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Cleveland Clinic to Host First Continuous Improvement Summit Nov 12-13

Summit Features Speakers and Organizations Leading the Way in Transforming Healthcare through Continuous Improvement Initiatives

November 7, 2012

Cleveland Clinic’s first Continuous Improvement in Healthcare Summit: A Roadmap for Transformation will bring together hospital leaders, continuous improvement leaders in healthcare, Lean Six Sigma specialists and others to learn key continuous improvement methodologies and strategies for organizational success, Nov. 12 to 13.

Registration is open for this two-day gathering that will feature detailed discussions with healthcare leaders and presentations by top continuous improvement innovators from across the country. Speakers will explore:

  • Continuous improvement models, principles and techniques and their applications in a healthcare environment.
  • Continuous improvement principles, infrastructure and tools used at Cleveland Clinic and other healthcare organizations.
  • Strategies for developing and sustaining a culture of continuous improvement in a healthcare organization.
  • Continuous improvement practices and lessons learned based on experiences from various healthcare organizations.

The Continuous Improvement in Healthcare Summit: A Roadmap for Transformation agenda includes more than 30 top continuous improvement leaders, including some of the most respected thought leaders in the industry:

  • John Shook (Lean Enterprise Institute)
  • Dr. Patricia Gabow (Denver Health, University of Colorado School of Medicine)
  • Alice Lee (Beth Israel Deaconess Medical Center)
  • Dr. Lisa Yerian and Darryl Greene (Cleveland Clinic)

The afternoon will feature 15 breakout sessions for participants to learn directly from practitioners. Ten presentations from Cleveland Clinic caregivers, along with presentations from Denver Health, Henry Ford Health System, Christie Clinic (Champaign, IL), Parkview Health (Fort Wayne, IN) and Akron (OH) Children’s Hospital will be featured.

The second day includes visits to many of Cleveland Clinic’s main campus sites, including:

  • The Miller Family Heart and Vascular Institute, U.S. News & World Report‘s leading heart center for 18 consecutive years.
  • The Tomsich Pathology Laboratories facility opened in 2012 and designed using Lean principles.
  • Cleveland Clinic’s state-of-the-art Supply Distribution Center.
  • The main campus emergency department, which has effectively implemented a split-flow process to improve patient flow.

Attendees will also participate in a “Cleveland Clinic Experience” session – an enterprise alignment activity that all 42,000 Cleveland Clinic caregivers have taken part in.

“As an increasing number of healthcare organizations pursue continuous improvement tools and principles to improve quality and efficiency of care, many leaders are looking for the most effective ways to transform their organizations,” said Lisa Yerian, MD, Medical Director of Continuous Improvement at Cleveland Clinic. “We are excited to offer the opportunity to share the work that has helped Cleveland Clinic become a model of healthcare practice, as well as highlighting the work of other leading healthcare organizations.”

About Cleveland Clinic

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S.News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. About 2,800 full-time salaried physicians and researchers and 11,000 nurses represent 120 medical specialties and subspecialties. Cleveland Clinic Health System includes a main campus near downtown Cleveland, eight community hospitals and 18 Family Health Centers in Northeast Ohio, Cleveland Clinic Florida, the Lou Ruvo Center for Brain Health in Las Vegas, Cleveland Clinic Canada, and opening in 2013, Cleveland Clinic Abu Dhabi. In 2010, there were 4 million visits throughout the Cleveland Clinic health system and 167,000 hospital admissions. Patients came for treatment from every state and from more than 100 countries. Visit us at  Follow us at

Media Contact:

Joe Milicia, 216.636.5873,