CEO Update | This is a safe place for care

CEO Update | This is a safe place for care

Fellow Caregivers,

While COVID-19 has been the focus of headlines for the past year, other health issues have also emerged or worsened. Routine care has been put off and is an ongoing concern.

We are ramping up outreach to patients who have delayed care due to fear of the virus. You will see communications in many formats in the coming days. I also reinforced the safety of healthcare facilities in a recent LinkedIn post.

Ignoring a health issue, or postponing a screening, can have serious consequences for individuals and their families. We want everyone to know they are valued and that their health is a priority.

If you have avoided care because of COVID-19, please be assured that our locations are safe.

Today, we opened a new clinic for patients with post COVID-19 syndrome. Our “reCOVer Clinic” is for adults with a positive COVID-19 PCR test and persistent symptoms lasting more than four weeks after the test. 

Physicians can refer patients to the clinic, which is located at our Independence Family Health Center in Ohio. We will evaluate patients on cardiac, pulmonary, behavioral and other areas of their health.

More than a dozen specialties are collaborating on treatment and research through the clinic. As we care for these patients, we will share our findings to broaden the understanding of this disease.

Our Founders Day celebration is on February 26. This is a unique event in our history. If you have not already, please RSVP at

Founders Day will feature the world premiere of a new documentary-style series about Cleveland Clinic. “A Century of Care” explores our innovative culture with accounts from patients and caregivers.

We partnered with CNN’s content studio Courageous on the series. The first installment, which offers a historical overview, is now available. Watch “Innovation in Our DNA” online.

Thank you for being with us during this proud moment in our story.

Dr. Mijahlevic |  Cleveland Clinic 

Tom Mihaljevic, MD
CEO and President

COVID-19 vaccine standby list now available for Ohio caregivers at several locations

COVID-19 vaccine standby list now available for Ohio caregivers at several locations

Update: The standby list for COVID-19 vaccines is currently filled for all locations. If you have already added your name to this list, and we have extra vaccines this week, please know that you may be called. As a reminder, the standby list resets on Sunday and reopens again next Monday. 

Cleveland Clinic is continuing to provide COVID-19 vaccines to Ohio patients as part of Phase 1B following state and federal guidelines.

Although caregivers are part of the general public vaccination program, based on age and medical conditions, there are times when COVID-19 vaccine doses may become available to Ohio caregivers. If patients do not show for appointments or cancel, we want to ensure every vaccine dose we have is used.

An online standby list has been created for caregivers who wish to receive a vaccine at Cleveland Clinic Akron General Health & Wellness Center in Bath, Fairview Hospital, Hillcrest North Campus (Across the street from Hillcrest Hospital), main campus and Medina Hospital when extra doses are available. The standby list clears on Sundays and reopens again Monday morning and interested caregivers will need to resubmit their information.

Caregivers who submit their names to the standby list confirm they are able to be at their selected vaccination location within 30 minutes of being called.

Unfortunately, there are no exceptions. If you are late, you will not be able to get the vaccine.

What you need to do

  • Click here to add your name and information to the standby list for the current week.
  • Select your desired vaccination location from the following: Bath, Fairview, Hillcrest, main campus or Medina.
  • Submit your name, work assignment, desired location, contact phone number and confirm your ability to meet the 30 minute arrival window.
  • By adding your name, you acknowledge you’re able to be at the vaccination site you’ve chosen within 30 minutes of being contacted. If you are unable to arrive – meaning you are able to check-in for your appointment – within 30 minutes, the vaccine dose will be given to the next person on the standby list.
  • If you do not see a specific location as an option, it means the standby list for that location is full and no longer accepting names. You are able to try again each Monday.

Important to know

  • Vaccination slots for the week are not guaranteed. This will be determined each day and only in the event there may be left over vaccine available.
  • Caregivers must answer the phone number provided when called as the caller will not re-attempt to call back or leave a voicemail message.
  • The standby list clears on Sundays and reopens again Monday morning.
  • Caregivers should have an active MyChart account to be able to schedule their second dose.
  • Caregivers should complete the ReadySet survey prior to arrival for their vaccine appointment.
  • Please note that your second dose may not be scheduled at a precise 21 or 28 day interval from the first, as we are adding appointment slots into available existing schedules. The Centers for Disease Control and Prevention’s Advisory Committee on Immunization Practices allows for up to 42 days between the first and second dose of COVID-19 vaccines.
  • This standby list is for Cleveland Clinic caregivers only and does not include family members or dependents.

If you are a caregiver who is already scheduled for your vaccine, please do not add your name to the standby list.

Because of limited vaccine doses, please know that signing up for the standby list does not guarantee you will receive a vaccine dose. Thank you for your patience during this time.

Cleveland Clinic Vaccine Locations

Cleveland Clinic Main Campus – Intercontinental Hotel
9801 Carnegie Ave
Cleveland, Ohio 44106

Cleveland Clinic Akron General Health & Wellness Center, Bath
4125 Medina Rd
Akron, OH 44333

Cleveland Clinic Fairview Hospital
18101 Lorain Ave
Cleveland, Ohio 44111

Cleveland Clinic Medina Hospital
1000 E. Washington St
Medina, OH 44256

Hillcrest North Campus (Across the street from Hillcrest Hospital)
6777 Mayfield Rd
Mayfield Heights, Ohio 44124

Half of Americans with concerning heart symptoms avoided seeking care during the pandemic — but we can help

Half of Americans with concerning heart symptoms avoided seeking care during the pandemic — but we can help

A recent Cleveland Clinic survey finds that just 52% of Americans reached out to a doctor or sought medical care after experiencing a concerning health issue during the COVID-19 outbreak, and we know others are, too.

The survey, Heart, Vascular and Thoracic Institute’s “Love your Heart” consumer education campaign, reminds us we can help make a positive impact on others’ lives.

As leaders in healthcare, we can help individuals understand why it’s important not to delay care, whether it is routine or urgent. Making your health a priority, and keeping up with routine care, leads to better health outcomes and well-being overall.

The survey also found that concerns over contracting COVID-19 are preventing people from seeing the doctor. Around 85% of Americans say they are concerned about contracting the virus when seeking treatment for health issues at a doctor’s office.

We understand the spread of COVID-19 in our communities is concerning. Please help remind and reassure patients, family and friends of the precautions we have in place to keep them safe when visiting our facilities. We are:

  • Screening patients and visitors at entrances.
  • Limiting visitors.
  • Providing essential Personal Protective Equipment (PPE) for caregivers.
  • Requiring visitors, outpatients and patients in the Emergency Department to wear masks, and strongly encouraging inpatients to wear them.
  • Practicing physical distancing.
  • Continuing to clean our facilities extensively.
  • Testing patients for COVID-19 prior to a scheduled surgery or procedure.

Our CEO and President, Tom Mihaljevic, MD, speaks to the importance of not delaying Medical Care for Fear of COVID-19. Share his message on LinkedIn.