Is Cleveland Clinic Part of Your Insurance?
Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.View All Plans
Education & Professional Highlights
Education & Fellowships
Graduate - University of Miami
Coral Gables, FL USA
Undergraduate - University of Memphis
Memphis, TN USA
- Family Nurse Practitioner
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
305 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Knows Medical History||4.5|
|Time Spent with Patient||4.7|
|Patient Rating of Doctor||4.7|
12 Patient Comments
Reviewed on Nov 16, 2017
I asked a lot of questions and all everything was explained in detail and then written out. I got a lot of very good, valuable information about many different skin issues that were bothering me. Ms. Raines was easy to talk to and I felt comfortable with her. I actually like seeing nurse practitioners very much.
Reviewed on Sep 19, 2017
provider was awesome I made sure she would be seeing me
Reviewed on Jul 31, 2017
I still have no more answers than I did before my appointment. Frustrating
Reviewed on Jul 20, 2017
I have always been treated with respect and professionalism!
Reviewed on Jul 6, 2017
excellent provider with superb people skills
Reviewed on Apr 24, 2017
Reviewed on Apr 10, 2017
I felt like I had no say in any treatment, she just told me what she was prescribing and wanted me out of the office. I don't like taking medications, especially if it is not necessary, and I felt like i "wasn't allowed" to talk about other treatment options. I was very disappointed.
Reviewed on Apr 6, 2017
very good. everything was explained
Reviewed on Apr 4, 2017
She seemed rushed and not to informative about my care options
Reviewed on Jan 12, 2017
This was my first appointment with this provider. She indicated that the follow to my procedure in October was scheduled too soon. I told her I was told to come back in 3 months (I would not have made up that date). She indicated it should have been 6 months. The exam went fine but I felt a bit "scolded" for returning at 3 months.
Reviewed on Jan 9, 2017
Very helpful and considerate.
Reviewed on Jan 3, 2017
Slow down and try not to rush the patient when they ask questions. I know the Clinic practices "overbooking" but still....slow down
© 2017 The Cleveland Clinic Foundation. All Rights Reserved. No part of this work may be altered, reproduced, stored in a retrieval system, or transmitted, in any form, by any means, whether electronic, mechanical, by photocopying, recording, or otherwise, without the prior written permission of the Cleveland Clinic.