Featured Stories

216.444.KIDS (5437)

Call Us Toll Free:

800.223.2273

Meet Our Heroes

At our Children's every child receives world-class care, from our youngest, littlest patients to our oldest, tallest patients. With “Meet Our Heroes” Cleveland Clinic Children’s is able to spotlight our bravest patients and most compassionate caregivers. Highlighting their successes and contributions affirms our commitment to the mission of providing compassionate, family centered, world-class pediatric care, working to restore children and adolescents to health so that they can return to their everyday activities as soon as possible.

Meet our hero - Shannon Sonnhalter

Last year, child life specialists across the country celebrated the 30-year anniversary of their growing profession, which is still considered a relatively small field comprised of approximately six-thousand caregivers in larger U.S. hospitals and health systems.

“We’re translators,” says Shannon Sonnhalter, Director of Child Life at Cleveland Clinic Children’s and a child life specialist of 17 years. “Hospitals are large; the experiences there can be scary and stressful, so we help parents and children to navigate this unknown territory. We help translate medical terminology into layman’s terms and we empower people to establish an element of control when so much seems out of their hands.”

When Shannon was a child, this group of caregivers dedicated to supporting families throughout a hospital stay was nonexistent.

“I was 10 and my brother was eight, and he broke his leg in a bicycle accident,” Shannon recalls. Her brother’s injury was severe, and as a result, he was hospitalized for six weeks with his leg in traction, suspended in a splint above him as he laid in bed.

“My mother had to stay at home with three small kids and my father, a firefighter, was at work the majority of the time. So that left my brother, hospitalized at eight in a non-pediatric unit, to fend for himself. This was before the days of family-centered care, and parents were not allowed to stay the night with their child, accompany them to the OR, or visit them in recovery post-surgery.”

Bored and lonely, Shannon’s brother called home often and at all hours of the night, even dialing his father at the fire station.

Shannon first heard of the Child Life profession a decade after her brother’s experience when she was studying early childhood education at Bowling Green State University. A classmate of hers in the nursing program mentioned it to her, and she switched majors immediately to chart a new course with a degree in Child Life.

“My first thought was of my brother in the hospital — teary at night, alone in a big, dark hospital room,” Shannon says.

Today, Shannon runs the Child Life Program of 10 specialists at Cleveland Clinic Children’s, but she has not left teaching far behind.

“Child Life specialists really are ‘hospital teachers,’” Shannon says. “We help children understand a diagnosis, a treatment process or a surgical procedure and we help the whole family to feel empowered to ask questions about their medical care.”

Inspired by her own family, today Shannon works effortlessly to provide compassionate care to everyone who comes through the doors of Cleveland Clinic Children’s.

Read About Our Past Heroes