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Patient Information

Patient Meal Times

Lutheran Hospital makes every effort to provide nutritious meals that are prepared according to your doctor's orders. Meal times for patients vary throughout the hospital. However, you can expect meals to be served within the following times:

Breakfast: 7:30 a.m. - 8:30 a.m.
Lunch: 11:30 a.m. - 12:30 p.m.
Dinner: 4:30 p.m. - 5:30 p.m.

Mail & Flowers

Volunteers make daily deliveries. Please use the following address for deliveries:

Patient’s Full Name
Patient’s Hospital Room Number
Lutheran Hospital
1730 West 25th St.
Cleveland, OH 44113

Access Your Medical Records

Use this form to request your medical information. Please complete in full. Based on the type of request you make, there may be a charge for this service.

Please print clearly and fill out as much information as possible. If unsure of specific dates, please give a range of dates or specific information you are looking for to help us find the correct medical information. Sign and date the form in the designated area on the bottom of the form.

For questions or more information please contact the Disclosure Management toll-free at 844.203.8777.

Print, complete and mail the form to:

Cleveland Clinic
Attn: Medical Records Department
Mail Code: Ab-7
9500 Euclid Avenue
Cleveland, OH 44195

Or you may fax the completed form to 1.216.587.8043.

Patient Rights and Responsibilities

Lutheran Hospital encourages respect for the personal preferences and values of each individual.

Questions & Concerns

If you have an issue concerning safety and quality of care received, and we have not been able to resolve your issue, you can notify Joint Commission on Accreditation of Healthcare Organizations. We would appreciate the opportunity to address your issues prior to such notification and will make every attempt to come to a resolution with you.

For questions or concerns, contact:

Customer Relations
Lutheran Hospital
1730 West 25th Street
Cleveland, OH 44113