During Your Visit

877.463.2010 Toll-Free

Request an Appointment

International only: + 001 954.659.5080

Call Us Toll Free:

866.293.7866

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Upon arrival you will need to check in with the Global Patient Services office. During your visit, you will be treated with respect, understanding and empathy by our medical staff and clinical teams. You will have access to more than 200 physicians, representing 35 medical specialties.

While you are at Cleveland Clinic Florida, we can:

  • Assist with hospital admissions and follow-up medical visits
  • Ensure patients understand instructions from physicians
  • Provide information on local activities for your family
  • Update estimates of cost of services
  • Assist with finances and billing
  • Assist with online access to MyChart®

Global Patient Services is open Monday through Friday 7:15 a.m. - 5 p.m. and is located on the 4th floor of the clinic. Please come to Global Patient Services an hour before your first appointment. Depending on your schedule, we may instruct you to come the day before. If you need assistance, we can help you coordinate your transportation. A Patient Service Coordinator will register you and answer any questions you may have. Then, you will meet with a Financial Counselor. If you have not already paid, you will submit payment for your healthcare costs by your preferred method.

During your downtime, we encourage you to explore the city of Weston and the Ft. Lauderdale area. We will gladly guide you and your family to area museums, shopping centers, places of worship, and events.

Religious Needs

Cleveland Clinic Florida does everything we can to give you and your family peace of mind. This includes providing services to help fulfill your spiritual needs. Let our Patient Service Coordinator connect you with our pastoral and spiritual counselors. They assist patients and their families of various faith groups.

Chaplains available at Cleveland Clinic Florida include*:

  • Priests (Catholic and Eastern Orthodox)
  • Pastors (Protestant and Non-denominational)
  • Rabbis

*Special requests for ministers of faith groups not represented in the Department are handled adhering to Health Insurance Portability and Accountability Act (HIPAA) regulations.

Special Meals

Cleveland Clinic will strive to meet whatever dietary needs you may have. We will make every effort to accommodate your personal or cultural preferences. If you have specific food allergies, please inform your Patient Services Coordinator. We offer the following foods:

  • Kosher
  • Vegan
  • Vegetarian
  • Gluten-free
  • Allergen-free
  • Low-salt
  • Low-fat
  • Heart healthy