COVID-19 Tool Kit
Overview
The Coronavirus Disease 2019 (COVID-19) Toolkit contains important, and recently updated documents. As this is an evolving situation, documents and their locations within this page are subject to change.
CCJM launches COVID-19 Curbside Consults
The Cleveland Clinic Journal of Medicine launched a new section called COVID-19 Curbside Consults. Authored by clinicians who confront this infection daily, the consults address key questions, issues and concerns, and offer solutions to managing patients with COVID-19.
Vaccines
How to Get the COVID-19 Vaccine
Ohio Caregivers
Prepare for the vaccine
- Register for MyChart if you haven’t already.
- Complete ReadySet survey prior to scheduling.
- Learn more about the vaccine in these frequently asked questions.
Scheduling & Walk-in Options
Caregivers and patients are able to schedule their first, second and third dose (for immunosuppressed) as well as booster doses through MyChart or by calling 216.448.4117 at any of our vaccination locations. Our schedulers are available Tuesday – Friday from 9 a.m. to 4 p.m.
Caregivers are encouraged to receive their COVID-19 vaccines and booster dose at any available location including local retail pharmacies.
Walk-in COVID-19 vaccine appointments are also available for Ohio caregivers at Occupational Health locations.
After Your Appointment
- After you receive the vaccine, you may experience COVID-like symptoms for one to three days, such as injection site swelling and tenderness, fever, muscle pain, headache, and fatigue.
- If you are concerned about any severe symptoms, or symptoms not mentioned above, contact the Caregiver COVID Hotline at 216.445.8246. Occupational Health will offer guidance and next steps as necessary.
- All caregivers that receive the COVID-19 vaccine are encouraged to enroll in V-Safe - a monitoring program managed by the CDC.
How to document your COVID-19 vaccine from outside Cleveland Clinic
If you were vaccinated outside of a Cleveland Clinic vaccination site and your COVID-19 vaccination status is not reflected in MyChart or ReadySet, or is inaccurate, do the following:
- Take a clear photo of your completed CDC vaccination card
- Email the photo to COVID19@ccf.org
- Include your full name, date of birth and employee ID in the body of the email
If you were vaccinated outside of a Cleveland Clinic vaccination site AND have visited a Cleveland Clinic provider after your vaccinations, no action is needed.
Florida Caregivers
COVID-19 vaccinations in Florida are being distributed in a phased rollout following guidelines determined by the Centers for Disease Control and Prevention and the Florida Department of Health.
How to Opt-In for Vaccine Consideration
Caregivers at our three locations will access a link to a REDCap Vaccine Portal.
The link will lead caregivers to a page where they can provide information including their willingness to take the vaccine, which area of the organization they work in and who their manager is.
Individuals who indicate interest in receiving the vaccine will be assigned to a group. That group will be sorted, with caregivers from specific teams assigned to receive the vaccine in phases. For example, if nurses from a hospital emergency department expressed interest in receiving the vaccine, one third of the group would be vaccinated the first week, another third the second week, the final third on a third week.
Vaccine Scheduling Process
Once caregivers have been identified and placed in a phase, they will receive a call to schedule the first and second dose appointments. Team managers will review weekly schedules to assist in this process. After the caregiver receives the first dose they will receive an appointment reminder for the second dose.
Vaccinations will be available at specified locations at Weston Hospital, Martin Health and Indian River Hospital.
How to document your COVID-19 vaccine from outside Cleveland Clinic
If you’ve received a COVID-19 vaccine outside of Cleveland Clinic’s vaccination program in Florida, we encourage you to share a photo of your proof of vaccination with Occupational Health. With photo documentation, we can manually update your Occupational Health records.
What to do
If you were vaccinated outside of a Cleveland Clinic vaccination site, please complete the following steps:
- Take a clear photo of your completed proof of vaccination
- Email the photo to OCCHEALTHFL@ccf.org
- Include your full name, date of birth, employee ID, and facility in the body of the email
Nevada Caregivers
You may receive any of the authorized COVID-19 vaccines (Pfizer, Moderna or Johnson & Johnson) at a Southern Nevada Health District vaccine clinic or any local retail pharmacies. View this article to see how to document your COVID-19 vaccine from outside Cleveland Clinic.
