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Spiritual Care

Spiritual Care

The Spiritual Care Department provides for the religious and spiritual needs of those who come through our doors, including patients, their families and loved ones, and Cleveland Clinic staff and employees.

Our clinically trained chaplains are committed to providing compassionate and appropriate spiritual care that respects the beliefs of each person.

The Chaplains are part of the health care team and their service is free of charge. As clinically trained clergy, they are grounded in a variety of religious traditions, and trained to be able to be helpful to, and respectful of, those of all faiths, as well as those who are not comfortable with religious beliefs. They meet you where you are and can be of help in the midst of troubled waters. They are there for you, and also for your family.

Are you experiencing any of the following?

  • Feelings of sadness, loneliness, or loss
  • Feelings of anxiety or stress
  • Dealing with family conflicts, worries, or communication issues
  • Trying to find courage to face your condition
  • Trying to be hopeful and realistic at the same time and finding it hard
  • Your sense of who you are and your place in the world seems to be changing in ways that are confusing
  • Finding your suffering too much to bear

The Spiritual Care staff can be there with you as you work your way through experiences such as these. You can contact them directly or ask your nurse or doctor for a referral.

If you would like a chaplain to pray with you, they will do this in a way that is sensitive to your particular beliefs. They can offer scripture or readings harmonious with your tradition or spirituality. They can connect you with other resources. Sometimes you may have internal conflicts or problems with religion that are getting in your way such as anger or feelings of guilt. They can often help you find your way through these issues.

They also have many tools including complementary approaches such as meditation, relaxation techniques, healing touch or guided imagery. They begin with what you are comfortable with and accompany you, using their skills. They never push their beliefs or overstay their welcome.

Contact us

Patients and families can call ext. 42518 from the hospital phone or dial 216.444.2518 from any phone.

The Rev. Amy Greene, D.Min.
The Rev. Amy Greene, D.Min.
Director of Spiritual Care

Rev. Amy Greene was appointed Director of Spiritual Care in June 2013. Prior to this position she was the Director of Clinical Pastoral Education at Cleveland Clinic for 6 years. She has an M.Div. from Union Theological Seminary in New York and a Doctor of Ministry degree from Ecumenical Theological Seminary in Detroit. She is ordained and endorsed by the Alliance of Baptists. She and her husband, Thomas Reuter, have two grown sons.

The Rev. Dennis Kenny, D.Min.
The Rev. Dennis Kenny, D.Min.
Associate Director of Spiritual Care

Rev. Dennis Kenny served as the Director of Spiritual Care at the Cleveland Clinic from 2006 to 2013 when he assumed the role of Associate Director. An ordained Lutheran minister (ELCA), Rev. He is the author of Promise of the Soul and the Book of Weeks and a contributor to Living Deeply and Putting Patients First. He completed his Master of Divinity from Trinity Lutheran Seminary in Columbus, and his Doctorate in Ministry in Psychology and Pastoral Counseling from Andover Newton Theological School. Dennis and his wife Ruth have two grown sons and two granddaughters.

Mrs. Linda Haynes
Mrs. Linda Haynes
Secretary

Linda began her employment at Cleveland Clinic in 1968 and, except for a five-year hiatus in the 1970s, has worked here since. In 1990, she came to the Department of Pastoral Care (as it was named until 2009) as an Administrative Secretary to the Director. Linda coordinated the Adopt-a-Family for the Holidays program from 1990 to 2009. In 2006, Linda received the Division of Operations Shining Star Outstanding Leadership Award. She is married and has seven grandchildren.

The Rev. Brian A. Shields
The Rev. Brian A. Shields
Staff Chaplain

Brian A. Shields serves as the Healing Services Coordinator for the Neurological Institute. He is staff chaplain to inpatient and intensive care neurological nursing units, and to the Minority Men’s Health Center, an outpatient urology clinic. Brian is an ordained Progressive National Baptist minister. His Master of Divinity is from the Interdenominational Theological Center in Atlanta. Brian’s wife Jessica is pastor of Bethlehem Lutheran Church, and they have one daughter.

