Is Cleveland Clinic Part of Your Insurance?
Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.View All Plans
Education & Professional Highlights
Education & Fellowships
Graduate - University of Nebraska Medical Center
Omaha, NE USA
Undergraduate - Cuyahoga Community College
Cleveland, OH USA
Undergraduate - Ursuline College
Pepper Pike, OH USA
Undergraduate - Bowling Green State University
Bowling Green, OH USA
- Physician Assistant
371 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Knows Medical History||4.6|
|Time Spent with Patient||4.7|
|Patient Rating of Doctor||4.8|
16 Patient Comments
Reviewed on Apr 14, 2017
Reviewed on Apr 7, 2017
Informed me to wear highest rated sun screen, to re-apply every 3 hours, and that UVA can go through car windows.
Reviewed on Mar 27, 2017
Frances showed me an easy way to remember to use medication.
Reviewed on Mar 8, 2017
Reviewed on Feb 17, 2017
I learned more about skin care from Frances than I have from several dermatologists.
Reviewed on Feb 17, 2017
Fran gave us options for immediate treatment and consequences. She described need for follow-up care. My wife and I felt very well informed.
Reviewed on Feb 10, 2017
Very informative and listened to what I had to say.
Reviewed on Dec 8, 2016
Seems to me the provider was just in a hurry to tell me anything so she could move on. I felt she could have address my issue and concerns a little better. I thing I was out of the office in 5 mins. I would not make another appt with this provider.
Reviewed on Dec 6, 2016
Very professional & _____.
Reviewed on Dec 5, 2016
I would love to have a walk-in Derm. clinic available for skin checks for patients with a hx. of skin Ca. I was not due for my regular year ck. but had some new concerns of possible pre ca lesions. Fran was able to resolve that with two small freezings and I was on my way. AND didn't waste an appt. time. Very efficient!!
Reviewed on Nov 15, 2016
The nurse practitioner gave me a very cursory skin check--she never looked at my scalp for instance, and never asked me if I had questions or concerns. I would not see her again.
Reviewed on Oct 6, 2016
I drive 3 hours to come here. I have yet to wish that I would go somewhere closer in 6 years. It is worth the drive for the excellent care I receive from all my docs and PA's
Reviewed on Sep 6, 2016
Fran Moore is a terrific communicator.
Reviewed on Sep 2, 2016
I was very afraid, nervous, to the point of being in tears, but the PA and her assistant were both very understanding and kind. I appreciated that more than I can say.
Reviewed on Aug 19, 2016
I have nothing negative to say about my experiences with this provider.
Reviewed on Aug 18, 2016
Fran provided excellent treatment and follow up advice. I appreciate her expertise and bedside manor.
© 2017 The Cleveland Clinic Foundation. All Rights Reserved. No part of this work may be altered, reproduced, stored in a retrieval system, or transmitted, in any form, by any means, whether electronic, mechanical, by photocopying, recording, or otherwise, without the prior written permission of the Cleveland Clinic.