On-Demand Virtual Care
If you have a sore throat, ear infection, common cold, or other non-emergency medical conditions, our Express Care® Online On-Demand virtual service is here for you — with 24/7 online care for patients of all ages within Canada. Our online healthcare providers are ready to help you get the care you need, including:
- Ordering blood work or imaging tests
- Prescribing medications
- Making referrals
Please note: Express Care Online is not available for individual subscriptions in Quebec. (Veuillez noter que le service Express Care Online n’est pas disponible pour les abonnements individuels au Québec.)
Why Choose Us for On-Demand Virtual Care?
Get your diagnosis quickly:
The right choice for treating many typical issues, including allergies, back pain, bronchitis, common cold, influenza (flu), painful urination, pink eye, sore throat, sinus infections, upper respiratory illness and yeast infections.
Receive your prescription:
Have a prescription sent to your pharmacy, when available. Don't worry, your personal health information is safe and sound during your virtual visit.
Referrals from our experts:
Benefit from the expertise of dozens of Canadian physicians, specialists and wellness experts, as well as over 5,000 physicians and specialists across the Cleveland Clinic network.
How Do I Get Started?
Express Care® Online On-Demand is available for both adults and children, with your choice of three membership options:
- Individual (18+ years old)
- Additional adult family member (18+ years old)
- Additional youth family member (0-17 years old)
To sign up for Express Care® Online, please choose an option below. If you have questions, you can also call our team at 1.844.338.3355.
Our clinicians are available to see patients virtually, 24 hours a day, 7 days a week across Canada, except Quebec.