How to Get Your Vaccine:
Up to two hours of work time (not PTO) will be paid if a caregiver’s vaccination is scheduled during their regular shift. Prior to scheduling an appointment, caregivers must talk to their manager about using time during work for their vaccine appointment to ensure there is no disruption to patient care operations. Please note this policy does NOT apply to the booster.
Canada Caregivers
Distribution of the vaccine will be controlled by the federal and provincial governments and overseen by the military. We anticipate the first doses of the vaccine going to Canadians in Ontario the week of Dec. 14. The most vulnerable populations will be prioritized and the roll out strategy will be safe, equitable, and transparent. We don’t know yet if or when Cleveland Clinic Canada will receive the vaccine and are working closely with public health officials to learn more.
London Caregivers
The first doses of the Pfizer vaccine was given the week of Dec. 1. It is government/NHS-organized and administered. At this time, there is no Cleveland Clinic London or any other private provider involvement.
Patient Vaccines
Patient-facing information is available at clevelandclinic.org/covidvaccine.
Vaccine Updates from the Intranet
- Video: Six COVID-19 vaccine myths explained and debunked
- FDA fully approves Pfizer COVID-19 vaccine
- CDC endorses COVID-19 vaccine for pregnant and breastfeeding individuals
- Guidance on third dose mRNA COVID-19 vaccine for immunosuppressed
- Need your vaccine info? Good news, it’s on MyChart
General Vaccine Information
Testing
Pre-operative / pre-procedural COVID testing guidelines have changed effective 6/21/2021. See Surgeries & Procedures Requiring a COVID Test for details
Please Note: All pre-operative / pre-procedure COVID test orders must be placed using the order panel:
AMB COVID PRE-PROCEDURE TESTING PANEL
SelfCheck Home COVID Test
- SelfCheck Caregiver Primer
- Pick-up & Drop-Off Locations Reference Sheet
- SelfCheck FAQ
- SelfCheck FAQ for Patients
For more information visit: www.clevelandclinic.org/selfcheck
Routine | Semi-Rapid | Rapid |
---|---|---|
|
Swabbing at Main Campus only
|
|
Non-Cleveland Clinic testing locations
Swabbing & Specimens
- Provider Quick Guide: COVID-19, influenza and respiratory syncytial virus testing
- Fall Respiratory Specimen Collection and Transport Guidelines
- Nasal Swabbing Instructions
- COVID-19 CCF Provider Collection Kits
- Updated Nasopharyngeal Specimen Collection (Swabbing) Information
- NasopharyngealSwab Collection Video Tutorial
- COVID-19 Specimen Signage
Testing Related Workflows
Surgery
- Surgeries & Procedures Requiring a Covid Test
- Surgery Testing FAQ
- Surgery / Procedure Ordering & Scheduling
- Surgery / Procedure Decision Tree
Emergency Department
Inpatient / ICU
Caregivers
PPE
PPE Use Guidelines
- Contact, Droplet, Eyewear Precautions Policy
- Universal Pandemic Precautions & COVID Status
- Is this an Aerosol Generating Procedure?
- Clear Mask Recommendations
- PAPR Use Qualifications
Policies
- Universal Pandemic Precautions Caregiver SOP
- Standard Precautions Policy
- Masking Recommendations for Patients, Visitors, & Caregivers
Safe Use of PPE
- Eye Protection Tips – Face Shields and Goggles (Updated 02.23.2021)
- How to Properly Wear Eye Protection
- How to Communicate Better When Wearing a Face Mask
- Prevention of Pressure Injuries from PPE
- How to Discuss the Importance of PPE with Team Members
- PPE Manager FAQ
- Donning and Doffing PPE Video Instructions (see video above)
- Buddy System Pocket Card
- Buddy System Video Tutorial
- How to Wear and How to Not Wear a Mask
Related Links
Infection Prevention Resources
General Guidelines
- Contact, Droplet, Eyewear Precautions Policy
- COVID Isolation Management
- Standard Precautions Policy
- COVID-19 Caregiver Exposure Concerns FAQ
Facilities & Signage
Visitation
Cleveland Clinic Returning to Open Visitation Beginning September 13.
