Summary

Summary

Kelly Hancock

K. Kelly Hancock is Executive Chief Nursing Officer, CCHS and Chief Nursing Officer, Main Campus. She oversees the Chief Nursing Officers at Cleveland Clinic’s ten regional hospitals and Cleveland Clinic Florida, along with currently serving as Chief Nursing Officer at Cleveland Clinic’s Main Campus since July 2011. She is responsible for directing the clinical, academic and operational activities of the nursing staff throughout the health system, as well as the focus of nursing throughout the various institutes on the main campus. Over 25 years of nursing experience began at the Cleveland Clinic, where she continues to dedicate excellence, professionalism, and compassion to the nursing profession. She provides a strong administrative and clinical atmosphere that promotes staff education, staff development, and cohesion between all disciplines, professional nursing care and world class patient care throughout the health system.

Kelly obtained her DNP from Chamberlain College of Nursing and MSN from Breen School of Nursing at Ursuline College in Pepper Pike, Ohio. She is a board certified Nurse Executive through the American Nurse Credentialing Center, a member of the American Organization of Nurse Executive, the American Association of Critical Care Nurses, and the Honor Society of Nursing - Sigma Theta Tau International. Kelly was awarded Crain’s Cleveland Business Notable Woman in Healthcare in 2018, the Sones/Folvaro for Excellence in Nursing Collaboration in 2017, Distinguished Alumnae Award from Ursuline College in 2013, the ANCC Circle of Excellence Award in 2012, the 2010 Maria and Sam Miller Professional Excellence Nurse of the Year Award, is a recipient of the “Bruce Hubbard Stewart Fellow Award,” and was awarded “The Abbie Porter Leadership Award” which highlights Nursing Leadership in 2002 and 2009.

Education

  • FAAN, Fellowship American Academy of Nursing, 2019
  • DNP, Chamberlain College of Nursing, 2015
  • MSN, Ursuline College Breen School of Nursing, Pepper Pike, Ohio, 2007
  • BSN, Ursuline College Breen School of Nursing, Pepper Pike, Ohio, 1993

Certifications

  • Board Certified Nurse Executive (NE-BC), American Nurses Credentialing Center
  • American Nurses Credentialing Center (ANCC) Board Certified - Nurse Executive
  • Basic Cardiac Life Support (BLS-CPR), American Heart Association
  • Advanced Cardiac Life Support (ACLS), American Heart Association

Contact Information

Cleveland Clinic
9500 Euclid Avenue / NA4
Cleveland, Ohio 44195
216.444.2404
hancock@ccf.org

Leadership

Leadership

On a daily basis, Hancock dedicates excellence, professionalism, and compassion to the nursing profession. She is a well-respected leader throughout Cleveland Clinic health system, actively participating on and leading numerous councils and committees. Her involvement includes the intensive care affinity and nursing practice councils, both of which she has co-chaired, the health system leadership council and physician nurse collaboration committee. She is also the executive team liaison for financial issues and leads a heart failure core measures initiative. Previously, Hancock served as interim executive chief nursing officer, senior nursing director of critical care and senior nursing director and nursing director of the renowned Cleveland Clinic Heart and Vascular Institute.

Clinical Practice & Teaching

Clinical Practice & Teaching

Clinical Practice

Hancock’s clinical experience lies within the area of cardiology, specifically cardiothoracic step-down and critical care.

Teaching

Hancock has served as a preceptor to both master’s and bachelor’s prepared nursing students. As a preceptor, students observe all aspects of Hancock’s role as an executive nurse leader.

Research & Publications

Research & Publications

An experienced presenter, Hancock has lectured on varying topics throughout her career, including the effects of assistant nurse managers around the clock, value-based purchasing and the role of the chief nursing officer, and managing conflicts constructively. When working in the Heart and Vascular Institute, she strongly promoted nursing research and investigation of clinical problems by all registered nurses, creating an expectation that each nursing unit be involved in some phase of the research process annually, whether working as co-investigator with a doctoral-prepared nurse researcher or as a principal investigator.

Professional Involvement

Professional Involvement

  • American Association of Colleges of Nurses Diversity and Inclusion
  • American Heart Association, Go Red for Women
  • American Heart Association, Executive Leadership Committee
  • American Heart AssociationAmerican Heart Walk - Cleveland Campaign, Chair
  • American Heart Association, STEM Goes Red
  • American Red Cross, Board of Directors
  • American Red Cross, Volunteer and Mission Capacity Building Committee, Chair
  • American Red Cross, Chair, Service Delivery Committee
  • Ashtabula County Medical Center Board of Directors, Member
  • American Nurses Association (ANA)
  • American Organization of Nurse Executives (AONE)
  • Association of Patient Experience Board of Directors
  • American Association of Critical Care Nurses (AACN)
  • Cleveland Clinic Celebrate Sisterhood, Honorary Co-chair
  • Cleveland Wise Women, Member
  • Frances Payne Bolton School of Nursing, Case Western Reserve University, Adjunct Professor
  • Greater Cleveland Organization of Nurse Executives (GCONE)
  • In Counsel with Women, Member
  • March of Dimes - Nurse of the Year Award Chair
  • Ohio Nurses Association (ONA)
  • Press Ganey Nurse Manager Sub Committee, Co-Chair
  • Saint Joseph Academy, Board of Directors
  • Saint Joseph Academy, Vice Chair
  • Saint Joseph Academy, Excellence Committee
  • Sigma Theta Tau, Member
  • The 50 Club of Cleveland, Member
  • United Way Generation Next Member for Greater Cleveland
  • Ursuline College Breen School of Nursing, Community Advisory Board
  • Ursuline College Breen School of Nursing, Executive Campaign Committee
  • VeloSano - Cleveland Campaign Co-chair
  • Vizient Large System Nurse Executives Network

Advisory Boards and Panels

  • American Association of Critical Care Nurses Awards Review Panel and Chapter Awards Review Panel
  • Frances Payne Bolton Chief Nursing Officer Advisory Board, Case Western Reserve University
  • Hill-Rom Chief Nurse Executive Advisory Board
  • Holy Name Advisory Board
  • Kent State University College of Nursing Advisory Board
  • Press Ganey CNO Advisory Council Co-chair
Honors & Awards

Honors & Awards

  • 50+ Hospital and Health System CNOs to Know, 2019, 2020
  • Crain’s Cleveland Business Notable Woman in Healthcare, 2018
  • Sones/Folvaro for Excellence in Nursing Collaboration, 2017
  • Dedication Award, Cleveland Council of Black Nurses, Inc., 2016
  • Distinguished Nursing Alumnae Award, Ursuline College, 2013
  • Stanley Shalom Endowed Chair for Nursing Advancement, 2012
  • Annual Cleveland Clinic Kelly Hancock Nursing Excellence Awards Endowment, 2012
  • American Association of Critical Care Nurses - Circle of Excellence Award, 2012
  • Maria and Sam Miller Professional Excellence Award - Nurse of the Year, 2010
  • Cleveland Clinic Nursing Excellence Award - Abbie Porter Leadership Award, 2002, 2009
  • Cleveland Clinic Nursing Excellence Award - Marilyn Tetonis Nursing Unit Award, 2001
  • Bruce Hubbard Stewart Fellow Award, 2000