a.m.
- Dinner: By 3 p.m.
Vending machines are located near patient registration on the main floor of the hospital.