The Rev. Ikwo Umosen, D.Min.
The Rev. Ikwo Umosen, D.Min.
Staff Chaplain

Ikwo is a non-denominational Christian minister. He is originally from Nigeria, in West Africa. Since he moved to the U.S., he has been serving in mission ministry to the people of West Africa, which has included ministering to the sick and displaced and those traumatized by violent conflict and natural disasters. Ikwo holds a Doctor of Ministry degree from Ashland Theological Seminary. He is married and the father of six.

The Rev. Shaundra Cunningham
The Rev. Shaundra Cunningham
Staff Chaplain

Shaundra is the chaplain and healing services coordinator for the Medical Intensive Care Units. She grew up as a military kid and lived in several places but Columbia, South Carolina is home. She is an ordained Baptist minister and received her M.Div. from Harvard Divinity School. Before coming to Cleveland, she completed her CPE residency at Spartanburg Regional Healthcare System. When she's not being a pseudo-movie critic Shaundra enjoys live music and sports.

The Rev. Pam Garrud
 Pam Garrud
Staff Chaplain

Pam serves as Healing Services Coordinator to the adult orthopedics unit as well as staff chaplain to the Children's Hospital. She is an ordained minister in the Methodist Church in Great Britain and has a Graduate Diploma in Pastoral Theology from Wesley House, Cambridge. A native of Cleveland, Pam returned to the greater Cleveland area in 2009. She comes to Cleveland Clinic from Lorain Regional Medical Center where she was chaplain in the MICU, ED, Orthopedic and Neurology units.

The Rev. Brent A. Raitz
 Brent A.Raitz
Staff Chaplain

Brent is a chaplain and holistic care practitioner for the Heart & Vascular Institute of the Cleveland Clinic. Brent has served in pastoral ministry since 1993 and was a youth pastor for 16 years before changing to the clinical setting. He completed his undergrad in Psychology from Wheaton College in 1995 and his Master of Divinity from Southern Baptist Theological Seminary in 2000. Brent is ordained and endorsed through the Cooperative Baptist Fellowship. He was born in Ethiopia and grew up in Ohio. He has three daughters and lives in Brunswick, Ohio.

The Rev. Logan Skelly
 Pam Garrud
Staff Chaplain (Evening)

Logan serves as chaplain for the entire hospital from 4 pm to midnight. A native of Palm Beach, Florida, he holds graduate degrees in philosophy and English. He received a Master of Divinity from Princeton Seminary, and is ordained in the Presbyterian Church (USA). Before coming to Cleveland and completing his Clinical Pastoral Education internship and residency here, he taught expository and creative writing courses at Rutgers University.

The Rev. Mark Rogers Berry
The Rev. Mark Rogers-Berry
CPE Supervisory Trainee

Mark is a South Carolina native who comes to the Cleveland Clinic as a Clinical Pastoral Education (CPE) Supervisory Education Student. After graduating from Wofford College (B.S. 2001), where he studied Biology and played football, he moved to Atlanta, Georgia to attend Emory University’s Candler School of Theology (M.Div. 2005). He completed his CPE residency at Atlanta’s Grady Hospital System. He is ordained and endorsed through the Christian Church (Disciples of Christ). Mark and his wife, Elyse, live in Cleveland's Tremont neighborhood.

Chaplain Residents and Interns

The Department of Spiritual Care offers a Clinical Pastoral Education (CPE) training program. Each year, five full-time chaplain residents and ten to eighteen, part-time chaplain interns provide clinical spiritual care at Cleveland Clinic through CPE. They provide 24-hour, seven-day, on-call spiritual care to the hospital every week of the year. For more information, please see information about CPE.

Spiritual Care Information for Staff

The Chaplains are part of the healthcare team. In many units they accompany the staff on rounds. Some units, such as Medical Intensive Care Unit, have chaplains assigned; for other areas they are available at the patient’s request or yours. As clinically trained clergy, they are grounded in a variety of religious traditions and trained to be able to be helpful to, and respectful of those of all faiths, as well as those who are not comfortable with religious beliefs. They meet patients where they are and never force their beliefs or overstay their welcome.

