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Cleveland Clinic Office of Patient Experience

 
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Our Administrative Team

  • Michelle Bolek, MPH, Director, Patient Focus Programs
  • Michelle Cameron, RN, BSN, RM, Assistant Director, Healing Solutions
  • John Canale, HR Analyst
  • Toya Gorley, MBA, Assistant Director, Experience Solutions
  • Justin Holland, BA, VP Business Development
  • Alison Ibsen, MPH, Assistant Director, Experience Solutions
  • Carollyn Jenny, Department Coordinator
  • Jeanne M. Ryan, RN, Executive Liaison
  • Carol Santalucia, MBA, Director of Health System Navigation
  • Mary Siwierka, BS, Regional Administrator
  • Maureen Sullivan, RN, MBA, Administrator, Office of Patient Experience
  • Paula Timco, MBA, Sr. Director, Patient Experience Management & Design
  • Donna Zabell, RN, CNA, BC, Senior Director, Employee Experience
  • Christine Zayac, BBA, Program Manager, Patient Experience