Overview
Cleveland Clinic Florida’s Chronic Care Management (CCM) program is a Medicare program available to Medicare beneficiaries with two or more chronic conditions to receive frequent care coordination services via telephone. Enrolled patients will be paired with a dedicated Care Manager who will assist the patient in managing their health needs. Some of the features of the CCM program for patients include:
- At least 20 minutes a month of chronic care management services per month.
- Personalized assistance from a dedicated nurse Care Manager who will work with patients to create a customized care plan.
- Coordination of care between pharmacy, specialists, testing centers, hospitals, and more.
- Phone check-ins between doctor visits to keep patients on track.
- Expert assistance with setting and meeting health goals.
- Assistance with scheduling appointments and procedures, refilling medication, and other health-related tasks.
The Cleveland Clinic Florida Chronic Care Management team is made up of health care professionals who are dedicated to helping patients stay on track with their health goals.
Benefits
- Regular chronic care management means patients can better manage their care and spend more time focusing on their health.
- Patients can feel secure knowing they’ll have a comprehensive care plan and personal attention and help with regular check-ins.
- The CCM Care Manager will help keep track of health care needs, so their loved ones can spend more quality time with them.
- They don’t always have to come into the office to get help; they can also make a call to their Care Manager.
- Having a regular touch-base between doctor’s visits will help keep patients on track and stay focused on their health.
Appointments
To request an appointment, please call toll-free 800.497.9845.
For more information, please contact the CCM Care Management team at chroncaremgmtprog@ccf.org.