Values & Beliefs

"At Cleveland Clinic, 'Patients First' aren't just words – our patients are the reason we're here, and we're proud of the care we provide to all who come here." – Christine Carter-Kent, MD

Cleveland Clinic's culture has, at its heart, six fundamental values:

Quality: We hold the highest standards for quality and safety and strive to achieve them by continually measuring and improving our outcomes.

Innovation: We welcome change, encourage invention, and always seek better, more efficient ways to improve patient care and create a healthier world.

Teamwork: We collaborate and share knowledge — among ourselves and with the world — to provide the best possible care for every patient.

Service: We put “Patients First,” placing their health and well-being above every other consideration.

Integrity: We hold high moral standards and do our work with honesty, confidentiality, trust, respect, and transparency.

Compassion: We treat patients and families and our fellow caregivers as we would like to be treated. We care for the whole patient: body, mind, and spirit.

Additional Resources Connected to Our Values & Beliefs