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Emergency, Urgent & Express Care Clinic

When emergencies happen, you can feel confident knowing the world class care of Cleveland Clinic is nearby. With convenient locations, advanced technology, and a wide range of medical expertise, we offer specialized treatment for everything from illness to critical injuries.

Our main campus and community hospital Emergency Departments treat patients quickly and efficiently, featuring a new streamlined process that reduces wait times. Should you need to be admitted, you are only steps away from our hospital inpatient care and Cleveland Clinic specialty services.

Cleveland Clinic Urgent Care and Express Care Clinics provide prompt treatment for minor illnesses and injuries. No appointments are necessary, and walk-ins are welcome.

Have health-related questions?

With convenient locations, advanced technology, and a wide range of medical expertise, our main campus and community hospital Emergency Departments offer specialized treatment for everything from illness to critical injuries. See the listing below for an Emergency Department in your community.

Cleveland Clinic Main Campus

E Building
9105 Cedar Avenue
Cleveland, Ohio 44195
216.445.9117

Brunswick Family Health Center

3574 Center Road
Brunswick, Ohio 44212
330.741.7000

Euclid Hospital

18901 Lakeshore Boulevard
Euclid, Ohio 44119
216.692.8650

Fairview Hospital

18101 Lorain Avenue
Cleveland, Ohio 44111
216.476.7080

Hillcrest Hospital

6780 Mayfield Road
Mayfield Heights, Ohio 44124
440.312.3130

Lakewood

14519 Detroit Road
Lakewood, Ohio 44107
216.529.7000

Lutheran Hospital

1730 West 25th Street
Cleveland, Ohio 44113
216.363.2128

Marymount Hospital

12300 McCracken Road
Garfield Heights, Ohio 44125
216.587.8170

Medina Hospital

1000 E. Washington Street
Medina, Ohio 44256
330.721.5150

South Pointe Hospital

20000 Harvard Road
Warrensville Heights, Ohio 44122
216.491.6110

Richard E. Jacobs Health Center

33100 Cleveland Clinic Boulevard
Avon, Ohio 44011
440.695.4600

Twinsburg Family Health & Surgery Center

8701 Darrow Road
Twinsburg, Ohio 44087
330.888.4176

What We Offer

When emergencies happen, you can feel confident knowing the world class care of Cleveland Clinic is nearby. With convenient locations, advanced technology and a wide range of medical expertise, we offer children specialized treatment for anything from illnesses to critical injuries. Our pediatric emergency departments treat children quickly and efficiently, featuring a new streamlined process that reduces wait times.

Conditions Treated
  • Accidents, including falls and car crashes
  • Chest pain
  • Coughing up or vomiting blood
  • Drug overdose
  • Fever
  • Head injury
  • Injuries caused by violence
  • Life-threatening conditions
  • Loss of consciousness
  • Major trauma
  • Poisoning or suspected poisoning
  • Severe burns
  • Severe headache
  • Severe or persistent abdominal pain
  • Shortness of breath
  • Sudden or unexpected paralysis (stroke symptoms)
  • Suicidal or homicidal feelings
  • Uncontrolled or excessive bleeding

Benefits of a Dedicated Pediatric Emergency Department

  • Specialty trained staff in pediatric emergency care
  • Separate waiting room for children
  • Pediatric-only treatment rooms and equipment
  • Child Life Specialists on staff provide guidance and emotional support to help children and their families experience less trauma and anxiety while at the hospital

Method of Payment

Most insurance plans are accepted. Payment, including co-pays, will be required at time of service.  

Locations

*Note: Hours subject to change.

Fairview Hospital
18101 Lorain Avenue
Cleveland, Ohio 44111
216.476.7000

Hillcrest Hospital
6780 Mayfield Road
Mayfield Heights, Ohio 44124
440.312.4500

What We Offer

Cleveland Clinic Urgent Care facilities offer a variety of services. See below for a full list at each facility.

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or 911.

Conditions Treated

Diagnostic x-ray is available. Conditions include:

  • Sprains
  • Strains
  • Fever
  • Seasonal allergies
  • Sinus infections
  • Minor lacerations
  • Minor burns
  • Muscle aches and pains
  • Bronchitis
  • Minor trauma
  • Abscesses
  • Migraine headache
  • Stomach flu

Method of Payment

Most insurance plans are accepted. Payment, including co-pays, will be required at time of service.


Locations

Bainbridge Urgent Care

*Note: Hours subject to change.

Bainbridge Urgent Care - formerly Marymount Prompt Care – offers walk-in convenience. No appointment is necessary.

Our board-certified physicians, nurses and other medical staff provide children and adults with specialized care for injuries and illnesses requiring prompt medical attention. X-rays services are available at this location.

Your physician at Bainbridge Urgent Care can also update your electronic medical record on the computer, print out your prescriptions and test orders, and send lab results to other Cleveland Clinic specialists as needed.

Bainbridge Urgent Care

17747 Chillicothe Rd. Suite #100
Bainbridge, Ohio 44023
440.543.8855

Hours of Operation

Monday - Friday | 8 a.m. - 8 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.

What We Offer

At Cleveland Clinic Express Care® Clinics, patients can get walk-in medical attention.

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or call 911.

Conditions Treated

Express Care Clinic addresses common health problems, including:

  • Cold and flu symptoms
  • Conjunctivitis
  • Ear and throat infections
  • Minor bumps and cuts
  • Seasonal allergies
  • Skin rashes
  • Simple sprains and strains
  • Sinus infections
  • Urinary tract infections
  • Upper respiratory tract infections

Express Care Clinic Team

Our board-certified nurse practitioners and physician assistants are trained to diagnose and treat common medical conditions. They are backed by the resources of the world-renowned Cleveland Clinic, should you require additional care.

Method of Payment

Most insurance plans are accepted. Payment, including co-pays, will be required at time of service.


Locations

*Note: Hours subject to change.

Express Care Clinic at Beachwood

Express Care Clinic at Beachwood is located on the first floor of the Atrium of Beachwood Family Health & Surgery Center. Free surface and handicapped parking are available.

No appointment is necessary.

Beachwood
Family Health & Surgery Center

26900 Cedar Road
Beachwood, Ohio 44122
216.839.3000

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 2 years and older)

Express Care Clinic at Broadview Heights

Free surface and handicapped parking are available.

No appointment is necessary.

Broadview Heights Medical Center

2001 East Royalton Road
Broadview Heights, Ohio 44147
440.717.5805

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)

Express Care Clinic at Brunswick

Express Care Clinic at Brunswick is located on the first floor of the Brunswick Family Health Center. Free surface and handicapped parking are available.

No appointment is necessary.

Brunswick Family Health Center

3574 Center Road
Brunswick, Ohio 44212
330.225.8886

Hours of Operation

Monday – Friday: 6 a.m. – 9 p.m.
Saturday – Sunday: 8 a.m. – 4 p.m.
(Ages 6 months and older)

Express Care Clinic at Cuyahoga Falls

The Cuyahoga Falls Express Care Clinic (Akron General) is open Monday - Saturday. Free surface and handicapped parking is available.

No appointment necessary.

Cuyahoga Falls Express Care Clinic (Akron General)

739 Graham Road
Cuyahoga Falls, OH 44221
330.344.8560

Hours of Operation

Monday - Friday | 7 a.m. - 7 p.m.
Saturday | 8 a.m. - 4 p.m.
(All ages seen)

Express Care Clinic at Downtown Cleveland

The Downtown Express Care Clinic is open seven days a week and is located a couple of blocks from Cleveland Public Square on Euclid Avenue. Parking vouchers are available for the attached parking garage and street parking.

No appointment is necessary.

Downtown Express Care Clinic

313 Euclid Avenue, Suite 2
Cleveland, Ohio 44114
216.442.6700

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)

Express Care Clinic at Elyria

The Express Care Clinic at Elyria is located in the Elyria Family Health & Surgery Center in the Chestnut Commons retail complex, near the intersection of Chestnut Ridge Road and Route 57. Free surface and handicapped parking are available.

No appointment is necessary.

