Cleveland Clinic understands the importance of the bond between a referring physician and his patient. If your patient is referred to the Clinic for care, it is our promise that each step of treatment will be communicated to you and the patient will be returned to your care just as soon as is appropriate. Providing the best possible care for all patients is our first priority. We strive to ensure prompt management of all patients and timely responses to our referring physician and health care professional colleagues.
To refer your patients to any of the Neurological Institute centers you can call 216.636.5860 or 866.588.2264.
Online Access to Your Patient's Treatment Progress
Whether you are referring from near or far, our new eCleveland Clinic service, Dr. Connect, can streamline communication from Cleveland Clinic physicians to your office. This new online tool offers you secure access to your patient’s treatment progress at Cleveland Clinic. With one-click convenience, you can track your patient’s care using the secure DrConnect Web site. To establish a DrConnect account, visit eclevelandclinic.org or email email@example.com.
Special Assistance for Out-of-State Patients
Cleveland Clinic’s Medical Concierge program is a complimentary service for patients who travel to Cleveland Clinic from outside Ohio. Our patient care representatives facilitate and coordinate the scheduling of multiple medical appointments; provide access to discounts on airline tickets and hotels, when available; make reservations for hotel or housing accommodations; and arrange leisure activities. For more information: call 800.223.2273, ext. 55580, visit the services page, or email firstname.lastname@example.org.
Referring Physician Checklist
The following checklist describes the information we request when referring a patient. Please be prepared with this information when you contact the Neurological Institute.
Physician contact information
- Phone Number
- Fax Number
Information about your patient
- Birth date
- Phone Number
- Social Security Number
- Insurance Information
Your patient's complete Medical History and Records
- Medical History
- Surgeries/Procedures including Operative Reports
Description of your patient's current Medications