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About Emergency Services Institute

The Emergency Services Institute cares for over 500,000 adult and pediatric patients annually across our 16 Emergency Departments, including our Main Campus, 7 Regional Hospitals, Cleveland Clinic Florida, 5 free-standing Emergency Departments and 2 Pediatric Emergency Departments. In an effort to deliver world-class care, we have attained the 90th percentile of all Emergency Departments in the United States in time from arrival to see a provider. Our commitment to ‘Patients First’ is evidenced by the receipt of the Press Ganey Guardian of Excellence Award at both our Richard E. Jacobs (Avon) and Twinsburg free-standing Emergency Departments. The award recognizes Emergency Departments in the 95th percentile for providing outstanding patient satisfaction.

Bradford Borden, MD, FACEP
Bradford Borden, MD, FACEP

Bradford Borden, MD, FACEP

Institute Chairman

Residency – Emergency Medicine – Mt. Sinai Medical Center
Medical School – University of Cincinnati College of Medicine
Undergraduate School – Ohio Wesleyan University

Dr. Borden has been the Chairman of the Cleveland Clinic Emergency Services Institute since January 1, 2012. He also serves as an Associate Chief of Staff to the Cleveland Clinic leading the Office of Professional Staff Affairs since 2014.  Prior to joining the Cleveland Clinic, Dr. Borden served as CEO of Emergency Care Specialists, Inc., and as Medical Director of the Department of Emergency Medicine at Marymount Hospital for nearly 15 years. He served as President of the Marymount Hospital Medical Staff from 2007–2009 and also served as President-Elect for a second term through the end of 2011.  In addition, he is the Chair of the Cleveland Clinic Health System’s Emergency Services Steering Committee, and is a member of Cleveland Clinic Medical Operations Committee and the Cleveland Clinic Emergency Management Department.

Dr. Borden earned his medical degree from the University of Cincinnati and graduated from Ohio Wesleyan University where he was a member of Phi Beta Kappa. He completed his internship and residency training in Emergency Medicine at Mt. Sinai Medical Center in Cleveland, where he served as chief resident. He is a member of the American College of Emergency Physicians, the Academy of Medicine of Cleveland and Northern Ohio (AMCNO), and served as an active board member of the Healthcare Underwriters Group Mutual of Ohio from 2005 to 2011.

Stephen Meldon, MD, FACEP
Stephen Meldon, MD, FACEP

Stephen Meldon, MD, FACEP

Institute Senior Vice Chairman
Director, Center for Emergency Medicine

Residency – Emergency Medicine – Medical College of Wisconsin
– Surgery – Naval Medical Hospital San Diego
Medical School – University of Cincinnati College of Medicine
Undergraduate School – Wright State University

Dr. Meldon is a Board Certified Emergency Physician and serves as the Director, Center for Emergency Medicine and the Senior Vice Chairman, Emergency Services Institute, Cleveland Clinic Health System. He is also the Patient Experience Officer for the Emergency Department.  

Prior to joining the Clinic, he served in leadership roles for a national EM staffing group, Emergency Medicine Physicians LTD. Dr. Meldon has also served as EM faculty at MetroHealth Medical Center, where his academic interest was in geriatric emergency care.  

He is a graduate of the University of Cincinnati College of Medicine and completed a General Surgery internship at the US Naval Hospital San Diego, and an Emergency Medicine Residency at the Medical College of Wisconsin. Dr. Meldon is a member of the American College of Emergency Physicians.

Seth Podolsky, MD, MS, FACEP
Seth Podolsky, MD, MS, FACEP

Seth Podolsky, MD, MS, FACEP

Institute Vice Chairman
Director of Operations

Residency – Emergency Medicine – Maimonides Medical Center
– Emergency Medicine- New York Medical College Metropolitan Hospital
Medical School – University of Vermont College of Medicine
Graduate School – Dartmouth College
Undergraduate School – University of Vermont

Dr. Podolsky has served as Vice Chairman of the Emergency Services Institute at the Cleveland Clinic since January 2014, and as the Director of Operations and a staff physician in the Emergency Department since August 2012.  He is a member of the Cleveland Clinic Medical Operations Committee and Clinical Chair of the Cleveland Clinic Emergency Management Committee.  

His consulting experience in Health Care Improvement and Leadership Development includes work with the Institute for Healthcare Improvement (IHI), the Department of Veterans Affairs (VA), and private practice physician groups.  He has worked at academic medical centers, government hospitals, and community hospitals.

He received his Medical Degree from the University of Vermont and his Master's Degree at The Dartmouth Institute for Health Policy and Clinical Practice at Dartmouth College.  He is an Emeritus Trustee on the Board of Trustees, University of Vermont.  He is also a Fellow of the American College of Emergency Physicians.

Chris O'Rourke, MHSA

Christopher O'Rourke, MHSA

Institute Administrator

Graduate School – University of Michigan
Undergraduate School – Emory University

Chris O’Rourke currently serves as the Institute Administrator for the Emergency Services Institute (ESI). He joined Cleveland Clinic Health System (CCHS) in 2012 and entered the Administrative Fellowship Program, acting under the guidance of Executive Administration. After the Fellowship, he became an Assistant Administrator within the ESI, and in 2014, a Department Administrator. During his time in the ESI, Chris has worked across the health system, partnering with Institute, Regional Hospital, and Family Health Center leadership.  

Chris received a BA in economics from Emory University and a MHSA from the University of Michigan.  He is a member of the American College of Healthcare Executives. 

Emergency Department nursing is among the most challenging careers in medicine.

Our Emergency Department nursing team consists of Registered Nurses, Licensed Practical Nurse, Paramedics, Clinical Technicians, Patient Care Nursing Assistants, Health Unit Coordinators and others committed to Patients First. Nursing staff are credentialed in a variety of skills including Basic and Advanced Life Support, Pediatric Advanced Life Support, Non-Abusive Psychological and Physical Intervention and additional skills needed to provide state of the art care to our patients.

Sam and Maria Miller have been a vital part of Cleveland Clinic for over two decades. As a member of the Board of Trustees and Executive Committee from 1991 to 1996, Mr. Miller has played a prominent role in the institution’s growth and development, contributing his wisdom and business acumen, serving now as a Director of the Board of Trustees. Mrs. Miller has chaired “An Evening with Scott Hamilton and Friends,” which raises money for cancer research and education programs, since the event began in 1999.

The Millers’ love for the Cleveland community is reflected in their support of Cleveland Clinic. Their donation establishing The Maria and Sam Miller Emergency Services Building has had a monumental impact on patient care. “Maria and I believe that a gift to The Cleveland Clinic is a gift to the people of the city of Cleveland,” said Mr. Miller, who is co-chairman of Forest City Enterprises Inc. “The future of this city is tied to the hospital systems throughout our region. Cleveland will eventually become the number one medical center in the United States of America.”

In 2006, the Millers were inducted into The 1921 Society that honors those whose cumulative lifetime giving to Cleveland Clinic totals $1 million or more. Thanks to the Millers’ benevolence, Cleveland Clinic’s future is brighter than ever. Their support of the Taussig Cancer Institute, Glickman Urological and Kidney Institute, Digestive Disease and Surgery Institute, Emergency Services Building, and many other programs will continue to advance medicine, research, and education. Because of their establishment of The Maria and Sam Miller Awards, the organization’s most outstanding physicians, nurses, and police officers are being rewarded for their work on behalf of Cleveland Clinic’s mission. Additionally, they have established the Maria and Sam Miller Nursing Excellence Awards to recognize the dedication of nurses across the Cleveland Clinic enterprise.

In gratitude for his deep devotion to Cleveland Clinic, the Board of Trustees has bestowed upon Mr. Miller the institution’s highest honor: the designation of Distinguished Fellow. This honor is conferred upon individuals who have made extraordinary contributions of service and resources to further the mission of Cleveland Clinic.