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Education & Professional Highlights
Education & Fellowships
Graduate - Kent State University
Kent, OH USA
Undergraduate - Ursuline College
Pepper Pike, OH USA
- Adult Nurse Practitioner
Care of patients with chronic kidney disease, hypertension, are of kidney and pancreas transplant recipients and kidney donors
118 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||5|
|Knows Medical History||4.9|
|Time Spent with Patient||5|
|Patient Rating of Doctor||4.9|
10 Patient Comments
Reviewed on Jul 3, 2017
Reviewed on Jun 2, 2017
Answered all of my questions and provided information about my condition. I was very pleased.
Reviewed on May 23, 2017
Reviewed on May 9, 2017
When we finish with our appointment, we feel all our questions have been answered. Michelle lard is excellent, she is smart, very polite. Michelle makes us feel at ease when we are done with the appointment.
Reviewed on Apr 28, 2017
Reviewed on Apr 5, 2017
very good experience every visit
Reviewed on Jan 30, 2017
Michelle spent a lot of time discussing my health issues with me and was very helpful in coming up with a good plan to improve my health
Reviewed on Dec 21, 2016
Michelle Lard, is the best, we liked her the moment we met her. Michelle listened to all my concerns and answered them so we understood them. She took all the time I needed to understand everything that had been discussed, she was never in a hurry. I can't say enough about her.
Reviewed on Nov 4, 2016
Ms. Lard is an excellent care giver. She is courteous, informative, listens well and is easy to talk to. I would recommend her highly to anyone needing care for hypertension.
Reviewed on Oct 7, 2016
Michelle is one of the most engaging medical professionals I met. She intuitively knows me as a patient and knows what's happening in my life. She makes herself available for questions through the MyChart portal. Schools and organization culture can teach strategies. Michelle embodies physician/patient engagement. Michelle shows her true character with every patient encounter. Her care is extraordinary.
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