Beginning Tuesday, Sept. 13, all U.S. Cleveland Clinic locations will return to open levels of visitation.
As we enter a new phase of the pandemic, there will no longer be screeners, set visiting hours or limits to the number of visitors a patient can have. This will apply to both inpatient and outpatient facilities. However, it's important to note that ICU settings may have care-specific visitation restrictions. We believe this change will safely allow more people to visit and connect with their loved ones, which benefits our patients.
Important Reminders:
- Visitors are required to wear masks while inside any Cleveland Clinic facility.
- Individuals who have tested positive for COVID-19 or have been exposed to someone who tested positive for COVID-19 can visit a patient no less than 10 days after testing positive or being exposed.
- Any individual who is sick should not visit.
- Visitors to patients with COVID-19 must follow these guidelines which include wearing a mask, eye protection, gown and gloves.
- Our Visitor Partnership Pledge remains in effect as we work together for a healing and safe care environment.
Our full visitation policy can be found on our website at clevelandclinic.org/visitation.
Surgical Reactivation
The documentation for the Reactivation Toolkit can be found on the Intranet.
Caregivers
Workplace
- COVID-19 Inpatient Team Communication Playbook
- Phone Communication
- A Communication Guide for patients and Families in the Hospital
- Empathy in Virtual Visits
- Top 10 Communication Tips for Virtual Visits
- Enterprise COVID-19 Community (Connect Today)
- Remote Work Resource Center (Connect Today)
- Return to Work Signage & Materials (Connect Today)
- Work From Home Tips
- How to Communicate Better When Wearing a Face Mask
Caregiver Support Resources
- OPSA Physician Support Resources (Connect Today)
- 10 Stress Relief Tips During COVID 19
- Closing Ritual for Each Day During COVID-19 for Caregivers
- COVID-19 Emotional Wellness Resources
- Caring for Caregivers Boost Telephone Appointments
- Caring for Caregivers Tips for Managing Stress During COVID-19
- Financial Resources for Caregivers
- Caregiver Support Housing Update
- Caregiver Support Housing FAQ
- Child care, Senior Care and Tutoring Services and More for Caregivers
- End of Life Planning Resources for Caregivers
Caregiver COVID-19 Positive or Exposure
Manager Resources
- Return to Work Signage & Materials (Connect Today)
- Workflow for Testing & Managing Caregivers with Potential COVID-19 Concerns
- Manager/ Team COVID-19 Conversation Guide
- Caregiver Support Team Card
- Hero Huddle Guide
- Leadership Rounding Guidelines
- Leadership Rounding Conversation Card
- Slide Deck for Leaders and Engagement Champions During COVID-19
Epic & Distance Health
- Epic Tools for Fast, Standard COVID-19 Documentation & Result Notification
- COVID-19 Telehealth Resources (Connect Today)
- CETS: Telehealth Appointment Scheduling Course (MyLearning)
- Epic Training for Nursing for COVID-19 (Connect Today)
- COVID-19 and Epic Reference Materials (Connect Today)
- Inpatient & ED COVID-19 testing panels take the guesswork out of choosing the right order (Connect Today)
- Expansion of outpatient COVID-19 test ordering for symptomatic patients: Epic tips and reminders (Connect Today)
MyChart / Epic / Zoom (Connect Today)
- Institute Leadership Quick Start Toolkit
- FAQs/Tips and Troubleshooting for the Zoom platform
- Epic/Zoom Integration – Provider Video Training (MyLearning)
- Connect Today
Virtual Visitation
- AmWellNow Virtual Visitation
- Virtual Visitation Reference Guide
- Patient Instructions
COVID+ & PUI
COVID-19 Patient Education Flyer
Peripartum Process for COVID + Mothers
COVID Resolved
Inpatient
- Contact, Droplet, Eyewear Precautions Signage
- Direct Admits from Clinic Workflow
- Bundled Care for COVID-19 Positive and PUI Patients
- ICU
- Resuscitation (Connect Today)
- Post Mortem (Connect Today)
Surgical / Procedural
- OR Workflow of Known or Suspected PUI
- Vascular Lab COVID-19 Protocols (Connect Today)
Palliative Care
- Palliative Care Response Plan
- Palliative Care End of Life Symptom Guide
- Palliative Care Guide - NOT End of Life
Transport & Transfer
Emergency Department
Inpatient / ICU
Ambulatory
Government & Regulatory
Research
Coronavirus News Articles
As COVID-19 continues to rapidly evolve, Caregiver Communications wants to make sure that anyone working remotely who cannot access our intranet home page can still stay connected for the latest updates and resources.
