Department Community Internal Medicine
Primary Location Willoughby Hills Family Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Acute Care Medicine
  • Cardiovascular Health
  • Complete Physical Examinations
  • Comprehensive Care Of The Adult Patient
  • Diagnosing Asthma
  • General Internal Medicine
  • Heart Failure Management
  • Home Nebulizer
  • Internal Medicine
  • Mammogram
  • Men's Health
  • Osteopathic Manipulation
  • Outpatient Care
  • Pap Test
  • Peak Flow Meter
  • Presurgical Testing and Assessment
  • Preventive Medicine
  • Reproductive Health
  • Smoking Cessation
  • Treating Asthma With Bronchodilators
  • Women's Health
  • X-Ray
View all 22 Treatment & Services +

Specialty in Diseases & Conditions

  • Abdominal Pain
  • Addison's Disease
  • Adult Medicine
  • Alcoholism
  • Allergies
  • Alzheimer's and Dementia
  • Arthritis
  • Asthma
  • Atherosclerosis (vascular)
  • Bronchitis
  • Coronary Artery Disease
  • Dementia
  • Depression
  • Diabetes
  • Estrogen Replacement Therapy (ERT)
  • Gastroesophageal Reflux (GERD)
  • Headaches
  • Heartburn
  • High Cholesterol
  • Hypertension - High Blood Pressure
  • Hypothyroidism
  • Kidney Infections
  • Menopause
  • Metabolic Syndrome
  • Obesity
  • Osteoporosis
  • Primary Care
  • Pulmonary Disease
  • Thyroid Disease
  • Urinary Tract Infection
View all 30 Specialties +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2009

Education & Fellowships

Residency - University Hospitals Richmond Medical Center
Internal Medicine
Richmond Heights, OH USA
1980

Residency - Doctor's Hospital
Internal Medicine
Columbus, OH USA
1979

Internship - Doctor's Hospital
Rotating
Columbus, OH USA
1977

Medical School - Philadelphia College of Osteopathic Medicine
Philadelphia, PA USA
1976

Undergraduate - University of Pittsburgh
Chemistry
Pittsburgh, PA USA
1972

Certifications

  • Internal Medicine
Research & Publications

Research & Publications

See publications for Susan Lackey, DO.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 12/11/2018, Dr. Lackey has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

79 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Listens 4.9
Courtesy, Respect & Concern 4.9
Knows Medical History 4.9
Time Spent with Patient 4.8
Patient Rating of Doctor 4.9

8 Patient Comments

Reviewed on Oct 5, 2018

Dr. Susam\n Lackey is caring professional with a readgentle touch, ready wir, and superior expertise one would expect to find in a superior physician. I;m very pleased with her as my cdoctor who looks out for my best interests and my health. I want to live to be 100 years old, she claims she is helping me get there.

Reviewed on Sep 11, 2018

I have never had a bad experience with *Dr. Lackey, she communicates well, is knowledgeable in her medical field and is a well rounded likeable doctor.

Reviewed on Aug 18, 2018

Dr. Lackey is an excellent doctor. My husband and I are very happy with her care. We feel fortunate to have such a great internal doctor.

Reviewed on Jun 12, 2018

I can not get an appointment quickly, but rather in several months. Therefore if I had an emergency I could not get in to this dr, but need a family practioner to help with my health emergencies. Dr. Lackey is wonderful to go over all areas of blood work and on going care, mammograms, shots etc. I live 30 min. from her office.

Reviewed on Jun 11, 2018

dr. Lackey is always on time and very professional. She is always prepared when she comes into the exam room.

Reviewed on May 18, 2018

Dr. Susan Lackey is an extraordinary physician. She is compassionate caring, and knowledgeable about all areas of my care. For my very first visit first thing on a Monday morning she came in and was able to recite my entire medical history. It was obvious she had taken the time on her Sunday off to familiarize herself with my chart. She provides me with confidence in my care and her office visits are always something to look forward to. As a nurse I have known many Physicians and it is rare to come across one of her caliber.

Reviewed on Apr 23, 2018

very difficult to contact Dr office on telephone. I have been using my chart to get test results and communicate. Works fairly well

Reviewed on Feb 12, 2018

Have feel very fortunate to have *Dr. Lackey as my Primary Care Physician. I have recommended her to my friends.

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