Overview
Cleveland Clinic Mercy Hospital became a full member of Cleveland Clinic on Feb. 1, 2021, and is sponsored by the Sisters of Charity of St. Augustine. Founded in 1908, the Catholic faith-based medical center operates a 476-bed hospital in Canton and outpatient locations in Alliance, Carroll County, Jackson Township, Lake Township, Louisville, Massillon, North Canton, Plain Township and Tuscarawas County.
Mercy Hospital has 620 members on its Medical Staff and employs 2,800 caregivers. Mercy received an “A” in the most recently published safety grades by the Leapfrog Group.
Mission, Vision and Values
Learn more about Cleveland Clinic’s mission to provide better care of the sick, investigation into their problems, and further education of those who serve.
Community Outreach
In 1908, the Sisters of Charity of St. Augustine joined with area physicians to convert President McKinley’s former home into Stark County’s first and only faith-based hospital. Over a century later, Mercy Hospital continues to be responsive to the needs of the community.
Mercy Hospital follows the Catholic Health Association (CHA) model for measuring and reporting community benefit. The CHA model includes charity care at cost, unpaid cost of Medicaid (the difference between the cost of Medicaid patients’ care and the payment by Medicaid) and community activities and contributions.
The Ohio Hospital Association Community Benefit Report follows the same guidelines. This total does not include “bad debt,” although most of Mercy Hospital’s and many other hospitals’ bad debt results from the unfortunate situation faced by uninsured or underinsured patients who cannot afford to pay their hospital bills, but do not qualify for Medicare, Medicaid or charity care.
Pastoral care
During hospitalization, patients and their families often grapple with significant life issues. Mercy Hospital’s Pastoral Care offers help as people explore those issues in a safe, confidential environment.
Chaplains are trained and board certified for hospital ministry and provide a caring, listening presence for patients, their family members and staff regardless of faith tradition. Pastoral Care staff also provides information and assistance regarding Advanced Directives for Health (Living Will and Power of Attorney for Health). In addition, a variety of devotional opportunities and sacramental ministry is available.
For more information, call 330.489.1143.
Environmental stewardship
Catholic Health Association considers environmental concerns to be mission related and encourages hospitals to take action. Mercy Hospital earned the Energy Star designation – the national mark of excellence in performance – from the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy’s joint program.
In addition to energy management, Mercy Hospital’s Green Team initiatives also include hospital-wide recycling programs, a pharmaceutical disposal program, robust paperless programs, and building and buying “green.”
Community education programs and screenings
Each year, Mercy Hospital sponsors free health fairs, community education events, physician talks and free screenings to promote the health and wellness of members in our community.
Clinics for uninsured and those facing barriers to care
To provide care to patients with financial need, Mercy Hospital operates internal medicine and obstetrics and gynecology clinics, as well as a medical home in northeast Canton. Based on a sliding-scale fee structure, the clinics and the medical home provide the uninsured and patients with unmet needs in Stark and nearby counties with quality, comprehensive care.
Affordable dental services
According to a report from the Ohio Department of Health, dental care remains the state’s number one unmet healthcare need for children and low-income adults. Established in 2007, Mercy Hospital’s Dental Services is accredited by the American Dental Association and offers affordable preventive, cosmetic and restorative dental services for adults and children.
Community partnership through Mercy Hospital’s mission outreach
Since 1994, Mercy Hospital’s Mission Outreach has been sharing resources and working together with other local agencies and organizations to make an impact in the lives of residents in Northeast and Southeast Canton.
Our community partnership programs include:
- Community health fairs.
- Baby showers.
- Dental health education.
- Well Women.
- Healthy 4 Life summer program for students.
- Farmer’s markets.
Pathfinders Program
Mercy Hospital partners with Canton City Schools to offer adult learners in their GED program a six-week, shadowing program at the hospital. Based on their individual areas of interest, Pathfinder students shadow Mercy Hospital employees in different departments and then meet for lunch and to hear a guest speaker. Mercy employees from administration, human resources and volunteer services share information about health care careers and the hospital’s mission; how to apply and interview for a job; volunteer opportunities; and other career-building topics.
Angel Network
Mercy Hospital adopted a local chapter of the African American Women Nurturing and Giving Each Other Life (ANGEL) Network. Supported in part by a grant from Susan G. Komen for the Cure Northeast Ohio affiliate, Mercy ANGEL Network supports African American women’s efforts to take charge of their breast health through early detection programs, access to screenings and education about breast health practices.
Immigrant health outreach and language assistance
In an effort to assist immigrants in Stark, Tuscarawas, Wayne and Carroll Counties, Mercy Hospital works to provide culturally sensitive health care, particularly for Latino immigrants with little or no English ability.
In addition to providing bilingual interpreters for the Spanish-speaking community, Mercy Hospital also coordinates transportation, prenatal and postpartum care for immigrant women and their newborns. The program provides medically trained interpreters and the use of a language access line (with capability for a wide range of languages).
Directed by a board-certified program coordinator, these services are available 24/7. Interpretive services for those who are deaf are also available. To learn more, call 330.489.1111, ext. 2577.
Mercy International Mission Outreach
Created to support hospital physicians and employees who donate their time and talent helping others around the world, Mercy Hospital’s International Mission Outreach coordinates donations of supplies, medications and recycled instruments and equipment to send with the medical mission teams. Our hospital efforts have helped people in the Dominican Republic, Ukraine, Armenia, Honduras, Rwanda, Korea, Bulgaria, Colombia, Tanzania, Cuba, El Salvador and Syria.
Professional Care Physicians
Our primary care physicians, specialists & surgeons
Mercy Professional Care Physicians, a network of medical professionals managed by Mercy Hospital, offer you quality, compassionate care that’s accessible and affordable.
Whether you’re looking for a primary care physician or an experienced heart doctor, Mercy Professional Care Physicians can help. Our qualified, board-certified doctors have offices in the Canton and Massillon area, as well as Carrollton, Alliance and Uniontown.
Form 990
Form 990 is an annual information return required by the Internal Revenue Service for those organizations exempt from federal income tax because of their status as charitable, religious or educational organizations under Internal Revenue Code Section 501(c)(3).
An organization's Form 990 is required by law to be publicly available upon request. Given our commitment to good governance and transparency, we are providing the most recently filed Form 990s for our hospital below:
