Patients and Visitors
We’re always standing by to help you find the information you need – before, during and after your time with us.
Appointments
Connecting with the right doctor for your needs is just a call or a click away. Enjoy the convenience of online GP appointment booking, virtual care and the support of our attentive Contact Centre team.
Payments
You have a variety of options when it comes to paying for your visit to Cleveland Clinic London. Whether you choose to self-pay or go through private medical insurance or a sponsorship, we provide the pricing transparency and convenience you need.
MyChart
We’re proud to be the first private hospital in the U.K. to offer a fully integrated electronic medical records system. You, your consultants and your entire care team have instant access to the most up-to-date information about your health. Use MyChart to book appointments, view test results and much more.
Visiting Cleveland Clinic London?
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Visitor Information
We’ve designed our state-of-the-art facilities with your comfort and health in mind. From enhanced safety measures and visiting guidelines to convenient amenities, we’re always striving to make your experience exceptional.
For information on visiting or status of a loved one who is a patient at one of our facilities, call our General Enquiries line at +44 20 3423 7000.
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International Patients
Our world-class healthcare is available to patients in the U.K. and across the globe. Our concierge-style programme caters to the needs of international patients. From travel planning assistance to translation services, we guide you through every stage of your care.
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Accommodations
We've partnered with select nearby hotels to offer discounted rates for patients and visitors who need to stay close to the hospital. This ensures that patients and their loved ones have a comfortable and stress-free stay in London. The partner hotels are dedicated to providing exceptional service and a warm welcome to our patients and visitors.
Find a hotel
Feedback & Complaints
We strive to provide outstanding and compassionate care and service, through every step of your journey. Whether you are a patient or visitor to Cleveland Clinic London, we value your feedback. We always like to know our patients are comfortable and well cared for. If you feel your visit was a particularly positive experience, we would be delighted to hear from you.