Note: For insurance coverage, some restrictions apply. Please call 440.366.9444 for more information.

Elyria Family Health & Surgery Center

303 Chestnut Commons Drive
Elyria, Ohio 44035
440.366.9444

Hours of Operation

Monday - Friday | 6 a.m. – 9 p.m.
Saturday and Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)
Open on Thanksgiving & New Years. Closed on Christmas.

Express Care Clinic at Hudson

The Hudson Express Care Clinic (Akron General) is open Monday - Saturday. Free surface and handicapped parking is available.

No appointment necessary.

Hudson Express Care Clinic (Akron General)

82 W. Streetsboro St. (Rt. 303)
Hudson, OH 44236
330.344.7650

Hours of Operation

Monday - Friday | 8 a.m. - 9 p.m.
Saturday | 8 a.m. - 4 p.m.
(All ages seen)

Express Care Clinic at Independence

Express Care Clinic at Independence is located on the first floor of the Independence Family Health Center. Free surface and handicapped parking are available.

No appointment is necessary.

Independence Family Health Center

5001 Rockside Road, Crown Center II
Independence, Ohio 44131
216.986.4000

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)

Express Care Clinic at Kent

The Kent Express Care Clinic (Akron General) is open seven days a week. Free surface and handicapped parking is available.

No appointment necessary.

Kent Express Care Clinic (Akron General)

4494 State Route 43
Kent, OH 44240
330.344.1600

Hours of Operation

Monday - Friday | 8 a.m. - 8 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(All ages seen)

Express Care Clinic at Lorain

Express Care Clinic at Lorain is located at the Lorain Family Health & Surgery Center. Free surface and handicapped parking are available.

No appointment necessary.

For insurance coverage, some restrictions apply. Please call 440.204.7400 for more information.

Lorain Family Health & Surgery Center

5700 Cooper Foster Park Road
Lorain, Ohio 44053
440.204.7400

Hours of Operation

Monday - Friday | 6 a.m. – 9 p.m.
Saturday and Sunday | 8 a.m. – 4 p.m.
(Ages 6 years and older)
Closed all holidays.

Express Care Clinic at Madison Medical Office Building
Madison Medical Office Building

2999 McMackin Road
Madison, Ohio 44057
440.428.1111

*All ages are seen at this location

Hours of Operation

Monday - Friday | 8 a.m. - 9 p.m.
Saturdays | 9 a.m. - 4 p.m.
Sundays | 11 a.m. - 4 p.m.

Express Care Clinic at Mentor

Mentor Express Care Clinic is open seven days a week. Free surface and handicapped parking is available.

No appointment is necessary.

Mentor Express Care Clinic

7533 Center Street
Mentor, Ohio 44060
440.205.1714

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(6 years and older)

Express Care Clinic at North Olmsted

The Express Care Clinic at North Olmsted is located on the first floor of the Fairview Hospital Medical Office. Free surface and handicapped parking are available.

Fairview Hospital Medical Office in North Olmsted

24700 Lorain Road, Suite 106
North Olmsted, Ohio 44070
216.476.2777

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 2 years and older)

Express Care Clinic at Olmsted Township

The Olmsted Township Express Care Clinic is open seven days a week and is located at the corner of Bagley and Stearns roads in the Shaker’s MarketPlace shopping plaza. Free surface and handicapped parking are available.

No appointment necessary.

Express Care Clinic at Olmsted Township

27089 Bagley Road
Olmsted Township, OH 44138
440.234.4700

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)

Express Care Clinic at Sagamore Hills
Sagamore Hills Medical Center

863 West Aurora Rd. (Rt. 82)
Sagamore Hills, Ohio 44067
330.468.0190

Hours of operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)
No appointment necessary

Express Care Clinic at Solon

The Express Care Clinic is located on the first floor of the Solon Family Health Center.

No appointment is necessary.

Solon Family Health Center

29800 Bainbridge Road
Solon, Ohio 44139
440.519.6800

Hours of Operation
Monday-Friday | 6 a.m. - 9 p.m.
Saturday-Sunday | 8 a.m. - 4 p.m.

