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MyChart Customer Support

Contact us by phone or email for help with MyChart: Your Personal Health Connection.

Call us locally at 216.444.1740 or toll-free at 866.915.3383, Monday - Friday, 8 a.m. - 5 p.m. (ET). You may leave a voice mail any time, which we will return on the next business day.

Send emails about MyChart to mychartsupport@ccf.org.

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MyConsult Office

Contact us by phone or fax for help with MyConsult: Your First Choice for a Second Opinion.

Call us locally at 216.444.3223 or toll-free at 800.223.2273 ext 43223, Monday - Friday, 8 a.m. - 5 p.m. (ET). You may leave a voice mail any time, which we will return on the next business day. Send a fax to 216.445.6911.

Send emails about MyConsult to eClevelandClinic@ccf.org.

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DrConnect Customer Support

Contact us by phone, fax or email for help with DrConnect: Physician-to-Physician Communication System.

Call us toll-free at 877.224.7367 (877.CCHS.EMR), Monday - Friday, 8 a.m. - 5 p.m. (ET).
You may leave a voice mail any time, which we will return on the next business day.
Fax us at 216.445.9668.

Send emails about DrConnect to drconnect@ccf.org.

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MyPractice Imaging Solutions

Contact us by phone or email for information about MyPractice Imaging Solutions.

Call us at 216.738.5032, Monday - Friday, 8 a.m. - 5 p.m. (ET).

Send emails about MyPractice Imaging Solutions to imagesolutions@ccf.org.

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MyPractice Community Office

Contact us by phone or fax for help with MyPractice Community: Electronic Medical Record System for Physicians in Private Practice.

Call us at 216.738.4617 Monday - Friday, 8 a.m. - 5 p.m. (ET). You may leave a voice mail any time, which we will return on the next business day. Fax us at 216.738.5105.

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MyAccount Customer Support

Contact us by phone for help with MyAccount

Call us toll-free at 866.862.2919 Monday - Friday, 8 a.m. - 5 p.m. (ET).

Send emails about MyAccount to myaccountsupport@ccf.org.

Request your radiology images electronically

MyImages Customer Support

When requesting a copy of radiology images, please allow a minimum of a 48-hour advance notice for all procedures conducted at any of our imaging centers.

If you need assistance with the image request process please contact us locally at 216.444.6606, or toll-free at 866.223.2273 ext. 46606.


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