Cleveland Clinic Canada appreciates your cooperation in providing your payment card information (i.e., credit card details) for the services you intend to obtain. Cleveland Clinic Canada obtains this information for several reasons, which include, but are not limited to:
Providing an optimal patient experience: Cleveland Clinic Canada securely stores your payment card details to facilitate payment for any uninsured services (i.e., services not covered by provincial health insurance plans such as OHIP) which you may require.
Validating your identification: Payment card details help Cleveland Clinic Canada verify your identity to ensure that only authorized individuals use our services.
Cancellation fees: Should there be a late cancellation or no-show, Cleveland Clinic Canada may need to charge a cancellation fee and having your payment card information allows this processing to occur in a seamless, efficient manner, in accordance with Cleveland Clinic Canada’s Terms & Conditions.
Cleveland Clinic Canada uses industry-standard encryption and adheres to strict security protocols to help protect your sensitive information, including, but not limited to, your payment card details.
If you have any questions about Cleveland Clinic Canada’s Payment Card Policy, please reach out via phone 416.507.6600 or email PatientExperienceCanada@ccf.org.
