Appointments and Questions

Appointments

866.320.4573

Complete our online appointment request form and receive an email response within 1 business day.

Submit Appointment Form

Appointment Center agents are available to schedule appointments through our secure, one-on-one, Live Chat service weekdays from 8 am – 5 pm Eastern Time.

Live Chat with an Appointment Agent

Please note: Cleveland Clinic does not require a referral from an outside physician, however some insurance policies do. Please check with your insurance provider. Prior to contacting an Appointment Center agent for scheduling, please have the following information ready:

Questions

866.223.2273

Complete our short online form and we will respond to you via email.

Submit Question Form

Cleveland Clinic representatives can field questions through our secure, one-on-one, Live Chat service weekdays during business hours.  The departments that offer Live Chat are listed below.

Live Chat for Question

Available 24 Hours a Day Call 216.444.1234 or 800.801.2273


Need answers to health-related questions?

Cleveland Clinic registered nurses are available to assist patients who already have a primary care physician through our family health centers.

For more than 17 years, Cleveland Clinic’s award-winning Nurse On Call program has successfully managed more than 12 million total calls and triaged over 5 million clinical calls. Our caring, compassionate staff of registered nurses have years of specialized training and experience in internal medicine, family medicine, and pediatrics, among others.

Partners in Your Care

When you call, a Cleveland Clinic nurse will listen to your concerns and work with you to:

  • Identify and evaluate your symptoms
  • Provide information so you can make an informed health-related decision
  • Recommend next steps, and if necessary, refer you to a representative to schedule an appointment for you

Free, reliable health care information is only a phone call away. Cleveland Clinic patients are invited to contact Nurse on Call for confidential answers to a wide variety of medical questions.

Female Nurse

Important Access Numbers

Admitting:
(Patient Registration)
216.444.2029

Appointments:
216.444.CARE (2273)
Toll-free: 800.223.CARE (2273)
Request an Appointment Online

Referring Physician:
(Hotline Available
 24 Hours a Day)

855.REFER.123 or 855.733.3712
Referring Physician Center

Cleveland Clinic Children's:
Main Campus: 216.444.5437
Shaker Heights: 216.636.5437

Concierge Services:
216.445.5580
Toll-free: 800.223.2273
ext. 55580

Directions:
216.444.9500
Maps, Directions & Parking

Emergency Assistance:
(Fire/Security)
216.444.2222

General Information:
216.444.2200

Nurse on Call:
216.444.1234
Toll-free: 800.801.2273

Ombudsman Office:
216.444.2544
Toll-free: 800.223.2273
ext. 42544
Monday through Friday
8 a.m. to 5 p.m.

Online Second Opinion Service:
216.444.3223
Learn More

More Numbers

Doctors

Find the phone number of a Cleveland Clinic doctor: search for specialists, primary care doctors, diseases/conditions, name, departments and locations.

