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Volunteer Services

Find out more information about volunteering at our Cleveland, Ohio campus and local Family Health Centers. 

Why Volunteer?
Learn about what volunteering at Cleveland Clinic has to offer.
Volunteer Opportunities
Explore a variety of volunteer positions and join more than 1,500 caring volunteers.
Junior Ambassador Program for Teens
Our summer program helps teens grow through service to others and a sense of teamwork.
Volunteer Application Process
How do you sign up? Walk through the process of volunteering, including orientation.
Meet Our Ambassadors
Read about the volunteer work of some of our exemplary ambassadors.
Contact Volunteer Services
Contact a Volunteer Services coordinator by phone or fill out our contact form.

New Opportunities in Cleveland, Ohio

Featuring NEW or NEEDED Volunteer Opportunities:

Neonatal Intensive Care Unit (NICU)

Location: Main Campus - Neonatal Intensive Care Unit (NICU)
Role:
Nurturing Hands Patient Assistant (Neonatal Intensive Care Unit)
Available shifts: 

  • Friday: Noon - 3 p.m., 3 p.m. - 6 p.m. 
  • Saturday: 9 a.m. - Noon, 4 p.m. - 6 p.m., 6 p.m. - 8 p.m.  
  • Sunday:  9 a.m. - Noon

To learn more about this and other volunteer opportunities with Cleveland Clinic, please visit clevelandclinic.org/volunteer.

Neonatal Intensive Care Unit (NICU) volunteers cuddle, hold, rock, sing and socialize with hospitalized infants.  Volunteers contribute a 2 or 3 hour shift, weekly set schedule, for a minimum of nine consecutive months.

Skills and experience needed include previous experience with infants, a minimum of 21 years of age, and must be nurturing, committed, and dependable.

Physical requirements include sitting and standing for extended periods of time, walking, holding an infant for an extended period of time, and operating an isolette, crib, and bassinette.

Applicants are interviewed based on meeting the requirements listed above and availability to volunteer.  Volunteers accepted into the program attend a volunteer orientation and a Cleveland Clinic Children's NICU Volunteer Orientation.  Cleveland Clinic Children's volunteers receive a fingerprint background check; annual TB test; and annual flu vaccination.  All components completed during the day, during the business week.

Taussig Cancer Center High Tea

Location: Main Campus Taussig Cancer Center
Hours: 1:45 p.m. – 4 p.m. | Wednesdays

High Tea

Can a steaming cup of British tea and delicious pastries keep the doctor away? Not exactly, but for patients with cancer at Cleveland Clinic Taussig Cancer Institute, weekly High Tea provides an opportunity to relax and socialize with others – a pleasant diversion from serious treatments and multiple appointments.

Patients and their families dine on delicacies while sipping tea from an array of beautiful porcelain teacups that have been donated by employees and patients. Since its debut on February 21, 2007, the complimentary High Tea has served over 20,000 and welcomes more than 65 guests weekly. High Tea serves as a wonderful healing ritual and provides a supportive atmosphere to enhance patients' experience at Cleveland Clinic.

High Tea

Volunteers share the responsibility of setting up, greeting, serving, washing cups and cleaning up after each week's event. With the generosity of our volunteers and a wealth of donations from Executive Caterers at Landerhaven and other local businesses, the tea offers patients the high level of class and service that they deserve.

Patient Mail Delivery Volunteer

Location: Main Campus - Patient Mail Delivery
Hours: 9 a.m.– 12 p.m. | Monday, Wednesday, Friday

Become a Patient Mail Delivery Volunteer, and deliver the joy of cards, gift boxes and more to our hospitalized patients from their loved ones.  The position involves sitting and sorting patient mail in the Volunteer Services Department, and then walking to each inpatient nursing unit to deliver the mail.  

BINGO Volunteer

Location: Heart & Vascular Institute
Hours: 1 p.m.– 3:30 p.m. | Friday

An adult inpatient unit within the Heart & Vascular Institute spends an afternoon each Friday playing BINGO.  

Volunteers make copies of BINGO cards, set up the game room with cards and prizes, and lead the game.

Sweet Dreams Volunteer

Location: Main Campus G80 or G100
Hours: 5 p.m. – 8 p.m. | Sunday – Saturday

Volunteers make three distinct rounds on these units. In the first round, volunteers assist patients at meal time by clearing the tray tables of clutter, offering warm wash cloths, helping to open containers and cut food, and retrieving items from the pantry.

