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About Center for Connected Care

Keeping patients connected to the highest quality care as they make the transition from the hospital to home or a post-acute care facility is part of Cleveland Clinic’s innovative approach to value-based care. When patients make the transition, Cleveland Clinic is at their side the whole way. Through our Center for Connected Care, we provide a full continuum of care so that patients can recover from illnesses or injuries in the very best location for their individual needs.

Each day, our center’s 500 caregivers from home and transitional care provide services for 12,000 patients. Our multispecialty team includes home care, hospice, mobile primary-care physician group practice, home infusion pharmacy, home respiratory therapy, skilled nursing facilities (SNF), home palliative medicine and emerging transitional care programs. Keeping our patients independent and functioning as safely as possible is our goal. Rest assured we are here for you and your family.

Our vision

Striving to build innovative approaches for bridging the post-acute continuum of care and become the world’s leader in transitional care experience and outcomes.

Core values

  1. We believe in SERVICE: Put Patients First.
  2. We believe in QUALITY: Provide the right care to the right patient at the right time in the place where they want to receive care.
  3. We believe in TEAMWORK: Partner with Cleveland Clinic hospitals, institutes, and the patient-centered medical home.
  4. We believe in INNOVATION: Build sustainable community-based healthcare teams of the future, positioned to excel in value-based healthcare.
  5. We believe in COMPASSION: When patients transition from Cleveland Clinic hospitals to home or facilities, Cleveland Clinic will remain at their side.

Requesting Cleveland Clinic home care services

Although anyone may request home care services, all services must be ordered by a physician.

The initial request for home care services begins with a phone call to 216.444.HOME (4663) or toll-free 800.263.0403 from a patient, physician or family member. Our staff can be reached 24 hours a day, seven days a week.

You do not have to be in the hospital to request home care services. Patients at home or those being cared for in an outpatient setting, such as the emergency room or ambulatory clinics, may also be appropriate candidates for home care services.

Paying for care

Medicare, Medicaid and most major insurance companies cover most home care services. For your convenience, our staff will contact your insurance carrier to determine exact coverage.

Cleveland Clinic's Center for Connected Care hosts an annual fundraising event, the Ben Thurmond Memorial Golf Outing. This event helps to promote better understanding of hospice care in the community as well as raise money to help those in need that are unable to afford hospice care. All proceeds from the event are donated to Center for Connected Care's Hospice at Home.

2012 Ben Thurmond Memorial Golf Outing

On Friday, August 10, 2012, Hospice at Home will be holding the 5th Annual Ben Thurmond Memorial Golf Outing. The event will once again be hosted by NBA great, Nate Thurmond. The outing will take place at Fowler’s Mill Golf Course in Chesterland, OH.

What: The 5th Annual Ben Thurmond Memorial Gold Outing, a foursome, co-ed, 18-hole golf outing
When: Friday, August 10, 2012 at 11 a.m.
Where: Fowler’s Mill Golf Course, 13095 Rockhaven Road, Chesterland, Ohio, 44026
Cost: $100 per golfer before June 29, $125 per golfer after June 29. Sponsorships are also available. The day’s events will also include a silent auction and other golf-related activities.

For tickets and sponsorship information, please contact:
Jennifer Nixon, Event Chairman

2011 Ben Thurmond Memorial Golf Outing
4th Annual Ben Thurmond Memorial Golf Outing

The 4th Annual Ben Thurmond Memorial Golf Outing, benefiting Cleveland Clinic Hospice at Home, was held August 26, 2011 at Fowler's Mill Golf Course in Chesterland, OH.

Former Cleveland Cavalier and NBA Hall-of-Famer Nate Thurmond hosted The 4th Annual Ben Thurmond Memorial Golf Outing to honor the memory of his brother and raise money for the Hospice Program, which focuses on delivering compassionate home care for patients with terminal illnesses. The 2011 event raised over $13,000 with the tremendous support of the participants and sponsors.

The event included a silent auction, hole-in-one contest along with other skills games during the event.

2010 Ben Thurmond Memorial Golf Outing

The 3rd Annual Ben Thurmond Memorial Golf Outing was on August 20, 2010 at Fowler’s Mill Golf Course in Chesterland, Ohio. Hospice at Home was honored that NBA Hall of Fame member, Nate Thurmond, once again graciously agreed to host this event.

2009 Ben Thurmond Memorial Golf Outing

Over $14,000 was raised at the 2nd Annual Ben Thurmond Memorial Golf Outing on Friday, August 14th 2009 at Fowler’s Mill Golf Course in Chesterland. The event was hosted by NBA Hall of Fame member Nate Thurmond. Nate was joined by Campy Russell and Austin Carr, former teammates and CAVS Legends. Along with the superstars, the event had 72 golfers and over 90 people for dinner. The $14,000 was raised at the event through sponsorships, donations and golfers. Golfers received lunch, dinner, 18 holes of golf and participation in a silent auction.

Thurmond started the Memorial Golf Outing in 2008 to honor his brother Ben, a long time Cleveland Public Schools teacher and resident who passed away in Hospice of Cleveland Clinic’s home program. Thurmond feels it is important to raise public awareness for hospice care and funds for those unable to afford hospice care.

How You Can Make a Difference

You and your family can make a difference for others for years to come by considering donations to the Hospice of Cleveland Clinic Memorial and Tribute Fund. Your gift will provide care to those in need, as well as support for education and research toward improving hospice care for everyone.

How can I designate my donation to Cleveland Clinic Hospice at Home?
  • You may mail your contribution with the attached reply form and envelope. Please make your check payable to “Cleveland Clinic.”
  • You may call the Office of Development at 216.444.1245 to make a credit card donation by phone. Please verbally indicate your gift designation as “Cleveland Clinic Hospice at Home.”
  • Or you may make a donation online by visiting our secure online site.
How should my family refer to hospice as our preferred memorial gift designation?

You may submit the following sample language to your local newspaper: “It is the family’s wish that memorial contributions be made to Cleveland Clinic Hospice at Home, P.O. Box 931517, Cleveland, Ohio44193-1655.”

How can I establish a memorial fund in tribute to a loved one?

Contact the Office of Development at 216.444.1245 to initiate a special fund named for an individual that will benefit a particular need at Cleveland Clinic Hospice at Home.

How can I designate hospice as a beneficiary in my will?

You may contact the Office of Development for assistance with specific details or include the following language in your will: “I bequeath {insert dollar amount or percentage of estate} to Cleveland Clinic Hospice at Home to support its work and mission in the area of hospice care.”

Cleveland Clinic Foundation
P.O. Box 931517
Cleveland, Ohio 44193-1655

Become a Volunteer

Join our volunteer team and play an important role in the care of patients. No experience is necessary, but caring and compassion are required. Positions and commitments are flexible. Volunteer services include: home care, domestic, hands-on patient care, nursing home, bereavement, vigil care, clerical, fundraising, Speaker’s Bureau, service projects.

For more information, download our volunteer brochure.

What do you want to do next?

Request an Appointment

216.444.HOME (4663) call us locally.

800.263.0403 call toll-free.