Members of public, employees, and physicians of Marymount Hospital have the right to express concerns about patient care and safety to the Hospital's management through the Patient Advocate, at any time and without retaliation. Concerns about patient safety and quality of care should be directed to:
The Patient Advocacy Office
216.587.8888
If concerns cannot be resolved through the Hospital, a patient, family member, community representative, employee, or physician of Marymount Hospital has the right to notify The Joint Commission or a state agency regarding the quality or safety of the care provided and the safety of the environment in which care is provided.
Anyone believing that he or she has pertinent and valid information about such matters may notify The Joint Commission via any of the following methods:
The Joint Commission
Division of Accreditation Operations
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Toll-free 1.800.994.6610
complaint@jointcommission.org
Ohio Department of Health
Toll-free 1.800.342.0553
Medicare beneficiaries may call the Medicare Beneficiary Helpline at toll-free 1.800.589.7337.