Daily CEO Update

Daily CEO Update

Fellow Caregivers,

A strong sense of community makes all the difference when overcoming any challenge. We are not alone in facing this pandemic. This is true in our personal lives and as an organization.

Industries and tradespeople of all backgrounds are offering their help.

  • Unexpected manufacturers are fitting their lines to produce masks, face shields and gowns.
  • We are partnering with a sewing consortium of Amish seamstresses for cloth supplies.
  • A local distillery is creating hand sanitizer with the help of local breweries and beverage shops.

Our Supply Chain, Business Development and Philanthropy teams all work with these partners to source, make and donate supplies.

The community-based Evergreen Cooperative Laundry, which manages our laundry facility in Collinwood, is helping us reprocess and disinfect N95 masks, face shields and eyewear. We have disinfected hundreds of pieces of equipment for our supply reserve since Monday.

Surge planning for our Ohio and Florida communities is ongoing. Tomorrow, I will visit our surge hospital being assembled at the Health Education Campus and plan to share this experience with you. In Florida, we are planning to add more than 1,000 surge beds across our Weston, Martin Health and Indian River hospitals.

Cleveland Clinic is connecting with faith-based leaders in northeast Ohio. We hosted a virtual forum today, which will help them engage their congregations with accurate information and tools. We will continue to support community leaders and give back to our neighbors.

The community is honoring healthcare professionals and first responders. Rocket Mortgage FieldHouse, Progressive Field, Terminal Tower and the Cleveland Clinic Miller Pavilion water feature will all light up blue at sunset on Thursday, April 9. Northeast Ohio communities can show support by lighting candles, luminaries or turning on lights at their homes to #LightUpCLE.

Stories show the most powerful examples of human kindness. This one has touched our hearts.

A patient with complex needs was in Ohio for a lung transplant when his condition worsened. He was transferred Sunday to our Lodi Hospital when the hospice care center closed.

The man desperately wanted to be with his family in Ft. Myers, Florida, during the final weeks of his life. Our own hospice nurse is now traveling with him, his wife and his mother to take him home. A number of teams and caregivers came together in 24 hours to make this possible.

We are forever inspired by your compassion and teamwork.

Thank you,

Dr. Mijahlevic |  Cleveland Clinic

Tom Mihaljevic, MD
CEO and President

Hillcrest Caregivers’ Commitment Shines on COVID-19 Care Units

Hillcrest Caregivers’ Commitment Shines on COVID-19 Care Units

Kelly Hancock, DNP, RN, NE-BC, FAAN, Executive Chief Nursing Officer, and Ed Sabanegh, MD, President, Main Campus and Regional Hospitals, are visiting areas in our health system where we are treating patients with COVID-19. On April 7, the two visited Hillcrest Hospital and saw the tremendous work of caregivers in the Intensive Care Unit, Emergency Department and 3 West Tower.

“Caregivers were able to share their experiences with Drs. Sabanegh and Hancock,” says Richard Parker, MD, President of Hillcrest. “What struck me was how much meaning and purpose each of the caregivers must be experiencing. We are so proud of them all!”

Also joining in the visit were other Hillcrest leaders including: Tim Crone, MD, Chief Medical Officer; Sue Collier, Chief Nursing Officer; and Vicky Snyder, Chief Operating Officer.

“I am humbled by the commitment of the teams,” says Hancock, “and the compassion they have for our patients, their families and one another.”

On the same day of the visit, caregivers had a “clap-out” to celebrate patients who were being discharged and on their way home. “I am very proud of this team,” adds Dr. Sabanegh. “Their can-do spirit and energy were palpable!”