Tuesday June 9

Nursing invention helps manage patient IV lines during pandemic

Nurses were innovating and ensuring safety by creating ways to care for patients while also being mindful of PPE use and conservation. One of our APRNs created the High-LineTM , raising IV lines off the floor so caregivers can maintain IV pumps outside the room, allowing for less donning and doffing of PPE.

• View the ConsultQD Article

Schools may be out, but learning is still on

Much of our world has gone virtual in recent months, and our Mandel Global Leadership & Learning Institute (GLLI) is getting on board.

GLLI has transitioned to virtual learning offerings so our caregivers have continued access to development and networking opportunities.

All caregivers are welcome to attend Remote Work and Healthy Teams virtual series. These series are live, interactive and facilitated by a GLLI instructor via Zoom. Check out this video for a preview of the Zoom learning experience.

Upcoming sessions include:

• Running Effective Virtual Meetings
• Engage Your Remote Team: Best Practices
• Communicating Effectively While Working Remote
• Cultivating Trust for a Healthy Team
• Are You an Ideal Team Player?
• Maintaining Productivity While Remote

Browse sessions and register on Connect Today. 

Learner Connect has many options for you to continue to grow your career at Cleveland Clinic. Additional virtual series will be added in the coming weeks.

Caregiver Tip: You can document your completed GLLI courses in Workday as part of your annual Development Goal. Managers will be scheduling check-in conversations in June to review progress toward Business and Development OKR goals.

How many more will die from fear of the coronavirus?

In a New York Times op-ed on June 9, Cleveland Clinic CEO and President Tom Mihaljevic, MD, and Mayo Clinic President and CEO Gianrico Farrugia, MD, write: “More than 100,000 Americans have died from COVID-19. Beyond those deaths are other casualties of the pandemic — Americans seriously ill with other ailments who avoided care because they feared contracting the coronavirus at hospitals and clinics. The toll from their deaths may be close to the toll from COVID-19.”

Drs. Mihaljevic and Farrugia point to “sizable decreases” in new cancer diagnoses (45 percent) and reports of heart attacks (38 percent) and strokes (30 percent).

“To prevent further harm, people with serious, complex and acute illnesses must now return to the doctor for care,” they write, adding, “The novel coronavirus will not go away soon, but its systemic side effects of fear and deferred care must.”

Click here to read the entire op-ed.

Co-pays and prepayment resumed for telehealth visits not related to COVID-19

As part of our efforts to contain the 2019 coronavirus disease (COVID-19), we asked patients to use virtual visits to receive care whenever possible.

Our primary care providers also asked patients to reschedule using virtual visits to limit in-person appointments to only those where a physical exam is necessary. 

For a limited time, our organization was able to waive all copays and prepayment for on-demand and scheduled virtual visits for all patients — regardless of health coverage — including caregivers.

Cleveland Clinic will continue to waive fees and copays for virtual visits determined to be COVID-19 related, as defined by the Centers for Disease Control and Prevention.

However, beginning July 1, please note that regular fees for virtual visits (not related to COVID-19) will apply. Patients are advised to call their insurance company prior to receiving care to understand potential financial responsibility, as coverage may change.

How to use Express Care Online

Download the free Express Care Online app. For caregivers with Cleveland Clinic iPhones, Express Care Online is already downloaded for your convenience.

Learn more about video visits in MyChart for scheduled appointments.