Is Cleveland Clinic Part of Your Insurance?
Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.View All Plans
Education & Professional Highlights
Education & Fellowships
Residency - MetroHealth Medical Center
Cleveland, OH USA
Internship - Summa Health System
Akron, OH USA
Graduate School - Cuyahoga Community College
Cleveland, OH USA
Medical Education - Suzhou Medical College
MD Medical School
- HELMS medical acupuncture training for physicians
- Zhu's scalp acupuncture course
- Chinese scalp acupuncture course
- Institute of Functional Medicine
- Physical Medicine & Rehabilitation
acupuncture, back, Back Pain, back/neck pain, evaluation of back and neck pain, interventional pain management, interventional pain management for back and neck pain, Low Back Pain, management of chronic pain, Low Back Pain, Neck Pain, neuropathic, neuropathic pain, nonsurgical orthopedics, pain, pain management, pain management including spine, rehabilitation, spine, spine pain
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.
To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.
As of 2/7/2019, Dr. Shen has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.
Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.
* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.
94 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.5|
|Knows Medical History||3.5|
|Time Spent with Patient||4.5|
|Patient Rating of Doctor||4.4|
22 Patient Comments
Reviewed on Oct 28, 2019
dr shen was kind and compassionate and listened. she gave me good advice and has referred me to another. if I ever need dr shen again in future I will have no reservations at all to see her!! I was very happy with her.
Reviewed on Aug 5, 2019
Dr Chen was very attentive and gave insightful suggestions to implement in my daily activities. Dr. Chen was very thorough in finding a medication that would help me with my chronic pain I have allover my body. I have referred a few friends to her office. I am very happy with Dr. Chen.
Reviewed on Jul 17, 2019
doctor does not care to address my concerns for new pain. doctor is actually discriminating me because I smoke
Reviewed on Jul 16, 2019
the best doctor , the best bedside manners, recommended very highly
Reviewed on Jul 10, 2019
#1. *Dr. Shen.
Reviewed on Jun 27, 2019
Dr. Shen is excellent!
Reviewed on Jun 20, 2019
Dr. Hong Shen covers all options and explains them very well in the decision on how to proceed in the short-term. A very caring doctor !
Reviewed on May 23, 2019
the doctor never introduced self. They made me fast because I was supposed to get anesthesia- didnt get anything. they told me there i wasnt getting anything. Dr never came to see me before or even introduce self in procedure room. No one said anything to me when they wheeled me in, during procedure or when wheeled out. Staff talked about movies they had seen. This was a very very poor experience. I felt like i was a piece on an assembly line. No verbal contact or anything
Reviewed on May 9, 2019
Dr. Shen helps you to help yourself. She offers excellent ideas of how to improve you health which reduces pain. Dr. Shen helps me two years ago when I my arthritis was very painful. Through diet, I have had minimal problems. I just needed a refresher on foods to minimize to prevent/reduce pain. Have seen results by diet changes since my visit.
Reviewed on May 8, 2019
Dr. Shen is a waste of time. she blamed my neck pain on my diet, unhealthy gut bacteria, and anxiety. I have been in many rear end collisions and my neck hurts al the time. I eat clean, do yoga, and meditate. I also mentioned I took a dna test for allergies and have been to an allergist/pulmonologist to also be test. Apparently, these are not valid. she also had an X-ray taken which came back clear. My past doctors, pt, and chiropractors were wrong then. She also asked me what I wanted her to do about it. I told she is the doctor and I am coming for help. I found her incredibly condescending and I think she wrote me off immediately and didn't care. I came at the suggestion of my primary doctor. My choices were to live with it, get shots, or a back implant. Btw, I eat clean and my vegetarianism is not causing my issues. And she speculated on my"crappy" gut bacteria. Don't speculate unless you know that for a fact. I have lived in pain for 20+years, I came for help, and she sighed and acted bored. She didn't listen as I have described everything I have gone through to mange my pain. I left in pain. I went to urgent care yesterday and thank goodness I was given some steroids and muscle relaxers to help. I will never waste my time again. Btw, i can't take otc pain meds because they give me acid reflux. I wouldn't recommend her to my worst enemy. Please find someone else with compassion that listens to your issue. I have been going to the Cleveland Clinic for many years. This is the first time I have dealt with someone so condescending and lacking of empathy.
Reviewed on May 8, 2019
The staff is amazing but Dr. Hong Shen is rude & she doesn't listen to your issues and history.
Reviewed on May 1, 2019
Thank you Doctor Shen - after one injection I am able to at least function again.
Reviewed on Apr 22, 2019
This was my first visit with Dr. Shen. She and her staff were very friendly, kind, & helpful.
Reviewed on Apr 4, 2019
came in with pain and left with pain. did nothing except get money from my insurance company. I've been through all of this before and she couldn't care less. as a pain management doctor she did nothing for my pain.
Reviewed on Apr 3, 2019
The doctor was very receptive to my questions regarding different techniques regarding pain management, and thoroughly answered my questions.
Reviewed on Apr 2, 2019
Dr. Sven listened to the history of my pain, also regarding other health concerns, and explained process for getting relief from the pain. She was very knowledgeable and caring.
Reviewed on Mar 13, 2019
First time seeing this doctor and I love her demeanor, bedside manner, time she took to ask and answer questions. Also liked her holistic approach to assessing and healing my pain. Have already recommended her to others and will continue to request to see her.
Reviewed on Mar 13, 2019
Doctor discussed anti inflammatory nutrition, stretching exercises with demonstration, answered my ?s re herbals. She asked questions in few different ways to be certain we understood each other. She took time with me to be certain she was injecting correct spot.
Reviewed on Feb 13, 2019
Dr. Shen is just a wonderful compassionate Doctor. She is a miracle worker, too. Just love her!
Reviewed on Jan 15, 2019
very dedicated doctor - caring, listens to my concerns and answers my questions in ways I can understand.
Reviewed on Jan 14, 2019
Dr Shen should have returned my call days ago. there is no need to allow the pain to continue
Reviewed on Nov 12, 2018
My appointment with Dr. Shen was very positive. She carefully reviewed all of my past history regarding my back pain and made suggestions on ways we could remove some of the spine inflammation I am experiencing through diet an exercise. She also ordered tests to determine if I had any food allergies and vitamin deficiencies. Dr. Shen has been communicating with me through MyChart post-appointment regarding my test results.
© 2019 The Cleveland Clinic Foundation. All Rights Reserved. No part of this work may be altered, reproduced, stored in a retrieval system, or transmitted, in any form, by any means, whether electronic, mechanical, by photocopying, recording, or otherwise, without the prior written permission of the Cleveland Clinic.