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Department Internal Medicine and Geriatrics
Primary Location Willoughby Hills Family Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Acute Care Medicine
  • Cardiovascular Health
  • Complete Physical Examinations
  • Comprehensive Care Of The Adult Patient
  • Diagnosing Asthma
  • General Internal Medicine
  • Heart Failure Management
  • Home Nebulizer
  • Internal Medicine
  • Mammogram
  • Men's Health
  • Osteopathic Manipulation
  • Outpatient Care
  • Pap Test
  • Peak Flow Meter
  • Presurgical Testing and Assessment
  • Preventive Medicine
  • Reproductive Health
  • Smoking Cessation
  • Treating Asthma With Bronchodilators
  • Women's Health
  • X-Ray
View all 22 Treatment & Services +

Specialty in Diseases & Conditions

  • Abdominal Pain
  • Addison's Disease
  • Adult Medicine
  • Alcoholism
  • Allergies
  • Alzheimer's and Dementia
  • Arthritis
  • Asthma
  • Atherosclerosis (vascular)
  • Bronchitis
  • Coronary Artery Disease
  • Dementia
  • Depression
  • Diabetes
  • Estrogen Replacement Therapy (ERT)
  • Gastroesophageal Reflux (GERD)
  • Headaches
  • Heartburn
  • High Cholesterol
  • Hypertension - High Blood Pressure
  • Hypothyroidism
  • Kidney Infections
  • Menopause
  • Metabolic Syndrome
  • Obesity
  • Osteoporosis
  • Primary Care
  • Pulmonary Disease
  • Thyroid Disease
  • Urinary Tract Infection
View all 30 Specialties +
Insurance

Insurance

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View All Plans
Education & Professional Highlights

Education & Professional Highlights

Appointed
2009

Education & Fellowships

Residency - University Hospitals Richmond Medical Center
Internal Medicine
Richmond Heights, OH USA
1980

Residency - Doctor's Hospital
Internal Medicine
Columbus, OH USA
1979

Internship - Doctor's Hospital
Rotating
Columbus, OH USA
1977

Medical Education - Philadelphia College of Osteopathic Medicine
Philadelphia, PA USA
1976

Undergraduate - University of Pittsburgh
Chemistry
Pittsburgh, PA USA
1972

Certifications

  • Internal Medicine
Research & Publications

Research & Publications

See publications for Susan Lackey, DO.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 10/23/2021, Dr. Lackey has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

77 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

17 Patient Comments

Reviewed on Aug 1, 2022

Dr. Lackey takes the time to listen and answer my questions. I feel that she takes an interest in my health and well-being.

Reviewed on Jul 21, 2022

Dr. Lackey took care of all our concerns ! So thoughtful .

Reviewed on Jul 14, 2022

Dr. Lackey is a wonderful provider who really seems to care and who listens. She always reviews my chart ahead of time and prepares for my appointment. She is the best!

Reviewed on Jul 1, 2022

Dr. Lackey is always well prepared prior to appointment, She has detailed notes regarding my care. She is very efficient and I feel comfortable on every visit.

Reviewed on Jun 23, 2022

Doctor Lackey is the best!!!

Reviewed on Apr 19, 2022

Dr. Lackey is an Excellent Doctor!Very through and explains well when questions are asked!She is an ASSET TO THE CLEVELAND CLINIC TEAM!!

Reviewed on Apr 19, 2022

Dr .Lackey is An EXCELLENT DOCTOR!!

Reviewed on Feb 14, 2022

Dr Lackey was very considerate of the weather and his age. She let us change to video . Really appreciated that

Reviewed on Feb 14, 2022

Dr. Lackey has always been very responsive to my needs, issues and concerns.

Reviewed on Feb 4, 2022

Dr. Lackey and her staff are outstanding

Reviewed on Jan 10, 2022

I think Dr. Lackey is an exceptional doctor and takes all the time necessary to address my concerns.

Reviewed on Jan 3, 2022

Dr. Lackey ma look es my visit very comfortable and at ease.

Reviewed on Dec 14, 2021

Dr lackey is always prompt and prepared

Reviewed on Dec 14, 2021

Dr Lackey is an excellent physician. I rate her a 10. Always listens and follow up. I'm comfortable with her. Her professionalism is great.

Reviewed on Dec 4, 2021

It's nice to have a doctor like Dr. Susan Lackey who is caring and thorough.

Reviewed on Oct 21, 2021

Had to wait close to several months as a new patient to get appointment to see Dr. Lackey. Worth the wait.

Reviewed on Sep 27, 2021

*Dr. Lackey is very thorough and comes to the appointment with notes and concerns. You can tell she does a review of the patient before seeing them.

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