By Doctor's Name

By Specialty, Disease or Treatment

By Department or Institute

By Location

By Primary Care Doctors

By Pediatric Doctor

Institutes & Departments
Allied Health Education 216.444.6143
Alumni Relations 216.444.2487
Anatomic Pathology 216.444.5777
Anesthesiology Institute 216.444.9134
Arts & Medicine 216.297.8330
Bakken Heart-Brain Institute 216.636.2424
Bariatric & Metabolism Institute 216.445.2224
Biomedical Engineering 216.444.5857
Bone Marrow Transplant 216.445.5600
Brain Tumor and Neuro-Oncology Center 216.636.5860
Breast Center 216.444.3024
Cancer Biology 216.445.6621
Cancer (Taussig) Institute 866.223.8100
Cardiothoracic Anesthesia 216.444.2779
Cardiovascular Medicine 800.659.7822
Cardiovascular Surgery 877.843.2781
Cell Biology 216.444.8710
Center for Advanced Skills Training (CAST) 216.445.5601
Center for Allied Health Education 216.986.4421
Center for Brain Health 866.588.2264
Center for Consumer Health Information 216.444.3054
Center for Continuing Medical Education 216.448.0770
Center for Endocrinology Surgery 800.223.2273 ext. 46664
Center for Geriatrics 216.444.5665
Center for International Medical Education 216.445.8417
Center for Menstrual Disorders, Fibroids and Hysteroscopic Services 216.444.6601
Center for Medical Art and Photography (CMAP) 216.444.2590
Center for Medical Education Research and Development (CMERAD) 216.444.5662
Center for Online Medical Education and Training (COMET) 216.444.4566
Center for Pediatric Neurology and Neurosurgery 866.588.2264
Center for Specialized Women's Health 216.444.4HER (4437)
Center for Spine Health 216.636.5860
Cerebrovascular Center 216.445.1587
Cleveland Clinic Children's Hospital for Rehabilitation 216.448.6400
Cleveland Clinic Academy 216.445.9960
Cleveland Clinic Alumni Library 216.444.5697
Cleveland Clinic Children's 216.444.KIDS (5437)
Cleveland Clinic Journal of Medicine 216.444.2662
Cleveland Clinic Lerner College of Medicine of CWRU 216.445.7435
Clinical Pathology 216.444.5777
Cole Eye Institute 216.444.2020
Colorectal Surgery 216.444.5404
Critical Care Center 800.659.7822
Main Campus Services
Blood Bank 216.444.6542
Cashier 216.444.6848
Childcare Services (Cleveland Children's Academy) 216.229.1655
Cleveland Clinic Home Care 216.444.HOME (4663)
Toll-free: 800.263.0403
Cleveland Clinic TV Request Channel 216.444.5124
Contact a Patient 216.444.2200
Toll-free: 800.223.2273
Fax Services 216.445.9754
Financial Counselors/Services 216.445.6249
Toll-free: 866.621.6385
Food Services (Retail) 216.444.6660
Hearing Impaired (Sign Language) Interpreters 216.444.2273
Infection Control 216.444.5194
Legal Affairs 216.448.0200
Lost and Found 216.444.2253
Mail Services 216.444.5353
Ombudsman 216.444.2544
Outpatient Housing 216.444.8511
Pastoral Care 216.444.2518
Shuttle Bus 216.444.8484
Social Work 216.444.6552
Transplant Hospitality 216.444.8511
TV Service 216.444.5124
Vehicle Assistance 216.444.8484
Volunteer Services 216.445.6986
W.O. Walker Health & Wellness Centers 216.444.8765
Welcome Desk, Miller Family Pavilion (J Building) 216.445.3114
Welcome Desk, Glickman Building (Q Building) 216.636.9201
Welcome Desk, Children’s Hospital (M Building) 216.636.9473
Welcome Desk, Crile Building (A Building) 216.445.8903
Welcome Desk, Taussig Cancer Center (Building R) 216.444.0003
Welcome Desk, Cole Eye Institute (i Building) 216.445.3134
Welcome Desk, Skyway
(between E. 100th St. Garage and Crile)
216.444.3189
Hot Lines, Answer Lines & Education
Cancer Answer Line 216.444.7923
Toll-free: 866.CCF.8100
Heart and Vascular Resource Nurse 216.445.9288
Toll-free: 866.289.6911
Patient and Family Health and Education Center 216.444.3771
Prayer Line 216.445.7200
Reflections Wellness Program (for cancer patients) 216.444.3527
Sports Health Hotline 877.440.TEAM (8326)
4HER® Women’s Health Line 216.444.4HER (4437)
Pharmacies, Shops, and Banks
Cleveland Clinic Wellness Shop 216.444.0247
Ashtabula County Medical Center Pharmacy 440.997.2262 ext. 6679
Beachwood Family Health Center 216.839.3270
Cleveland Clinic Home Delivery Pharmacy 216.328.6075
Crile Building Pharmacy 216.636.0761
Euclid Avenue Pharmacy 216.636.0760
Fairview Hospital Pharmacy 216.476.7119
Green Roots Collection 216.299.4211
Joseph-Beth Gift Shop 216.444.1700
KeyBank (J Building) 216.357.2260
Marymount Hospital Pharmacy 216.587.8822
Richard E. Jacobs Family Health Center Pharmacy 440.695.4100
Stephanie Tubbs Jones Health Center Pharmacy 216.767.4200
Strongsville Family Health Center Pharmacy 440.878.3125
South Pointe Hospital Pharmacy 216.491.7168
Taussig Cancer Center Pharmacy 216.636.0763
Twinsburg Ambulatory Pharmacy 330.888.4200
Weston Pharmacy (Florida) 954.659.6337
Willoughby Hills Family Health Center Pharmacy 440.516.8620
Laboratory Services
A15 - Crile Building 216.444.3000
Ashtabula County Medical Center 440.997.2262 ext. 6625
Avon Family Health Center 440.899.5555 ext. 5640
