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John D Shoniker BA REBC

“The commitment to professionalism, dedication to compassion and understanding of urgency from Cleveland Clinic Canada is a real-life testament to their level of expertise. Cleveland Clinic Canada is truly here to enhance and save your health."

“After experiencing symptoms that were dismissed as 'nothing to be concerned about', I sought a second opinion and contacted Cleveland Clinic Canada. What I experienced changed my life.

After describing my symptoms and recognizing the possible severity, the clinical receptionist immediately booked an appointment the following day. From the moment I arrived at Cleveland Clinic Canada, I knew I was about to undergo a totally unique medical experience.

After describing my concerns one-on-one, my physician identified some of the more common possible causes and was able to perform on-site diagnostic testing. Within minutes, I underwent an ultrasound which confirmed a renal mass.

I was astounded. Having watched friends and family wait in the queue for months before accessing specialists, I prepared myself for the typical challenges associated with wait times following the ultrasound. I was shocked—though delighted—that only eight hours after leaving Cleveland Clinic Canada, I received a call informing me that I was scheduled for further diagnostic procedures the following day, and my follow-up appointment with a specialist had been set (all this, less than a week after my diagnosis had been confirmed). While I wasn’t thrilled to hear surgery was required, I had the peace of mind knowing it was scheduled and I would be on my way to recovery. With Cleveland Clinic Canada navigating the assessments, testing and care on my behalf, I went from symptoms to diagnosis to surgery to cure in less than one month.”

-John D. Shoniker, BA, REBC
Vice-President, Integrated Solutions, PPI Financial Group