Give Online: Help shape patient care for generations to come.
Cleveland Clinic Logo

Volunteer at Lakewood Hospital

Since 1908, volunteers have generously committed their time and talent to helping the hospital deliver high quality care to our community. Because we value the generosity and time of our volunteers, we provide:

  • Free parking in our attached garage
  • A complimentary meal on each day you volunteer (four-hour minimum contribution required)
  • An annual appreciation/recognition event
  • A National Volunteer Week celebration

How to Become a Volunteer

Call the Volunteer Services Office at 216.529.7171 and ask to speak to the Volunteer Assistant. He or she will gather basic information about you, your interests and availability. You will then be scheduled for a more extensive phone interview with the manager of Volunteer Services, which should occur within two weeks of your initial inquiry.

Expectations and Requirements

Our Volunteer Services Program is structured for long-term commitment. The orientation, training and ongoing education of our volunteers necessitate that you fulfill 100 hours of service and a one-year commitment. The typical volunteer experience is once a week for 4 - 5 hours.


Lakewood Hospital volunteer opportunities focus on the areas of service that can assist in providing a positive experience for our patients and visitors. Learn more below.

Greeters and Information Desk

Volunteers who staff our Information/Welcome Desk act as greeters and are often the first people that patients and visitors meet.

People who possess the following qualities and qualifications are ideal for this position:

  • Engaging and willing to interact with the public
  • In good health, mobile and able to be on your feet for long periods of time
  • Capable of operating a two-line phone and work on a computer
  • Able to consistently commit to four hours a week on a regular basis

Many patients and visitors need wheelchair assistance during their inpatient stay or for an outpatient procedure. We are looking for individuals who are free weekdays 8 a.m. - Noon or Noon - 4 p.m.

Magazine Distribution

Volunteers can help make a patient’s stay here more enjoyable by visiting and offering some reading material. They also distribute to the common areas where visitors gather and wait during surgeries and outpatient procedures.

Comfort Runners

Many volunteers want to be of service on a nursing unit. Our comfort runners act as liaisons between the patients, families and clinical staff. Their duties include a combination of light tasks and patient interaction.

Pet Therapy

Our patients love visits from therapy dogs. They provide emotional support, increase laughs and smiles and reduce anxiety. Pet Therapy volunteers must possess a dog that is already registered and certified with the Delta Society or Therapy Dogs International.

Retail Shops

Lakewood Hospital has three retail shops utilized by the patients, visitors, staff and the community: The Thrifty Peddler resale shop, The Gift Shop and the Blossom Shop. Volunteer opportunities exist in each of them.

Clerical Assistance

Certain areas of the hospital make use of volunteers with clerical experience, especially those that are competent with computer data entry and comfortable answering the phone. Volunteers must be comfortable working on a computer and proficient using Microsoft Word and Excel.

Teen Volunteers Opportunities

Teen volunteers serve in our Dietary Department and Transport. In Dietary, they will provide support by performing tasks associated with readying the meal trays prior to distribution to the patients. Transport duties are identical to those done by adult volunteers.