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Cleveland Clinic Express Care® Online

Feeling under the weather? Skip the waiting room. Our Express Care Online service allows you or your loved ones to get a diagnosis and prescription virtually, from the comfort of your own home or office.
Why choose Cleveland Clinic Express Care® Online?

See a Provider Live Using Your Smartphone, Tablet or Computer

Cleveland Clinic Express Care® Online is healthcare at your fingertips. Whether you have a sore throat, ear infection, common cold, or another non-emergency medical condition, you can receive care using your smartphone, tablet or computer. It’s never been easier for you to get a diagnosis and prescription, when appropriate.

Express Care Online is available for both adults and children (over two years of age). This one-year, unlimited membership has you and your loved ones covered for all non-emergency medical issues that may arise throughout the year.

How Do I Sign Up?

Email our team at or purchase your membership online today.

What are the benefits of using Express Care Online?
Patient using express care online app with nurse practitioner.

What are the benefits of using Express Care Online?

  • Fast and convenient: See a clinician by live video and get a diagnosis from your home or work instead of driving to a medical office. Plus, receive any necessary prescriptions and referrals from the pharmacy of your choice.
  • Secure: Your personal health information is safe and sound during your virtual visit.
  • Peace of mind: Your Express Care Online membership provides access to Cleveland Clinic Canada clinicians from anywhere you have Wi-Fi or cellular connectivity.
  • Unlimited care: Your membership covers all non-emergency issues that arise throughout the year.
What Are the Hours?

What Are the Hours?

Our clinicians are available to see patients virtually 7a.m. - 7p.m., 7 days a week.

Am I Covered?

Am I Covered?

Visits are not covered by provincial health plans. Individual, couple or family memberships are available for purchase. Please email to inquire.

Express Care® Online with TytoCare™

Express Care Online members also have the option to purchase a TytoHome™ remote diagnostic kit. TytoCare™ is a handheld exam kit that syncs with the Express Care Online app and lets patients perform guided medical exams with a Cleveland Clinic Canada provider, anytime, anywhere. Protect the health of you and your loved ones, wherever you are. For more information related to Tytocare, please contact us directly.

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