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Contact Office of Patient Experience

Questions/Requests for More Information

Would you like more information about the Office of Patient Experience? Do you have a question for the Patient Experience team? If so, please contact us locally at 216.444.7500 or

Our office hours are Monday through Friday, 9 a.m. to 5 p.m. We will respond as quickly as possible to all inquiries.

Questions about Billing

If you have a concern or question regarding your bill, please call Patient Financial Services toll-free 866.621.6385.

Concerns about Your Care

Do you have a concern about the quality of care you received during your course of treatment?
Please contact the Ombudsman Office locally at 216.444.2544 or toll-free 800.223.2273 ext. 42544.