Support Services

Patient Advocate

In the event your expectations are not met or service is not as you anticipated, please feel free to contact our Patient Advocate who will assist you in resolving your concerns.

The Patient Advocate is available Monday through Friday, 8:30 a.m. - 4:30 p.m. at 216.363.2360.

You can also send your correspondence to:

Patient Advocate
Lutheran Hospital
1730 West 25th St.
Cleveland, OH 44113


The Chapel of Saint Luke the Physician is located on the 1st floor, between the B & C elevators.

A Service of Healing Prayer is offered each second and fourth Tuesday of the month at 11:30 a.m. Christian Services, meditations and reflections are offered on Holy Days throughout the year.

Call 216.363.2158 for more information.

Pastoral Care

  • Pastoral care/spiritual support to persons of all faith traditions or none
  • Sacramental ministries
  • Advances directives
  • Ethics information and consultations
  • Bereavement care/grief support

Chaplains are available 24/7 and are generally in house weekdays 9 a.m. - 5 p.m. Call 216.363.2158 for more information.