Caregiver Hero Signs Available for Pickup at Main Campus
Back by popular demand, caregiver hero yard signs are available at main campus. Caregivers can pick up signs at NA1-127 Center for Medical Arts and Photography, first floor. The office is open Monday through Friday from 7:30 a.m. – 5 p.m.
Signs will be available until supplies last, at which point this article will be updated.
Online Ordering Through CaterTrax Now Available at Northeast Ohio Regional Hospitals
As of May 18 caregivers at our Northeast Ohio regional hospitals can now place their breakfast and lunch orders online using CaterTrax.
Online ordering will be available during the following times at each location:
- Ashtabula County Medical Center: Breakfast, 7:30-10 a.m.; Lunch 11 a.m.-1:30 p.m.
- Avon: Breakfast 7:30-10 a.m.; Lunch 11 a.m.-1:30 p.m.
- Euclid: 8:30-10 a.m.; Lunch 11 a.m.-1:30 p.m.
- Fairview: Breakfast, 7-10 a.m.; Lunch 11 a.m.-2 p.m.
- Hillcrest: Breakfast, 7-10 a.m.; Lunch 11 a.m.-2 p.m.
- Lutheran: Breakfast, 7:30-10 a.m.; Lunch 11 a.m.-1:30 p.m.
- Marymount: Breakfast, 7:30-10 a.m.; Lunch 11 a.m.-1:30 p.m.
- Medina: Breakfast, 7:30-10 a.m.; Lunch 11 a.m.-1:30 p.m.
- South Pointe: Breakfast, 7:30-10 a.m.; Lunch 11 a.m.-1:30 p.m.
How do I place my order?
To place your order, visit the Today page and click on the All Login Accounts link on the left-hand side of the page. Once on the All Login Accounts page, click on CaterTrax — Regional and Florida, then click on your location.
After selecting your location, click on Pre-Order and Pick-Up at the top of the page and select your food items.
Caregivers can follow these directions to create an online wallet to save their payment information. CaterTrax can only accept credit/debit cards at this time (payroll deduction is not available).
For regional location questions, please mail [email protected].
Is online/mobile ordering available on main campus?
We are currently working with Morrison to launch online/mobile order across all locations. Currently, caregivers can place online/mobile orders at the following locations on main campus:
- Crile Food Emporium
- NOURISH by Bon Appétit (Taussig Cancer Center)
- ouR Café
- Panera Bread
- Starbucks (H and Q Buildings)
For main campus questions, please email [email protected].
Three Nursing Teams Work Together to Ensure Patient's Cancer Care Despite COVID-19
At Cleveland Clinic, we’ve adjusted not only how we work but where we work. Floors, units and entire buildings were rearranged and repurposed in preparation for COVID-19. For patients at the Taussig Cancer Institute, changes in one particular space – the Clinical Research Unit (CRU) – significantly impacted how and where we treat some patients on clinical trials.
In March, one of our patients needed a highly specialized team for a 48-hour period of treatment, sample collection and observation. The patient, Jingsong Mo, was the first to join a Phase I clinical trial for his stage IV pancreatic cancer.
Mo, a resident of Michigan, was unable to receive treatment in the Detroit area as his regular medical facilities stopped accepting new patients for clinical trials during COVID-19. With little hope, he reached out to Dale Shepard MD, PhD, Director of the Taussig Cancer Institute Phase I and Sarcoma Programs. He was surprised to learn that Cleveland Clinic was accepting patients and that he was eligible for a new trial.
“Everything happened with such speed and efficiency,” says Mo. “I didn’t have time to waste. Time means worry. The more time that goes by, the more my cancer can progress. Cleveland Clinic was faster than I could have ever imagined and once again, I had hope.”
Within five days of his initial conversation with Dr. Shepard, Mo was in Cleveland to start the clinical trial.
In preparation for the anticipated surge of COVID-19 patients, Dr. Shepard and Jordyn Southard, Assistant Research Nurse Manager at Taussig Cancer Institute, along with Taussig leadership, clinical research assistants and research coordinators, identified when, where and how they could treat Mo.
Mo’s care team had to find a location and a work around to get him a bed at main campus as well as the intensive monitoring he needed before the anticipated surge of COVID-19 patients. The Taussig CRU and G-70 teams worked to plan for and carry out the 48-hour period of treatment, EKGs, timed blood draws and vital signs on a strict schedule to adhere to the clinical trial protocol.
The three nursing teams – Taussig research nursing who takes care of research patients at the cancer center, the G-70 nursing unit who care for patients clinically, and those from the institution’s CRU on M-51 – made it happen.
“Our nurses traveled back and forth across main campus several times a day, adapted a new location, learned the timing and clinical requirements for research patients and did whatever it took to get Mo the care he needed,” says Dr. Shepard. “These nursing teams exemplify a team of teams and showcase the exceptional nurses we have at Cleveland Clinic.”
“We pulled off something that was nearly impossible,” says Southard. “Getting a patient enrolled in a trial is intense under the best of circumstances – complicated and rigorous. What normally takes seven to 14 days, our teams accomplished in four.”
“Giving Mo an option and providing hope was an inspiration and worth the long days and countless hours,” says Jordyn.
CEO Update | What We Know About COVID-19 Testing and Treatment
Testing and treatment for COVID-19 are at the center of public attention. Information is everywhere and people have many questions.
Today, I am joined by clinical leaders who share what we know and what we’re doing at Cleveland Clinic.
Watch the video above to hear my conversation with Dr. Brian Rubin, Chair of our Pathology and Laboratory Medicine Institute, and Dr. Steve Gordon, Chair of our Infectious Disease Department.
As states reopen, they are partnering with health systems like Cleveland Clinic to ensure it is done safely. We will continue to evaluate the best information available and make timely decisions on topics like testing and treating.
Thank you for putting your trust in our clinicians.
Tom Mihaljevic, MD
CEO and President