(Ages 6 and older)

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Driving directions 

Express Care Clinic at Stephanie Tubbs Jones Health Center

Express Care Clinic at Stephanie Tubbs Jones Health Center is located at the Stephanie Tubbs Jones Health Center. Free surface and handicapped parking are available.

No appointment necessary.

Stephanie Tubbs Jones Health Center

13944 Euclid Avenue 
East Cleveland, Ohio 44112
216.767.4242

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Age 6 years and older)

Express Care Clinic at Strongsville

Express Care Clinic at Strongsville is located on the first floor of the Strongsville Family Health & Surgery Center. Free surface and handicapped parking are available.

No appointment necessary.

Strongsville Family Health & Surgery Center

16761 South Park Center
Strongsville, Ohio 44136
440.878.2500

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)

Express Care Clinic at Wadsworth

No appointment necessary

Wadsworth Express Care Clinic

1 Park Centre Dr.
Wadsworth, Ohio 44281
330.334.4620

Hours of operation

Monday – Friday: 6 a.m. - 9 p.m.
Saturday - Sunday: 8 a.m. – 4 p.m.
(Ages 6 years and up)

Express Care Clinic at Willoughby Hills

Express Care Clinic at Willoughby Hills is located in the South building of the Willoughby Hills Family Health Center. Free surface and handicapped parking are available.

No appointment necessary.

Willoughby Hills Family Health Center

2570 SOM Center Road
Willoughby Hills, Ohio 44094
440.943.2500

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(Ages 6 years and older)

Express Care Clinic at Wooster

The Express Care Clinic at Wooster is located at the Wooster Family Health Center and is open 7 days a week. Free surface and handicapped parking is available.

No appointment necessary.

Wooster Family Health Center

1740 Cleveland Road
Wooster, OH 44691
330.287.4500

Hours of Operation

Monday - Friday | 6 a.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
(All ages seen)

What We Offer

Learn More about Express Care Online (or MyCare Online)

Express Care Online (or MyCare Online) is medical care built for the way you live today. It’s a simple, affordable service that lets you see a provider whenever, however, wherever you want to, online or by mobile app. Once you’re connected to Express Care Online (or MyCare Online), your provider can review your history, answer your questions and at their discretion diagnose, treat and even prescribe medication. If you receive a prescription, we’ll send it straight to your pharmacy.

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or  call 911.

Conditions Treated By Express Care Online (or MyCare Online)

For adults and Children 6 years old and up
*Please Note: Patients 17 years and under must be accompanied by a parent/guardian during the visit

Express Care Online currently covers the following acute care conditions:

Adult Patients
(18 years and older)
  • Asthma
  • Bronchitis
  • Cough and cold symptoms
  • Earaches
  • Minor back and shoulder pain
  • Minor medical concerns
  • Minor trauma, burns or lacerations
  • Seasonal allergies
  • Sinus infections
  • Skin rashes
  • Urinary tract infections
  • Yeast infections
*Pediatric Patients
(6 years old - 17 years old)
  • Bronchitis
  • Conjunctivitis
  • Cough and cold symptoms
  • Minor medical concerns
  • Seasonal allergies
  • Sinus infections
  • Skin rashes
How can Express Care Online benefit me?
  • Mobile or web
  • Less waiting
  • No travel or parking
  • Save 2-3 hours
  • Convenient prescriptions
  • Available 24/7

Cleveland Clinic and Online Care Group Providers

Online Care Group is a primary care practice with a national network of US-based clinicians that provides online clinical services 24/7. They are backed by the resources of the world-renowned Cleveland Clinic, should you require additional care.

Method of Payment

Some insurance companies cover Express Care Online sessions like a regular office visit. If your insurance company doesn’t currently cover Express Care Online sessions, you can still use the service. The cost of an Express Care Online session is $49. The cost of specialty services can be discussed with your provider.

Smartphone or Tablet Apps:

Laptop or Desktop Website:

See a Provider Now

Getting Started

MyCare Devices
  1. Mobile devices: Download the Express Care Online app from either the "App Store" or "Google play" download buttons and follow the prompts.