How the Spiritual Care staff can help you with patient issues

Chaplains can help with the following issues, feelings or concerns:

  • Anxiety and stress
  • Conflict with family members, or alienation from family members
  • Guilt feelings
  • Discouragement
  • Confusion
  • Feelings of helplessness
  • Trying to re-assess their place in the world, in the bigger scheme of things
  • “Why” questions
  • Grief and loss
  • Desire for religious rituals, sacraments, prayers
  • Religious issues that are causing the patient to be troubled
  • Existential angst, brought on by facing possible death or at other times
  • Need for courage
  • Not feeling of value, or feeling that value hinges on externals
  • The challenge of trying to balance hope with honest appraisal

Illness and hospitalization can cause people to reflect on questions such as ‘What is it all about?’ and ‘Why is this happening to me?’. The Spiritual Care staff can be there for patients as they find answers to these questions. They are not only there for those approaching the end of their lives, but they can be especially helpful at these times.

The Chaplains have many tools. They can also offer complementary approaches such as meditation, relaxation techniques, healing touch or guided imagery. They can help you with patient care in other situations too:

  • Family-staff communication issues and conflicts
  • When values differ and in ethical consults
  • Challenges of non-adherence to treatment
  • Help to interpret religious and spiritual concerns of the patient and facilitate communication
  • End of life issues
  • Advanced care planning
How the Spiritual Care Staff can help you personally

It is also the job of the Spiritual Care staff to help to care for the caregivers. They can help you when things are tough, and help sustain Clinic staff in the midst of difficulties or crises, or help with burnout. Feelings of loss, stress, guilt and exhaustion are normal responses to the challenges of caregiving. They are there for you too, and will respect your particular beliefs as they listen to your issues and distress, and be there with you.

Contact us

If you would like to talk with someone in the Spiritual Care department to learn more about what they do or ask for a personal visit, give them a call to schedule a time. Any Cleveland Clinic Staff member can submit a patient referral by ordering Spiritual Care in EPIC (select Spiritual Care referral) or your can contact us directly at the Spiritual Care office at extension 42518.

Healing Services

“Healing Services" is a program that combines a variety of specialist therapies integrated with the spiritual care provided by chaplains .

  • Massage Therapy: Light, 10-minute massages (free of charge) are offered with a physician’s order for patients during their hospital stay. Chair massage is offered to families and visitors at scheduled times in the Rooftop Terrace of the Miller Family Pavilion and in the G100 Relaxation Suite.

  • Reflexology: The application of light pressure on specific points of the hands and feet that provide a healing effect on corresponding organs, glands, and other parts of the body. Most sessions have a relaxing, calming effect and provide physical relief. A physician’s order is required to receive reflexology.

  • Reiki and Healing Touch™: Safe, gentle, non-invasive forms of natural hands-on, energy-based healing. These therapies help balance your physical, mental, emotional and spiritual well-being to promote a deep sense of relaxation.

    For more information:

  • Code Lavender: A personalized, rapid response holistic care service provided by the Healing Services and Spiritual Care teams. It provides emotional and spiritual support as well as grief counseling when a healthcare team, employee team, patient or family would benefit from additional well-being support within 30 minutes. A wide range of holistic care services are available to create a personalized experience. Supportive services are offered for 72 hours after the Code Lavender is called.

  • Spiritual Support: Clinically trained chaplains provide for the religious and spiritual needs of patients, their families and loved ones, and Cleveland Clinic staff and employees.

  • Aromatherapy: A practice that uses aromatic essential oils from plants to promote relaxation, energize and reduce nausea and pain. Patients can choose mint, lavender and citrus essential oil based lotion for personal use.

  • Guided Imagery: A gentle technique that directs the imagination and all five senses to promote relaxation and reduce anxiety and pain. Healing Services offers individualized guided imagery sessions at the bedside.Guided imagery programs are available on your inpatient TV on the Relaxation Channel (36).

  • Relaxation Exercises: Healing Services can provide instruction on a variety of calming and empowering mind-body exercises, which have been proven to decrease anxiety and pain, enhance sleep, and aid healing.

