Is Cleveland Clinic Part of Your Insurance?
Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.View All Plans
Education & Professional Highlights
Education & Fellowships
Graduate - University of Miami
Coral Gables, FL USA
Undergraduate - University of Memphis
Memphis, TN USA
- Family Nurse Practitioner
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
415 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Knows Medical History||4.5|
|Time Spent with Patient||4.8|
|Patient Rating of Doctor||4.8|
11 Patient Comments
Reviewed on May 25, 2018
I was with my doctor for 2 minutes and had to wait 30 minutes past my appointment
Reviewed on Apr 27, 2018
Dr. Raines and her staff are very nice people they take excellent care of me when I am there.
Reviewed on Apr 3, 2018
I am p!eased with the care I received. My provider was pleasant, knowledgeable, and answered all my questions.
Reviewed on Mar 9, 2018
I was prescribed a cream medication for pre-cancer skin spots 6 months prior. The side effects were not explained and when I did my own research, I was too nervous to use it. I waited until my next 6 month appointment to ask more about it. I still didn't feel like I received a thorough description of the possible side effects. However, she did a nice job of explaining how to apply the cream.
Reviewed on Feb 13, 2018
detailed instructions regarding skin care & protection
Reviewed on Jan 17, 2018
We worked out a plan together. I will be back to see her in 3 months to show her how the Efudex treatment worked.
Reviewed on Nov 16, 2017
I asked a lot of questions and all everything was explained in detail and then written out. I got a lot of very good, valuable information about many different skin issues that were bothering me. Ms. Raines was easy to talk to and I felt comfortable with her. I actually like seeing nurse practitioners very much.
Reviewed on Sep 19, 2017
provider was awesome I made sure she would be seeing me
Reviewed on Jul 31, 2017
I still have no more answers than I did before my appointment. Frustrating
Reviewed on Jul 20, 2017
I have always been treated with respect and professionalism!
Reviewed on Jul 6, 2017
excellent provider with superb people skills
© 2018 The Cleveland Clinic Foundation. All Rights Reserved. No part of this work may be altered, reproduced, stored in a retrieval system, or transmitted, in any form, by any means, whether electronic, mechanical, by photocopying, recording, or otherwise, without the prior written permission of the Cleveland Clinic.