    Laptop or Desktop users: Get Started by using the "See a Provider Now" button above and enter your information on the Express Care Online website.

    Computer with webcam: Click the “Test Your Computer” button to make sure you’re ready for your visit.

  2. You’ll be placed into the waiting room after you answer a few questions. At this time, your Cleveland Clinic provider will be notified that you’re ready for your visit.

Express Care Online (or MyCare Online) Frequently Asked Questions

What is Express Care Online?

Online medical care is medicine built for the way you live today. It’s a simple, affordable service that lets you see a caregiver whenever, however, wherever you want to, online or by mobile app. Once you’re connected, your healthcare provider can review your history, answer your questions and at their discretion diagnose, treat and even prescribe medication. If you receive a prescription, we’ll send it straight to your pharmacy.

Is it secure?

Yes, Express Care Online is designed to be a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a healthcare provider online.

When do I use this service?

Special situations:

  • I feel like I should probably see a doctor, but can’t really fit it into my over-booked schedule.
  • I'm flying tomorrow and can't get out of work.
  • It's difficult for me to get a doctor's appointment.
  • I'm not sure if I should go to the ER or not.
  • My doctor’s office is closed and I don’t want to go to an urgent care clinic or hospital.
  • I just moved and don’t know any doctors in my area.
  • I just need a second opinion.
  • I’m between jobs and have no coverage.
  • I have a question about a loved-one’s health and would like some advice.

Medical needs:

  • Patients use online medical care to address a range of issues, from acute needs to more general questions about their health. Upper respiratory issues and infections are the most common issues; also common are complaints of abdominal pain, fever and diarrhea.

Common issues:

  • Acute Bronchitis
  • Cough
  • Acute Sinusitis
  • Acute Pharyngitis
  • Acute Cystitis
  • Urinary Tract Infection
  • Abdominal Pain
  • Diarrhea
  • Fever
  • Acute Conjunctivitis
  • Painful Urination
  • Influenza
  • Respiratory Infection
  • Headache
  • Strep Throat

In addition to the acute issues mentioned above, some patients make arrangements to have scheduled visits using Express Care Online with their existing physicians. Please don’t hesitate to inquire about this option at your next office visit.

Who are the healthcare providers?

Cleveland Clinic, with the assistance of Online Care Group, who is a primary care practice with a national network of U.S.-based clinicians that provides online clinical services.

What ages can be seen with Express Care Online?
  • Adults and Children 6 years old and up
  • Patients 17 years and under must be accompanied by a parent/guardian during the visit
Can they write me a prescription?

Yes, if medically appropriate, and allowed in your state. Prescription writing is at the healthcare provider's discretion. A consultation is not a guarantee of prescription.

Can they diagnose my condition?

Yes, if medically appropriate. The healthcare provider will decide based on what he or she learns during your consultation if a diagnosis is possible, or if you need further examination (e.g. tests, a physical exam, another specialty visit) just like an in-office visit.

How much does it cost? Is it covered by insurance?

Some insurance companies cover telehealth sessions like a regular office visit. If your insurance company doesn’t currently cover telehealth, you can still use the service. The cost of an Express Care Online visit is $49 for a 10-minute consultation. The cost of specialty services can be discussed with your provider in-person.

MyChart eVisits are a convenient, secure way to access Cleveland Clinic providers for five common, minor ailments:

  • back pain
  • cough
  • urinary tract infection
  • sinus infection
  • vaginal yeast infection

Simply log in to your secure MyChart account at any time of the day or night and utilize the eVisit feature to complete a quick series of questions related to your symptom history. A Cleveland Clinic Express Care provider will respond via a secure MyChart message with a diagnosis and treatment instructions within one business day. If medication is prescribed, the prescription order will be sent directly to your preferred pharmacy.

Patients must be 18 and over in order to use this service, and must have seen a Cleveland Clinic provider in the last three years. There is a fee of $20 which will be billed to you directly. This service is not currently covered by insurance.

Cleveland Clinic’s MyChart is a secure, online health management tool that connects you to portions of your electronic medical record, 24/7. Visit MyChart to activate your secure account today.