Banking and Financial Services

Automated Teller Machines (ATM)

ATM locations:

• First floor of the Sydell and Arnold Miller Family Pavilion, near the skyway elevators
• First-floor corridor between buildings M and H
• Crile (A) building lobby
• Surgical Center (P building) lobby
• Skyway between the Crile (A) building and main hospital buildings
• W.O. Walker Center lobby
• Emergency (E) building lobby
• Lobby, InterContinental Hotel & Conference Center
• Lobby, InterContinental Suites

Hours: 24 hours a day
Stamps can be purchased at any ATM location
Phone: n/a

A full-service KeyBank branch is located on Cleveland Clinic’s main campus in the Sydell and Arnold Miller Family Pavilion. There is a second branch in the plaza next to the Guesthouse Hotel.
Hours: Hours: 9:30 a.m-4:30 p.m., Monday-Thursday, 9 a.m.-6 p.m., Fridays (closed Saturday and Sunday)
Phone: Phone: 216.229.2189 (Miller Family Pavilion) and 216.229.2245 (plaza)

Cashier

Make payments on bills, cash checks, obtain change, buy discount parking passes. Desk H11
Hours: 8 a.m.-4:30 p.m. weekdays; 8 a.m.-noon Saturday
Phone: 216.444.6848

Financial Counselors

Available to interview patients and family members in financial related matters. They provide instructional and informational services to patients, always with the intent of obtaining timely and appropriate payments from third party payors, and/or account guarantor.
Hours: 7:30 a.m.-4 p.m. weekdays
Phone: See phone numbers below.