News at Lutheran Hospital
Our goal is to provide timely information to the community and the media on Lutheran Hospital news, programs, services and events.
Learn the latest information in your community in our Health Essentials newsletter.
Lutheran Hospital Earns National Recognition for Patient Experience
Recognizing our ongoing commitment to the patient experience, healthcare consultant Press Ganey honored Cleveland Clinic with five awards for patient experience. Lutheran Hospital, received the Commitment to Excellence Award.
Commitment to Excellence Award is presented to a hospital for having the most improved scoring trend among its peers on the Press Ganey inpatient and HCAHPS survey. Given to one hospital within each bed size category nationally, the Commitment to Excellence Award recognizes facilities with continuous improvement from January 2011 through January 2013.
The award ceremony was part of Press Ganey’s 2013 National Client Conference. More than 2,000 attendees, including national healthcare leaders, best-selling author and surgeon Atul Gawande, MD, and former U.S. Secretary of State Hillary Clinton, participated in the three-day conference to share best practices on key healthcare issues.
"We are proud to partner with Cleveland Clinic,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving this level of excellence reflects the organization’s commitment to delivering outstanding service and quality. Cleveland Clinic’s efforts benefit patients all over the world and will lead to improved patient experiences."
Press Ganey represents one of the largest patient experience survey vendors across the country for hospital and health systems. Press Ganey works with more than 10,000 healthcare organizations worldwide, including more than half of all U.S. hospitals, to measure and improve the patient experience. It has been recognized as a leader in performance improvement for more than 25 years. Visit the Press Ganey site for more information on the 2013 Press Ganey awards.
Lutheran Announces Expansion
Lutheran Hospital announced it will expand its emergency department to double its current size. Lutheran Hospital began construction on a new, $17.5 million emergency department on July 17th.
The expansion will double the size of the current emergency department to 14,000 square feet, and will add seven beds, making a total of 21 beds, each with their own, private room. The new emergency room will follow a split-flow triage to care for patients more quickly and efficiently.
At this time, construction is underway. The expansion to Lutheran Hospital’s emergency department is expected to be completed in 2015.
U.S. News Rankings
For the second consecutive year, Lutheran Hospital ranked among the top 10 community hospitals in Cleveland, by U.S. News & World Report’s “Best Hospitals in Cleveland”. U.S. News & World Report recognized Lakewood Hospital for exceptional orthopaedic care.
Events at Lutheran Hospital
View upcoming events at Lutheran Hospital.
Browse through the programs and classes offered at Lutheran Hospital.
Community Connections Calendar is your guide to wellness events and activities held by your local Cleveland Clinic hospitals and family health centers.