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Travel Guide

By Car

The Miller Family Heart & Vascular Institute is located at the following address:

9500 Euclid Ave.
Cleveland, OH

By Air

Greater Cleveland is serviced by two airports: Hopkins International Airport and Akron-Canton Regional Airport. Hopkins International Airport is approximately 30 minutes from Cleveland Clinic. Akron-Canton is approximately 1 hour.

Call airlines for airplane flights. Here are some suggestions for you:

  • Make sure ticket is refundable should discharge date change. You may want to stay one night in our hotels after discharge, so plan your flight home accordingly
  • Let airline know that you may need assistance to and from the gate
  • Arrangements can be made by your personal travel agent, direct to the airline, or any online service. American Express Travel is also available to provide you with full-service travel arrangements: Hours: 8 a.m. - 5 p.m. (EST) weekdays. Phone: 216.444.2564. Toll Free: 800.955.6111 (a $30 processing fee is charged for each ticket).

By Taxi or Car Service

Taxis are available at either airport to transport you to Cleveland Clinic. In addition, our Medical Concierge team is here to help you prior to your arrival.  Patient representatives can provide you with options for transportation to and from the airport and hotel.  

Contact Medical Concierge

Heart Surgery Patients:

If you are traveling here for heart surgery, the Miller Family Heart & Vascular Institute is pleased to offer free car service transportation to and from Cleveland Hopkins Airport for Cardiothoracic Surgery patients (and the family members who accompany them). The car service will pick up patients and their family members upon arrival at Hopkins Airport and will transport them to their local hotel. Upon discharge from the hospital, the car service will be available to return the patient from Cleveland Clinic back to Hopkins Airport.

Arrangements may be made in two ways:

Via Medical Concierge:

If you use the Medical Concierge, they can assist you with arranging this complementary car service. Call: 800.223.2273, ext. 5-5580.

On your own

The phone number will be provided to you by the surgical scheduler. Reference Cleveland Clinic Cardiothoracic Surgery when booking your pick-up. This complimentary service is offered for one round trip per patient/family. Tips are already included. If your travel arrangements change, please contact the care service directly to let them know.

Self-park in a garage:

1956 E. 93rd St.
Cleveland, Ohio

Valet:

9500 Euclid Avenue
Cleveland, OH

Via Medical Concierge:

The Miller Family Heart & Vascular Institute offers special, free concierge services exclusively for our out-of-state patients and their families. The medical concierge can assist you with hotel and housing reservations and providing discounts when available. In addition, the concierge can provide a resource for you to assist with your stay. Your Medical Concierge is on hand for your convenience every weekday from 8 a.m. to 5 p.m. (EST). Contact Medical Concierge at: 800.223.2273 ext. 5-5580 or via e-mail at medicalconcierge@ccf.org.

On your own

When making reservations, ask if discounted Cleveland Clinic rates or weekly rates are available. In addition, you may want to inquire about free shuttle service to and from Cleveland Clinic.

There are a number of options for places to stay on and around Cleveland Clinic’s Main Campus.

  • Enter the Miller Family Pavillion from Euclid Avenue
  • Report to Desk J1-3, the Miller Family Heart & Vascular Institute Registration Desk, to start your appointment.
  • Show the receptionist your appointment schedule and insurance information. If this is your first visit, please plan on being at Cleveland Clinic for four hours.

If you need assistance, look for our ambassadors dressed in bright red jackets. They are here to help you find your way.

Travel & Concierge Services (for patients outside Ohio and U.S.)

Available: 8 a.m. - 5 p.m. (ET) M-F

Our Medical Concierge team is here to help you prior to your arrival. After your medical appointment is scheduled, our patient representatives can help with any additional travel questions including:

  • Providing hotel or lodging options in Cleveland 
  • Sharing options for transportation to and from the airport and hospital  
  • Making interpreter arrangements for appointments
  • Coordinating multiple medical appointments for one stay
  • You can also find parking, lodging and transportation information in the Cleveland area here.
Contact Medical Concierge

Plan your own trip by contacting American Express Global Business Travel directly. This full-service travel bureau offers airline, lodging and car rental reservations. 

Locations
Cleveland Main Campus: P - Surgery Center
2070 East 90th St.
Cleveland, Ohio 44195 

Independence
5001 Rockside Rd., Crown Centre II
Independence, Ohio 4413 

Hours: Monday - Friday, 8 a.m. - 4:30 p.m.  
Phone: 216.444.2564 
Toll-free: 800.955.6111
Fax: 216.444.2500
Email: amexclinictravel@aexp.com

Talk to a Nurse: Mon. - Fri., 8:30 a.m. - 4 p.m. (ET)

Call a Heart & Vascular Nurse locally 216.445.9288 or toll-free 866.289.6911.

Schedule an Appointment

Toll-free 800.659.7822

This information is provided by Cleveland Clinic and is not intended to replace the medical advice of your doctor or health care provider. Please consult your health care provider for advice about a specific medical condition.

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