Patient Information

Access Your Medical Records

Use this form to request your medical information. Please complete in full. Based on the type of request you make, there may be a charge for this service. Have questions? Contact Health Information Services at 216.491.7287.

Patient Rights and Responsibilities

In accordance with South Pointe Hospital's mission and values, as well as applicable laws, accreditation standards, and CMS Conditions of Participation, the hospital staff and its medical staff are committed to providing services on an individualized basis to every person who is sick or injured, regardless of age, race, religion, creed, sex, sexual orientation, national origin, physical or mental challenges, or sources of payment.

Each hospital employee and medical staff member is responsible for ensuring all patients are afforded their rights at all times. A patient or the patient's legally authorized representative shall exercise these rights while receiving care or treatment in the facility without coercion, discrimination, harassment, abuse or retaliation. Any discriminatory behavior by the hospital staff will lead to corrective action.

Preparing for Surgery

If you are scheduled for surgery at any of our Cleveland Clinic inpatient or ambulatory surgery locations, take advantage of this free educational forum where you will learn how to read your evidence of coverage, find out what your insurance requirements are (referrals, pre-certifications and out-of-pocket costs), and have your questions answered by insurance experts.