Department Internal Medicine
Primary Location Lakewood Family Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Locations
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2017

Education & Fellowships

Graduate School - Kent State University
Adult-Gero Primary
Ashtabula, OH USA
2014

Undergraduate - Cleveland State University
Cleveland, OH USA
2003

Undergraduate - Ohio State University
Psychology
Columbus, OH USA
1994

Certifications

  • Adult-Gerontology Primary Care Nurse Practitioner
Research & Publications

Research & Publications

See publications for Jennifer Erhardt, CNP.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

35 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.1 out of 5
Explains 4.1
Listens 4.2
Courtesy, Respect & Concern 4.2
Knows Medical History 3.7
Time Spent with Patient 4.3
Patient Rating of Doctor 4

5 Patient Comments

Reviewed on Feb 19, 2019

Dr Erhardt was quite short and rude. She continually shot down my questions with short answers and would not take the time to listen to someone that doesn't know much about their body. She wasnt interested in hearing my concerns and it appeared as though she was looking at me more like a number in her day.

Reviewed on Jan 31, 2019

She seemed rushed. I saw her leaving immediately after my appointment so perhaps there was a problem that day. She used terms, such as the name for specific blood work, with which I was not familiar. I had to ask her to explain what it would show. I had to ask my questions quickly to get answers. She ordered blood work and tests and sent me out to a scheduler. She works with my doctor so I would go to her again - but better prepared to get answers to my concerns.

Reviewed on Sep 17, 2018

first time seeing this doctor I want to make her my regular doctor now she was amazing.

Reviewed on Jun 4, 2018

This was a same day appointment when my primary physician was booked solid. I had blood in the urine and was dizzy. I asked if someone could see me at the Madison/Lakewood Clinic as it is convenient. I was scheduled with Jennifer, Nurse Practictoner and received excellent care. She took her time and really listened. (I've had a complicated medical history this spring.) I will ask for her if I again need a same day appointment because I can never get in to see my primary on a same day appointment. She resolved the problem after ordering two tests.

Reviewed on Apr 3, 2018

I was not able to get appointment with my regular Dr. I was asked if I would be ok to see a NP. I agreed to the appointment. Jennifer Erhardt took the time to listen and asked questions and allowed myself to ask questions. I was very pleased with the visit. I will have no problem seeing her again if I am not able to see my regular Dr.

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