Below you will find Caregiver Communications for COVID-19 grouped by category to make it easier for you to quickly find the information you need in the following categories: Date and Daily CEO Updates from Dr. Mihaljevic.
View All Communications by Date
2022
- Thursday, April 14
- Tuesday, April 5
- Thursday, March 31
- Tuesday, March 15
- Wednesday, March 9
- Tuesday, March 8
- Wednesday, February 16
- Tuesday, February 15
- Monday, February 4
- Monday, January 31
- Tuesday, January 18
- Monday, January 17
- Thursday, January 13
- Wednesday, January 12
- Monday, January 10
- Friday, January 7
- Thursday, January 6
2021
- Tuesday, December 28
- Monday, December 27
- Friday, December 24
- Wednesday, December 22
- Tuesday, December 21
- Monday, December 20
- Thursday, December 16
- Wednesday, December 15
- Tuesday, December 7
- Friday, December 3
- Thursday, December 2
- Friday, November 26
- Wednesday, November 24
- Monday, November 22
- Friday, November 19
- Monday, November 8
- Thursday, November 4
- Tuesday, November 2
- Friday, October 29
- Wednesday, October 27
- Monday, October 25
- Friday, October 22
- Tuesday, October 12
- Wednesday, October 6
- Thursday, September 30
- Tuesday, September 28
- Friday, September 24
- Wednesday, September 22
- Monday, September 20
- Thursday, September 16
- Friday, September 10
- Wednesday, September 8
- Tuesday, August 31
- Wednesday, August 25
- Monday, August 23
- Friday, August 20
- Wednesday, August 18
- Tuesday, August 17
- Friday, August 13
- Tuesday, August 10
- Thursday, August 5
- Tuesday, August 3
- Friday, July 30
- Tuesday, July 27
- Friday, July 16
- Thursday, July 15
- Wednesday, July 14
- Tuesday, July 13
- Friday, July 2
- Thursday, July 1
- Wednesday, June 30
- Monday, June 21
- Wednesday, June 16
- Tuesday, June 15
- Friday, June 11
- Thursday, June 10
- Monday, June 7
- Friday, June 4
- Wednesday, June 2
- Friday, May 28
- Wednesday, May 26
- Monday, May 24
- Friday, May 21
- Wednesday, May 19
- Monday, May 17
- Friday, May 14
- Thursday, May 13
- Wednesday, May 12
- Friday, May 7
- Monday, May 3
- Thursday, April 29
- Monday, April 26
- Tuesday, April 20
- Monday, April 19
- Tuesday, April 13
- Tuesday, April 6
- Friday, April 2
- Thursday, April 1
- Wednesday, March 31
- Monday, March 29
- Friday, March 26
- Thursday, March 25
- Wednesday, March 24
- Monday, March 22
- Friday, March 19
- Thursday, March 18
- Wednesday, March 17
- Monday, March 15
- Thursday, March 11
- Wednesday, March 10
- Tuesday, March 9
- Friday, March 5
- Thursday, March 4
- Tuesday, March 2
- Monday, February 22
- Friday, February 19
- Friday, February 12
- Monday, February 8
- Friday, February 5
- Thursday, February 4
- Tuesday, February 2
- Monday, February 1
- Tuesday, January 26
- Friday, January 22
- Wednesday, January 20
- Tuesday, January 19
- Friday, January 15
- Thursday, January 7