Avon Lake Family Health Center 440.930.4554
Beachwood Family Health Center 216.839.3054
Broadview Heights Family Health Center 216.986.4000
Brunswick Family Health Center 330.225.8886
Chagrin Falls Family Health Center 440.893.6350
Elyria Family Health Center 440.204.7836
G10 216.445.8459
Hillcrest Hospital 440.312.4525
Independence Family Health Center 216.986.4251
J14 - Sydell and Arnold Miller Family Pavilion 216.444.4696
Lakewood Family Health Center 216.521.4400
Lakewood Hospital 216.521.4400
Lorain Family Health Center 440.204.7526
Lutheran Hospital 216.363.2018
Marymount Hospital 216.587.8125
Medina Hospital 330.721.5160
R21 - Taussig Cancer Center 216.445.1448
S15 - Building S 216.444.6786
Solon Family Health Center 440.519.6837
Strongsville Family Health Center 440.878.3157
Willoughby Hills Family Health Center 440.516.8572
Wooster Family Health Center 330.287.4835
Wooster Milltown Specialty and Surgery Center 330.287.4500
Main Campus Lodging
Hope Lodge 216.444.6552
Hospitality Homes of Cleveland 216.518.0404
Intercontinental Hotel 216.707.4100
Toll-free: 877.707.8999
Intercontinental Suites Hotel 216.707.4300
Toll-free: 877.707.8999
Oakwood Temporary Housing 216.642.9020
Toll-free: 800.838.8102
Ronald McDonald House 216.229.5758
Main Campus Dining
Au Bon Pain (A Building) 216.421.8672
Au Bon Pain (J Building) 216.721.6473
Bikur Cholim Hospitality Room 216.320.1771
Cedarland 216.791.6606
Chicago Deli 216.229.3354
Citrus 216.707.4333
Douzen 216.636.1308
Founder's Room Cafeteria 216.444.3013
Garden Café 216.445.3869
International Café (H Building) 216.444.9845
La Salsa 216.636.0868
North Coast Café 216.707.4051
R Bistro 216.445.3869
Subway (H Building) 216.444.9845
Table 45 216.707.4045
W.O. Walker Center Cafeteria 216.444.9709
Northeast Ohio Family Health Centers
Avon Lake Family Health Center 440.930.6800
Avon Pointe Family Health Center Women's Health: 440.930.6200
Pediatrics Department: 440.930.6250
Beachwood Family Health & Surgery Center 216.839.3000
Brunswick Family Health Center 330.225.8886
Chagrin Falls Family Health Center 440.893.9393
Toll-free: 800.232.0263
Elyria Family Health & Surgery Center 440.366.9444
440.204.7900
Independence Family Health Center 216.986.4000
Toll-free: 800.544.6333
Lakewood Family Health Center 216.521.4400
Toll-free: 800.760.1513
Lorain Family Health & Surgery Center 440.204.7400
Toll-free: 800.272.2676
Richard E. Jacobs Health Center 440.695.4000
Solon Family Health Center 440.519.6800
Toll-free: 800.648.0022
Sports Health on Chardon Road 440.516.5400
Stephanie Tubbs Jones Health Center 216.767.4242
Strongsville Family Health & Surgery Center 440.878.2500
Toll-free: 800.239.1098
Twinsburg Family Health & Surgery Center 330.888.4000
Willoughby Hills Family Health Center 440.943.2500
Toll-free: 800.807.2888
Wooster Family Health Center 330.287.4500
Toll-free: 800.451.9870
Northeast Ohio Community Hospitals
Euclid Hospital 216.531.9000
Fairview Hospital 216.476.7000
Hillcrest Hospital 440.312.4500
Lakewood Hospital 216.521.4200
Lutheran Hospital 216.696.4300
Marymount Hospital 216.581.0500
Medina General Hospital 330.725.1000
South Pointe Hospital 216.491.6000
Northeast Ohio Specialty Centers
Ashland Ophthalmology 419.289.6466
Bainbridge Urgent Care 440.543.8855
Beachwood Ophthalmology 216.831.0120
Boardman STAR Imaging 330.758.2528
Brunswick Medical Care Center 330.220.2504
Canfield Orthopaedics & Rehabilitation 330.533.8350
Carnegie Imaging Center 216.445.7050
Children's Hospital Rehabilitation Center 216.448.6400
Chagrin Falls Urgent Care 440.893.9393
Cleveland Clinic Cancer Center at Lorain 440.204.7400
Cleveland Clinic Lorain Plastic Surgery/Aesthetic Center 440.988.5651
Cleveland Clinic Sports Health Center 216.518.3452
Community Health & Wellness Center
(at the Langston Hughes Center)
216.361.1773
Euclid Medical Office 216.692.7750
Express Care at Independence 216.444.1234
Express Care at Willoughby Hills 440.943.2500
Express Care at Wooster 330.287.4500
Fairview Family Medicine 216.476.7088
Fairview Park Moll Cancer Pavilion 216.476.7606
Hillcrest Hospital (Colorectal Surgery) 440.312.4500
Jasonway Avenue - Columbus STAR Imaging 614.748.6100
Kenny Road - Columbus STAR Imaging 614.424.9100
Lakewood Ophthalmology Appt: 216.529.5320
Office: 216.523.7040
Lorain Kolczun Orthopaedics 440.204.7800
Lorain Orthopaedics (Elyria Office) 216.445.7050
Lyndhurst Campus 877.331.9355
Cleveland Clinic Florida
Contact Cleveland Clinic Florida 866.293.7866
Make an Appointment 877.463.2010
West Palm Beach Health and Wellness Center 877.463.2010
Cleveland Clinic Canada
Contact Cleveland Clinic Canada 888.507.6885
Make an Appointment 416.507.6600
Toll-free: 888.507.6885
Lou Ruvo Center for Brain Health
Contact Cleveland Clinic Lou Ruvo Center for Brain Health 702.483.6000
Make an Appointment 702.483.6000
Billing Inquiries Contact

