Susan Lackey, DO

Department Community Internal Medicine
Primary Location Willoughby Hills Family Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Acute Care Medicine
  • Cardiovascular Health
  • Complete Physical Examinations
  • Comprehensive Care Of The Adult Patient
  • Diagnosing Asthma
  • General Internal Medicine
  • Heart Failure Management
  • Home Nebulizer
  • Internal Medicine
  • Mammogram
  • Men's Health
  • Osteopathic Manipulation
  • Outpatient Care
  • Pap Test
  • Peak Flow Meter
  • Presurgical Testing and Assessment
  • Preventive Medicine
  • Reproductive Health
  • Smoking Cessation
  • Treating Asthma With Bronchodilators
  • Women's Health
  • X-Ray
View all 22 Treatment & Services +

Specialty in Diseases & Conditions

  • Abdominal Pain
  • Addison's Disease
  • Adult Medicine
  • Alcoholism
  • Allergies
  • Alzheimer's and Dementia
  • Arthritis
  • Asthma
  • Atherosclerosis (vascular)
  • Bronchitis
  • Coronary Artery Disease
  • Dementia
  • Depression
  • Diabetes
  • Estrogen Replacement Therapy (ERT)
  • Gastroesophageal Reflux (GERD)
  • Headaches
  • Heartburn
  • High Cholesterol
  • Hypertension - High Blood Pressure
  • Hypothyroidism
  • Kidney Infections
  • Menopause
  • Metabolic Syndrome
  • Obesity
  • Osteoporosis
  • Primary Care
  • Pulmonary Disease
  • Thyroid Disease
  • Urinary Tract Infection
View all 30 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Residency - University Hospitals Richmond Medical Center
Internal Medicine
Richmond Heights, OH USA

Residency - Doctor's Hospital
Internal Medicine
Columbus, OH USA

Internship - Doctor's Hospital
Columbus, OH USA

Medical School - Philadelphia College of Osteopathic Medicine
Philadelphia, PA USA

Undergraduate - University of Pittsburgh
Pittsburgh, PA USA


  • Internal Medicine
Research & Publications

Research & Publications

See publications for Susan Lackey, DO.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 12/2/2016, Dr. Lackey has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

152 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.9
Listens 4.9
Courtesy, Respect & Concern 4.8
Knows Medical History 4.8
Time Spent with Patient 4.8
Patient Rating of Doctor 4.3

14 Patient Comments

Reviewed on Feb 6, 2017

I always have a very good experience!

Reviewed on Jan 23, 2017


Reviewed on Nov 3, 2016

Dr. Lackey is a caring individual sensitive to her patients needs.

Reviewed on Sep 12, 2016

Dr. Lackey is an excellent doctor and a caring individual. I have never seen a doctor more prepared for the patients appointment. I have every confidence that she has a complete knowledge at who I am and my medical history. She amazes me and I am not easily amazed. I recommend Dr. Lackey to friends and relatives on a regular basis.

Reviewed on Aug 16, 2016

so happy with the care I receive at this office

Reviewed on Aug 4, 2016

Excellent follow-up information was provided. Full explanations were given and all questions answered thoroughly.

Reviewed on Jul 21, 2016

dr lackey always reviews treatments and medications. she is very thorough. I'm very happy to have her as my dr.

Reviewed on Jul 18, 2016

Love going to see Dr. Lackey. She and her nurse are so caring.

Reviewed on Jul 1, 2016

Dr. Lackey is a no-nonsense doctor that is extremely thorough and does a good job of easing any anxiety I have during my appt. She is personable and compassionate toward any problems I am experiencing, but keeps the appt. moving along in order to get through everything we need to discuss with the allotted time. It's only been 1.5 years since I have started seeing her, but I am very happy I made the choice to make her my primary care physician. I always feel that whatever she tells me she is telling me with my best interest at heart.

Reviewed on Jun 27, 2016

It is always a pleasure to visit with Dr. Lackey. I enjoy seeing her every time she is amazing.

Reviewed on Jun 14, 2016

Dr. Lackey is a GREAT physician. She reads my records and is always informed before meeting with me. She shows great compassion and concern. She is very thorough. Her nurse shows the same care and concern. they are a fantastic team.

Reviewed on Jun 6, 2016

Could not ask for a better doctor!

Reviewed on May 26, 2016

Dr. Lackey is awesome - love her- she has my health issues under control. So glad she is my PCP and on staff!

Reviewed on May 16, 2016

Dr. Lackey is one of the most concerned and compassionate physician I have had. My visits are always thorough and complete. I feel free to discuss any issue with her. She is always prepared by having reviewed my charts prior to my visit and have specific issues to discuss with me not just a how are you feeling. I appreciate her listening ear and encouragement to increase my healthy life style.

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