MyChart Customer Support
Contact us by phone or email for help with MyChart: Your Personal Health Connection.
Call us locally at 216.444.1740 or toll-free at 866.915.3383, Monday - Friday, 8 a.m. - 5 p.m. (ET). You may leave a voice mail any time, which we will return on the next business day.
MyConsult Office
Contact us by phone or fax for help with MyConsult: Your First Choice for a Second Opinion.
Call us locally at 216.444.3223 or toll-free at 800.223.2273 ext 43223, Monday - Friday, 8 a.m. - 5 p.m. (ET). You may leave a voice mail any time, which we will return on the next business day. Send a fax to 216.445.6911.
DrConnect Customer Support
Contact us by phone, fax or email for help with DrConnect: Physician-to-Physician Communication System.
Call us locally at 216.738.5073 or toll-free at 877.224.7367 (877.CCHS.EMR), Monday - Friday, 8 a.m. - 5 p.m. (ET). You may leave a voice mail any time, which we will return on the next business day. Fax us at 216.738.5170
MyPractice Imaging Solutions
Contact us by phone or email for information about MyPractice Imaging Solutions.
Call us at 216.738.5032, Monday - Friday, 8 a.m. - 5 p.m. (ET).
MyPractice Community Office
Contact us by phone or fax for help with MyPractice Community: Electronic Medical Record System for Physicians in Private Practice.
Call us at 216.738.4617 Monday - Friday, 8 a.m. - 5 p.m. (ET). You may leave a voice mail any time, which we will return on the next business day. Fax us at 216.738.5105.
MyAccount Customer Support
Contact us by phone for help with MyAccount
Call us at 1.866.862.2919 Monday - Friday, 8 a.m. - 5 p.m. (ET).
MyImages Customer Support
When requesting a copy of radiology images, please allow a minimum of a 48-hour advance notice for all procedures conducted at any of our imaging centers.
If you need assistance with the image request process please contact us locally at 216.444.6606, or toll-free at 866.223.2273 ext. 46606.