Patient Financial Services

Phone: 216.445.6249
Toll-free: 866.621.6385
Fax: 216.445.8134

Frequently Asked Questions

Do I need a referral from an outside doctor to be seen at Cleveland Clinic?

Cleveland Clinic does not require a referral, however your insurance company might require one to provide coverage for your visit or procedure.  For more details, please review our billing checklist:

http://my.clevelandclinic.org/patients-visitors/billing-insurance/billing-checklist

How do I send a thank you note to my nurse?

You may use our nurse greeting card form

Is my insurance accepted at Cleveland Clinic?

For questions about your insurance coverage as a patient here at Cleveland Clinic, please contact your insurance carrier directly.  View information on accepted insurance plans: http://my.clevelandclinic.org/patients-visitors/billing-insurance/accepted-insurance.aspx

How do I view information on Cleveland Clinic medical providers?

You may access our Find-a-Doctor tool that allows you to search by a multiple of parameters such as name, specialty and location:

http://my.clevelandclinic.org/staff_directory/default.aspx

How do I request a Same-Day appointment?

To schedule a same day appointment, you may call 216.444.CARE.

http://my.clevelandclinic.org/patients-visitors/prepare-appointment/same-day-appointments.aspx

Where are the Emergency and Urgent Care Centers located?

Cleveland Clinic provides several options for immediate medical needs:

http://my.clevelandclinic.org/patients-visitors/emergency-department-urgent-express-care.aspx

What is a Shared Appointment?

A shared medical appointment brings 10 - 15 patients with common needs together with one or more healthcare providers in a confidential setting that encourages asking questions, and sharing concerns and experiences. Patients learn from the healthcare team and from each other in this environment.

http://my.clevelandclinic.org/patients-visitors/prepare-appointment/shared-medical-appointments.aspx

How should a Referring Physician communicate with Cleveland Clinic?

