Daily CEO Update | March 31, 2020 | Cleveland Clinic

Daily CEO Update | March 31, 2020 | Cleveland Clinic

Fellow Caregivers,

Patient and caregiver safety is our top priority. We are preparing for the worst case scenario of COVID-19 patient activity in Ohio and Florida. We are using our own internally developed models to predict peak activity. We also review external models, primarily from Penn Medicine, and one recently released by the University of Washington.

Our leadership team meets daily to discuss our supply and management of personal protective equipment (PPE). Our objective is to have appropriate protection for every single caregiver today and in the weeks and months ahead.

We currently have enough PPE because we have been planning and preparing since January. The quantity is finite and we steward it responsibly. Our current guidelines for PPE are evidence-based and in accordance with the majority of other large academic medical centers, the World Health Organization and the Centers for Disease Control and Prevention.

Cleveland Clinic will soon sterilize PPE through a collection program to stock emergency supplies.

Staffing is central to our preparations. We formed a labor pool of caregivers that can be reassigned to areas of greatest need. We have created an incremental staffing plan, which would train hundreds of physicians to care for patients needing critical care. Our Nursing Institute is cross-training nurses.

Every clinician is a colleague to one another. No one will be expected to care for these patients alone without support. Thank you very much for your teamwork.

We have taken actions to ensure the safest place to work. We have restricted visitation, limited access into our facilities and implemented temperature checks for everyone who enters our doors.

Fortunately, few caregivers have been diagnosed with COVID-19, and we are supporting them throughout their illness. Occupational Health and Quality & Safety have investigated every diagnosis. We learned that transmission was predominantly through community spread.

We are surrounding our caregivers with positivity. We are placing signage at more than 80 locations thanking caregivers for their selfless contributions to patient care. Our kudoboard has received nearly 1,000 posts. Please read them at clevelandclinic.org/kudos and feel proud about the work that you do.

I want to thank you for your continued trust in us as we navigate the pandemic. We are doing our best to manage through this together as a team. While we will not be perfect, we promise to always do the right thing for our patients and each other.

Thank you for the opportunity to serve with you.

Dr. Mijahlevic |  Cleveland Clinic

Tom Mihaljevic, MD
CEO and President

More Than 200 Apply to Offer In-Home Child Care to Caregivers

More Than 200 Apply to Offer In-Home Child Care to Caregivers

Cleveland Clinic cares about you and your family. We are helping to organize child and senior care options that you may choose from at your discretion.

We have collected hundreds of applications from individuals who want to provide in-home care. Caregivers can review applications in our secure internal website.

How does it work?

  • The website is updated daily at 9 a.m. and 4 p.m. as applicants are added and removed.
  • Each application lists the applicant’s contact information, their hourly rate, where they are willing to travel and other important details. Please note: These applicants have not been vetted.
  • Caregivers are responsible for interviewing, hiring and paying an applicant for their services.
  • While most applicants are in northeast Ohio, we are beginning to receive applications in Florida and Nevada.

If you know someone in northeast Ohio who is looking to provide competent and reliable care to children or seniors, please share this application form.

What else should I know?

The website also lists state-approved childcare center during the pandemic, online care services and more.

Caregivers who are asked to show proof of essential employment when bringing their child to a daycare center can contact the ONE HR Service Center at 216.448.2247 or their HR representative. You will be provided a letter showing proof of essential employment.