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International: + 001 954.659.5080

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Financial & Billing Services

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Global Patient Services is here to assist with your financial and billing arrangements. We work with you to ensure you understand the cost of care.

There are three ways a patient may pay for healthcare services at Cleveland Clinic Florida:

Health insurance: We will work with your insurance company to try and limit your out-of-pocket expenses. The insurance company makes the final decisions, however.
Self Pay: You will pay for your healthcare using one of the acceptable forms of payment.
Embassy-sponsored: Your embassy will pay for your healthcare services.

Full payment is required before any medical services can be rendered. The following are acceptable forms of payment for Cleveland Clinic:

  • Traveler’s checks
  • Personal checks (drawn from a U.S. bank)
  • Money orders
  • Cash (in U.S. dollars)
  • Visa, MasterCard, Discover Card, American Express

Please note that all payments must be made in U.S. dollars. To discuss financial concerns prior to your visit, you may call 954.659.5080. (Contact your international operator to determine the dialing prefixes for calling the United States from your country.)

To make the process run efficiently, it is important that you know what services your health insurance plan covers. We will gladly assist you in the process. Your insurance company has the final say in which services are covered and which ones are not.

When you call to schedule an appointment, please have your insurance card with you. We will ask for the insurance company name and for your policy number. At least two weeks prior to your visit, please send a FAX to 954.659.5649, showing both sides of your insurance card. (Contact your international operator to determine the dialing prefixes for calling the United States from your country.) Failure to provide this information in a timely manner may result in lack of insurance coverage. In this case, a self-pay status will apply.

To discuss financial concerns prior to your visit, you may call 954.659.5080.

If you are a self-paying patient, you will receive an estimate for your medical care prior to your first appointment or admittance to the hospital. All estimates for your procedures and services at Cleveland Clinic Florida are estimates only. The final bill cannot be calculated until after your hospital stay is completed. Quoted prices are based on receiving full payment prior to medical services. Prices include all physician and hospital fees but do not include the cost of incidental charges such as hotel, transportation and phone calls. Please be aware that your hospital bill may vary substantially from the estimate based on any changes in your medical treatment.

Prepayment in full—which may include reserving the applicable amount on your credit card—is required at registration prior to your appointments. In the event that additional treatment is recommended, it may be necessary to arrange for additional payment prior to receiving those services.

To discuss financial concerns prior to your visit, you may call 954.659.5080. (Contact your international operator to determine the dialing prefixes for calling the United States from your country.)

If you are a government-sponsored patient, a letter of authorization from the embassy will be required before you can receive treatment.

To discuss financial concerns prior to your visit, you may call 954.659.5080. (Contact your international operator to determine the dialing prefixes for calling the United States from your country.)