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On-Demand Virtual Care

Cleveland Clinic Express Care® Online is healthcare at your fingertips. Whether you have a sore throat, ear infection, common cold, or another non-emergency medical condition, you can receive world class care virtually, using your smartphone, tablet or computer.
Why Sign up for On-Demand Virtual Care?

Why Sign up for On-Demand Virtual Care?

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Talk to a provider face-to-face

You can talk to a healthcare provider face-to-face when you have a concern — from the comfort of your home or work — instead of driving to a medical office. It’s quick and convenient to get the diagnosis or treatment you need.

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Get your diagnosis quickly

The right choice for treating many typical issues, including allergies, back pain, bronchitis, common cold, influenza (flu), painful urination, pink eye, sore throat, sinus infections, upper respiratory illness and yeast infections.

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Receive your prescription

Have a prescription sent to your pharmacy, when available. Don't worry, your personal health information is safe and sound during your virtual visit.

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Referrals from our experts

Benefit from the expertise of dozens of Canadian physicians, specialists and wellness experts, as well as over 3,500 physicians and specialists across the Cleveland Clinic network.

Our Virtual Care Difference

Our Virtual Care Difference

Cleveland Clinic Express Care Online + TytoHome

Home Testing Kit

Members have the option to purchase a TytoHome™ handheld exam kit that is simple to use and expands your range of virtual diagnoses. TytoCare™ syncs with the Express Care Online app so patients can perform guided medical exams with one of our providers.

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Global Network

Our globally-integrated health system includes facilities in Canada, the U.S., the U.K. and Abu Dhabi. This allows your high quality care options to travel with you.

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World Class Credentials

All of our practitioners are credentialed through Cleveland Clinic’s global credentialing program. This rigorous process ensures that our providers meet our universal quality requirements.

How Do I Get Started?

Express Care Online is available for both adults and children (over two years of age), with your choice of 3 membership options:

  • Individual
  • Individual + Partner
  • Individual + Family

To sign up for Express Care Online, please choose an option below. If you have questions, you can also call our team at 416.507.6715.

Our clinicians are available to see patients virtually 7 a.m. - 7 p.m., 7 days a week, across Canada.

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