Complete Additional COVID-19 Screening Questions to Identify Patients Tested Outside Cleveland Clinic

Complete Additional COVID-19 Screening Questions to Identify Patients Tested Outside Cleveland Clinic

Please remember to complete additional COVID-19 screening questions to ensure we properly capture patients tested for COVID-19 outside of Cleveland Clinic.

Daily CEO Update

Daily CEO Update

Fellow caregivers,

This pandemic has touched each of us in new and different ways.

At home, our families have felt its impact.

At work, we are being asked to do things we have never done before.

The situation is complex and ever-changing.

What will never change is our promise to communicate with you. I will share all information I have with you through our daily updates.

What matters is staying together as a team. We will learn and act as one Cleveland Clinic.

Our evolving guidelines on masks reflect emerging data and increased availability of personal protective equipment.

Most recently, we expanded the use of N95 masks for all procedures that could generate aerosols. This includes when the patient is asymptomatic for COVID.

Our expanded use is possible because of a new reprocessing and disinfecting program for N95 masks, which provides additional supply.

It is important for us to continue to be good stewards of PPE.

After using PPE, place all N95 masks and items that can be sanitized in the orange bag. This is key to our conservation efforts.

Please follow the orange bag instructions that are posted.

We also want to reinforce other good habits, such as cough etiquette and not touching your face.

To help with this, we will begin distributing cloth masks Wednesday at our Ohio locations. We plan to do the same in Florida shortly.

Here are a few things to remember about cloth masks:

  • Caregivers will be offered a washable cloth mask.
  • They do not replace the use of personal protective equipment.
  • The use of cloth masks is voluntary and encouraged.
  • Hand hygiene must always be performed when you put on or take off the mask.
  • If you wear yours, please wash it every day and treat it with care.

Patients and visitors will also receive a cloth mask.

The Centers for Disease Control and Prevention recommend cloth masks in settings where social distancing is difficult to maintain.

Otherwise, remember the phrase “SAFE” and keep six feet away from everyone. Please be mindful of this when standing in line for your daily temperature check.

Your dedication is noticed and appreciated. We continue to receive new posts on the kudoboard.

They are uplifting, and remind us of our calling to serve.

Here is one recent message that stands out:

“As difficult as this event may be, I hope you feel pride in your work, as it confirms this is your purpose. May the healing of your patients be the joy that strengthens you.”

In 1921, our founders believed the strength of the individual was the strength of the group.

We see this today in your selfless acts and your teamwork.

Thank you for all that you are doing to make a difference.

We will get through this together.

Dr. Mijahlevic |  Cleveland Clinic

Tom Mihaljevic, MD
CEO and President

Northeast Ohio Caregivers Encouraged to Wear a Cloth Mask Upon Entering All Locations

Northeast Ohio Caregivers Encouraged to Wear a Cloth Mask Upon Entering All Locations

To help prevent potential pre-symptomatic or asymptomatic spread of COVID-19 to other caregivers and patients, all Northeast Ohio caregivers are encouraged but not required to wear a cloth mask upon entering any Cleveland Clinic location in Ohio. If you are a caregiver in a clinical or non-clinical setting, you may wear a mask. This aligns with new guidelines from the Centers for Disease Control and Prevention (CDC) that recommend individuals wear cloth masks in public settings where social distancing measures are difficult to maintain.

Please note: cloth masks are not considered Personal Protective Equipment (PPE).  When used in conjunction with hand hygiene and social distancing,cloth masks enhance cough etiquette and may prevent the user from touching their face. Cloth masks also support our efforts to be good stewards of our PPE resources and to protect our caregivers.

Starting Wednesday, April 8, each caregiver working in Northeast Ohio will receive one washable cloth mask to keep as their own upon entering their building for their shift. Caregivers may also use a cloth mask from home.

If a washable cloth mask is not available when a caregiver reports to their shift, disposable cloth masks will be provided at each entry point until more washable cloth masks become available. Disposable cloth masks are intended for one-time use and must be discarded at the end of the user’s shift.

Caregivers must treat their washable cloth mask as part of their uniform and are responsible for cleaning their mask, at home, after each shift. Disposable cloth masks will be offered to patients and visitors as they enter our facilities.

If you are a caregiver who wears PPE to care for patients, replace your cloth mask with appropriate PPE as necessary, in accordance with our recommendations.

Cloth mask guidance from Infection Prevention

While wearing a cloth mask:

  • Do not touch your cloth mask when performing direct patient care.
  • Always perform hand hygiene before and after touching or adjusting your mask while providing direct patient care.
  • Cloth masks arenotto be worn in any COVID-19 cohort location. Caregivers in other patient care areas with exposure to a patient with COVID-19 may wear a cloth mask.

To doff:

  1. Perform hand hygiene.
  2. Remove cloth mask.
  3. After removing cloth mask, visually inspect damage or contamination, and obtain new mask if necessary. You can receive a new mask at your location’s main entrance.
  4. Fold so outer surface is held inward and against itself to reduce contact with outer surface during storage.
  5. Perform hand hygiene.

To re-don:

  1. Perform hand hygiene.
  2. Don cloth mask.
  3. Perform hand hygiene.

To clean:

  1. Take your washable cloth mask home.
  2. Launder on a gentle cycle or hand wash your wet, soiled and/or contaminated cloth mask with soap/regular detergent and hot water. Dry it completely on a hot setting.
  3. Your cloth mask must be cleaned after each shift, prior to next shift.

If your washable cloth mask is damaged, you may bring it to your location’s main entrance at the start of your next shift to trade it in for a replacement.

Please reach out to your manager if you have questions or concerns. Please note this is a recommendation, not a requirement, for caregivers.

Basic Life Support, Advanced Cardiac Life Support and Pediatric Advanced Life Support Course Update

Basic Life Support, Advanced Cardiac Life Support and Pediatric Advanced Life Support Course Update

Updated April 6, 2020

Due to the COVID-19 pandemic, the Cleveland Clinic’s American Heart Association (AHA) Training Center is postponing course completion renewal dates, in alignment with AHA recommendations. This applies to Cleveland Clinic Ohio locations and Cleveland Clinic Florida - Weston. (This includes Akron General; Union Hospital caregivers, please reach out to your local AHA team.)

AHA course completion cards will be valid for 120 days beyond their recommended renewal date; this includes Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) course completion cards.

Beginning April 13, 2020:

  • All BLS courses will be transferred to eLearning – HeartCode – with a hands-on skills demonstration scheduled at a later time. Register in MyLearning under the Find Learning tab-Certifications. After the online portion is completed, participants will receive a course completion card.
  • Akron General will continue to provide RQI HeartCode for BLS.
  • Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) will be postponed until further notice.

When we are able, we look forward to resuming in-person team training.

If you have questions or a need for urgent training, contact the Resuscitation Simulation Department at 216.636.2900Call: 216.636.2900 or

Update: Recommendations for PPE use for inpatient and outpatient surgeries and procedures

Update: Recommendations for PPE use for inpatient and outpatient surgeries and procedures

We’ve added new recommendations for caregivers performing surgeries and procedures in the inpatient and outpatient setting. We are extending the use of N95 masks to caregivers performing procedures with a possible or high risk of aerosolization in asymptomatic patients.

The new guidelines have been added to the COVID-19 toolkit and can be found on the COVID-19 PPE intranet site.

The continued safety of our patients and caregivers is our top priority and guides our approach to managing this evolving situation.