Bill Peacock has served as Chief of Operations at Cleveland Clinic since 2009. In this role, he is responsible for the Clinic’s Buildings and Property, Supply Chain, Clinical Engineering, Patient Support Services, Protective Services, Hotels, International Operations, Marketing and Philanthropy.
Under his guidance, Operations is tasked with ensuring every facility is designed and operating at optimal levels to address patients’ needs from the moment they step through our door to the moment they leave. This includes everything from supplies, functional operations, clinical equipment, food services, patient transportation, environmental services, parking services, safety and security, and among others.
He has been at the forefront of Cleveland Clinic’s international growth, overseeing its growth strategy in the Middle East, Asian, European, and Central and South American markets.
He joined Cleveland Clinic in 2005 as Executive Director of Facilities Construction and Real Estate. In 2008, he became Executive Director of Operational Support Services.
Before joining Cleveland Clinic, he served 24 years in the United States Navy, retiring as a Captain in the Civil Engineer Corps. He held two major commands: one in Japan, where he managed the facilities, construction and real estate needs of Navy and Marine Corps forces across the Pacific Rim; the second, leading a battalion of naval construction force “Seabees” in several deployments to Pacific, Middle East, and Central and South American nations.
He is a member of the American Society of Healthcare Executives and the American Society of Healthcare Engineers. He graduated with a Master’s of Science in Electrical Engineering from Purdue University and a Bachelor of Science in Electrical Engineering from the US Naval Academy. He attended the Kellogg School’s Advanced Executive Program.