  • Healing Services for Families, Visitors and Employees: Offered at scheduled times in the Rooftop Terrace of the Miller Family Pavilion and in the G100 Relaxation Suite at Cleveland Clinic main campus.

  • Outpatient Integrative Medicine: Offered through the, Center for Integrative Medicine. Fee-based outpatient therapies are available before and after your hospital stay. Integrative Medicine therapies are also offered to family members and visitors at any time to help decrease stress. For more information visit the Center for Integrative Medicine or to schedule an appointment, call 216.986.HEAL (4325).

Clinical Pastoral Education

Clinical Pastoral Education (CPE) at Cleveland Clinic is an accredited program of the Association for Clinical Pastoral Education, Inc. It is graduate-level training for ministers of all faith traditions who have completed (or are in process of completing) their master's degree in divinity, theology or equivalent field. Degrees must be from a school accredited by the Association of Theological Schools (www.ats.edu) or an international equivalent (www.professionalchaplains.org).

Cleveland Clinic offers all levels of CPE training - from the initial unit to residency to supervisory training. An initial unit from an ACPE accredited center is prerequisite for admittance to the residency program. The initial (or “basic”) unit can be completed in three ways at Cleveland Clinic:

  • Summer intensive unit: 10.5 weeks, full-time M-F plus on-call rotation. Usually begins the Monday after Memorial Day and ends mid-August.
  • Fall extended unit: Every Wednesday from the week of Labor Day until two days before Christmas Eve; one 24-hour on-call rotation every other weekend; one 8-hour on-call on alternate weeks.
  • Spring extended unit: Same as above from the first Wednesday after New Year’s Day until mid-May.

Each of these units has a tuition cost of $500. Tuition is sometimes reduced for additional units.

Nondiscrimination Policy

No person will be denied acceptance on the basis of race, gender, age, faith group, national origin, sexual orientation or disability.

Documents


Statement of Confidentiality and Student Rights

Annual Notice (published in accordance with ACPE Standard 304.4):

This ACPE CPE center/program guarantees to its students the rights to inspect and review education records, to seek to amend them, to specified control over release of record information, and to file a complaint against the program for alleged violations of these Family Education and Privacy Act (FERPA) rights.

A student has the right to object to record content. If not negotiable, the written objection will be kept with and released with the record. Grades are exempted from this right.

Violations of these protocols may be reported to the Chair of the Accreditation Commission at: ACPE, 1549 Clairmont Road, Suite 103, Decatur, GA 30033.

For additional information please consult the Student Handbook p. 3-109 (ACPE Appendix 7B, Guide for Student Records) as well as Spiritual Care Department Policy Number 410 plus appendix in the Department Policy Manual).

Giving to Spiritual Care

The Chaplains provide services to patients free of charge. They connect with patients in unique ways that make a difference while patients are in the hospital, and the effects of their compassionate presence may continue to sustain patients long after they leave the hospital.

In the midst of the necessary focus on medical details, chaplains enable the whole person to be folded into care. The Spiritual Care team can provide a healing oasis in the midst of the hospital environment, and enable the other aspects of care to flow more smoothly. They can provide additional resources for patients and staff. No matter how excellent the medical care or wonderful the prognosis, patients face challenges. These can be especially salient at the end of life, but throughout the course of disease, people struggle. Your contributions can enable the Spiritual Care Department to make a difference for people.

Many of our services are supported by the generous donations of individuals, groups and institutions.
If you would like to help, or for more information, please contact:
Amy Greene
Director of Spiritual Care
Phone: 216.444.2518
Email: greenea3@ccf.org

The Institutional Advancement Office
Phone: 216.444.1245

Call Spiritual Care

Call Spiritual Care at 216.444.2518

Monday - Friday: 8 a.m. - 4:30 p.m.
You may use extension 42518 from any patient room.
Chaplains are available 24 hours/day by paging 22956.


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Cleveland Clinic
Spiritual Care
Q Building, Floor 1
2050 East 96th Street
Cleveland, Ohio 44195


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Spiritual Care is located on the first floor of the Glickman Tower (Q Building) on Cleveland Clinic main campus.