In the second round, volunteers circulate with the Sweet Dreams Cart and offer patients complimentary comfort items.

Finally, volunteers complete a final round to take extra time to chat with patients and assist with non-clinical concerns. The goal of this program is to prepare patients for a restful evening.

Volunteer Greeter

Location: Beachwood FHC | Brunswick FHC | Elyria FHC | Independence FHC | Solon FHC | Strongsville FHC | Twinsburg FHC | Willoughby FHC | Wooster Family Health Center
Hours: 8 a.m. – 12 p.m. or 12 p.m. – 4 p.m. | Monday – Friday

Imagine being the person responsible for making a patient or visitor's first impression a positive one! As a welcoming presence at the front doors of our Family Health Centers and Community Hospitals, Volunteer Greeters put a personal touch on patient and visitors' experiences through their greeting, escorting, giving directions and prevailing wheelchair assistance.

We are looking for compassionate, engaging individuals who like to help others and can stand and walk 3 - 4 hours at a time.

Hospice Volunteer

Cleveland Clinic Hospice at Home believes that individuals facing a life-time illness should not do so alone. Volunteers are needed to provide comfort and support to patients and their loved ones. Volunteer opportunities include:

  • Companionship and socialization for patients and respite for their loved ones.
  • Vigil volunteers to provide support to loved ones as patients face the end of their journey.
  • Bereavement volunteers to provide caregivers support after the patient has passed.

We serve patients in their homes, skilled nursing facilities and assisted living complexes.

Learn More

To learn more or volunteer, call our volunteer coordinator at 216.444.9819.

College Student Volunteer Program

College Student Volunteer Application Process - Fall 2016
College Student Volunteer Application Process - Fall 2016

Cleveland Clinic Volunteer Services invites you to apply for a volunteer opportunity to serve patients, visitors and caregivers this Fall.

Details about the program can be viewed on the program overview sheet.  Your fully completed application may be submitted through September 1, 2016 at 4 PM to shubeck@ccf.org.  

Volunteer Onboarding Process:
  1. Contact Form: Applicant completes Main Campus Contact Form at clevelandclinic.org/volunteer
  2. Form Review: Volunteer Services reviews contact form and emails application packet to those whose personal interest fits hospital’s needs.
  3. Information Session: A one hour mandatory session to introduce potential volunteers to the program and meet volunteer coordinators. Sessions include Friday, September 2: 3 p.m. – 4 p.m. | Wednesday, September 7: 3 p.m. – 4 p.m.
  4. Applicants will receive an email notice of being accepted or unaccepted into the program.
  5. Applicants accepted into the program proceed to complete Steps 6 – 13.
  6. Online Onboarding: Volunteer Services emails applicant information to complete online onboarding.
  7. Security Clearance: Volunteer receives a complimentary background check through Cleveland Clinic’s Protective Services Department.  A social security number or Visa/Passport number is required. 
  8. TB Test/Flu Shot: Volunteer complies with hospital vaccination policy – complimentary to the volunteer at designated locations.  TB testing is administered in one visit with a read following 48-72 hours.  Instruction provided through online onboarding.
  9. Orientation: Mandatory 2-hour session.  Schedule through online onboarding.  
    Sessions include Friday, September 9: 3 p.m. – 5 p.m. | Tuesday, September 13: 8 a.m. – 10 a.m. | Wednesday, September 14: 9 a.m. – 11 a.m.
  10. Additional Orientation:  Mandatory additional training is required for assignments with Cleveland Clinic Children’s, the Emergency Department and Inpatient Nursing Units.  These trainings will be scheduled with the volunteer coordinator during business hours, Monday through Friday, 8 a.m. – 4:30 p.m.
  11. ID Badge/Parking Sticker/Uniform: Issued on start date.  Complimentary parking on volunteer day only.
  12. Shadowing: Volunteer Coordinator schedules a new volunteer with a veteran volunteer on the first shift.
  13. Volunteer
Deadline Dates
Application Deadline Volunteer Start Date Hour Requirement
Summer Only Volunteer Program
Applications accepted
February 1 – May 20, 2016
Begin volunteering by
June 13, 2016
75 hours
Fall School Semester Volunteer Program
Applications accepted
July 18 – September 1, 2016
Begin volunteering by
September 16, 2016
50 hours
Spring School Semester Volunteer Program
Applications accepted
September 19 – December 19, 2016
Begin volunteering by
January 30, 2017

50 hours

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