For over 90 years, patients and families have looked to Cleveland Clinic for quality medical advice and treatment. Now you may consult with our world-renowned physicians from the comfort of your home by utilizing the MyConsult® Online Medical Second Opinion program.
You can connect to the specialty physician expertise you need when you are faced with a serious diagnosis. It is important to gather certain documentation before you begin the process. Please note that all submissions pertaining to your online medical second opinion must be translated to English prior to being submitted to the Cleveland Clinic MyConsult office.
You will need to get the following information from your primary physician:
- Current diagnosis
- Clinical notes from physicians
- Imaging studies such as X-ray films and imaging CDs
- Laboratory results
It is helpful to have all the necessary health information before logging into the MyConsult website so you can easily enter in the requested data. During the MyConsult online submission process you can save at any time to ensure your data isn't lost should you have to begin and stop. Once you have the necessary health information, follow these steps:
- Create a secure account with a unique user name and password.
- Select your current diagnosis and fill out the online medical questionnaire.
- Send the required materials needed for rendering your second opinion.
Within 1-2 days, you will receive an email confirming your second opinion request. Once you have sent the necessary materials to the MyConsult office, our MyConsult triage nurses will process through all of the materials they have received and once the materials are found to be complete, the case will be assigned to a physician. When the report is ready you will be notified and be able to view the completed second opinion via the secure MyConsult website in approximately 10-14 business days (Monday through Friday excluding U.S. holidays).
When it comes to your health and well-being, confidently understanding your condition and your options is a crucial step in pursuing what is best for you. Patients from more than 125 countries have successfully received second opinions from Cleveland Clinic’s MyConsult Online Medical Second Opinion program.