The Cleveland Clinic Physician Relations team welcomes the opportunity to partner with referring physicians and their staff members. Representatives are available around-the-clock and committed to serving you and your patients.

http://my.clevelandclinic.org/professionals/referring.aspx

Where are Cleveland Clinic Laboratory services located?

We provide Laboratory services at several locations in Northeast Ohio:

http://my.clevelandclinic.org/services/laboratory/default.aspx

Where can I get an X-ray or MRI?

Cleveland Clinic Imaging Institute offers over 30 locations that provide services from X-ray, MRI to total body scans:

http://my.clevelandclinic.org/imaging-institute/appointments.aspx

Do you treat International Patients?

Our Global Patient Services Department can assist with language interpretation, appointments, travel, etc.:

http://my.clevelandclinic.org/patients-visitors/international/default.aspx

What should I expect at my appointment?

We offer some helpful tips to help patients prepare for an appointment:

http://my.clevelandclinic.org/patients-visitors/prepare-appointment/default.aspx 

Where can I view the Cleveland Clinic Main Campus map?

View and/or print out our campus map:

http://my.clevelandclinic.org/Documents/Corporate/campus_map.pdf 

I will be traveling from a distance. Is there someone who can help me with arrangements?

We offer a free Medical Concierge service for patients coming from outside Ohio. Representatives are available to assist with appointment and travel details:

http://my.clevelandclinic.org/patients-visitors/prepare-appointment/travel-assistance.aspx

Where can I find Hospital patient information?

Learn about visiting hours, flower and card delivery, etc.: 
http://my.clevelandclinic.org/patients-visitors/visitor-information.aspx

Hospital Contact Information and mailing address
Main Campus Hospital
9500 Euclid Avenue
Cleveland, OH  44195
216.444.2200
800.223.2273

Northeast Ohio Community Hospitals:
http://my.clevelandclinic.org/locations_directions/locations-index/northeast-ohio-regional-hospitals/default.aspx   

Cleveland Clinic Florida Hospital contact information and mailing address
2950 Cleveland Clinic Boulevard
Weston, FL  33331
954.689.5000

How can I get a message to a Hospital patient?

You may design and send your own greeting card for a hospital patient through our online form.

https://my.clevelandclinic.org/WebContact/GreetingCard

Can I create a personal website as a patient?

Through CaringBridge.com, the free and private websites connect family and friends during an hospitalization or illness:

http://my.clevelandclinic.org/patients-visitors/support-therapy/caring-bridge.aspx

How do I request or send a copy of my Medical Records?

Request medical records from Cleveland Clinic to be sent to an outside physician: http://my.clevelandclinic.org/patients-visitors/medical-records/default.aspx

We also provide a form for you to use in requesting your medical records from an outside provider to be sent to Cleveland Clinic: http://my.clevelandclinic.org/patients-visitors/medical-records/default.aspx 

Where do I access my Electronic Medical Record?

Cleveland Clinic offers patients the ability to access medical records and manage health online through MyChart:

http://my.clevelandclinic.org/online-services/mychart.aspx

What is an Online Second Opinion?

We offer an online second opinion service for patients who have received a diagnosis, are unable to travel to Cleveland, but would like to obtain a second opinion from a Cleveland Clinic specialist.

http://my.clevelandclinic.org/online-services/myconsult.aspx

How can I receive an appointment reminder message on my mobile phone?

Cleveland Clinic Main Campus and Family Health Centers, Florida and Nevada facilities now offer text message appointment reminders.

http://my.clevelandclinic.org/patients-visitors/prepare-appointment/appointment-checklist.aspx

MEDICAL DISCLAIMER:

IF THIS IS A MEDICAL EMERGENCY, PLEASE CALL YOUR LOCAL EMERGENCY SERVICE (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS FOR ASSISTANCE REGARDING YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS E-MAIL IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. CLEVELAND CLINIC CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS E-MAIL IN THE EVENT OF A MEDICAL EMERGENCY. Learn more about our Terms of Use on our website.

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We value your privacy and we have designed our online services to be private and secure. Learn more.

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