Changes to the Caregiver Support Housing Program

We care about keeping our caregivers and their families safe during this pandemic. In April, we established a housing program to provide accommodations for caregivers who provide direct patient care and cannot isolate in their own household.

We are making adjustments to the housing program based on program use. These changes go into effect October 19, 2020. Accommodations continue to be available across Northeast Ohio (in main campus, east, west and south regions) and Florida.

Housing for caregivers who do not have COVID-19

Caregivers are eligible for the Caregiver Support Housing program if they meet the following criteria:

  1. Caregiver provides direct patient care (hands-on, face-to-face contact with patients for the purpose of diagnosis, treatment and monitoring)  on a COVID-19 unit; and
  2. Caregiver lives with others and has no way to isolate in their own household.

Housing for caregivers who have COVID-19

The housing program accommodates eligible caregivers who are recovering from COVID-19. This option is available for any caregiver (working in any function or setting) who lives with others and has no way to isolate in their own household, and who does not require medical care for COVID-19.

These accommodations are separate locations from the accommodations for well caregivers. Currently, housing is available in Cleveland, Ohio, and Weston and Vero Beach, Florida.

Application process

If you wish to apply for the Caregiver Support Housing program and meet the above criteria, please complete this survey. Note that it can take up to 72 hours after applying to be assigned an accommodation.

Cleveland Clinic will cover the cost of the room for the duration of a caregiver’s stay. The caregiver will be responsible for all other costs (e.g., food and beverage, other services offered at housing site). There is now a no-show fee of $50 that a caregiver will be responsible for paying if they do not attend their reservation or do not cancel their reservation in accordance with hotel policy (typically at least 24 hours in advance).

You may have questions about the Caregiver Support Housing program. Please refer to these FAQs. If you have additional questions, reach out to the Strategic Space Plan team.

Additional housing options

Other sponsoring organizations have established housing programs for first responders and select healthcare providers. Our caregivers may qualify for these programs. If you do not meet eligibility criteria for Cleveland Clinic’s housing program, we encourage you to find more information about alternatives on this Connect Today page.