- Monday, January 4
2020
- Thursday, December 24
- Monday, December 21
- Thursday, December 17
- Wednesday, December 16
- Monday, December 14
- Friday, December 11
- Tuesday, December 8
- Friday, December 4
- Wednesday, December 2
- Tuesday, December 1
- Monday, November 30
- Wednesday, November 25
- Tuesday, November 24
- Monday, November 23
- Friday, November 20
- Thursday, November 19
- Wednesday, November 18
- Monday, November 16
- Friday, November 13
- Thursday, November 12
- Wednesday, November 11
- Tuesday, November 10
- Monday, November 9
- Thursday, November 5
- Thursday, October 29
- Wednesday, October 28
- Tuesday, October 27
- Thursday, October 22
- Thursday, October 15
- Thursday, October 8
- Friday, September 25
- Tuesday, September 22
- Monday, September 21
- Wednesday, September 16
- Monday, September 14
- Thursday, September 10
- Wednesday, September 9
- Tuesday, September 8
- Friday, September 4
- Wednesday, September 2
- Monday, August 31
- Friday, August 28
- Thursday, August 27
- Monday, August 24
- Friday, August 21
- Wednesday, August 19
- Monday, August 17
- Friday, August 14
- Wednesday, August 12
- Monday, August 10
- Friday, August 7
- Monday, August 3
- Friday, July 31
- Thursday, July 30
- Wednesday, July 29
- Tuesday, July 28
- Friday, July 24
- Thursday, July 23
- Wednesday, July 22
- Tuesday, July 21
- Monday, July 20
- Friday, July 17
- Thursday, July 16
- Wednesday, July 15
- Tuesday, July 14
- Monday, July 13
- Friday, July 10
- Thursday, July 9
- Tuesday, July 7
- Monday, July 6
- Saturday, July 4
- Thursday, July 2
- Wednesday, July 1
- Monday, June 29
- Friday, June 26
- Thursday, June 25
- Wednesday, June 24
- Tuesday, June 23
- Monday, June 22
- Friday, June 19
- Thursday, June 18
- Wednesday, June 17
- Tuesday, June 16
- Monday, June 15
- Friday, June 12
- Thursday, June 11
- Wednesday, June 10
- Tuesday, June 9
- Monday, June 8
- Friday, June 5
- Thursday, June 4
- Wednesday, June 3
- Tuesday, June 2
- Monday, June 1
- Friday, May 29
- Thursday, May 28
- Wednesday, May 27
- Tuesday, May 26
- Friday, May 22
- Thursday, May 21
- Wednesday, May 20
- Tuesday, May 19
- Monday, May 18
- Friday, May 15
- Thursday, May 14
- Wednesday, May 13
- Tuesday, May 12
- Monday, May 11
- Sunday, May 10
- Saturday, May 9
- Friday, May 8
- Thursday, May 7
- Wednesday, May 6
- Tuesday, May 5
- Monday, May 4
- Sunday, May 3
- Saturday, May 2
- Friday, May 1
- Thursday, April 30
- Wednesday, April 29
- Tuesday, April 28
- Monday, April 27
- Sunday, April 26
- Saturday, April 25
- Friday, April 24
- Thursday, April 23
- Wednesday, April 22
- Tuesday, April 21
- Monday, April 20
- Sunday, April 19
- Friday, April 17
- Thursday, April 16
- Wednesday, April 15
- Tuesday, April 14
- Monday, April 13
- Saturday, April 11
- Friday, April 10
- Thursday, April 9
- Wednesday, April 8
- Tuesday, April 7
- Monday, April 6
- Saturday, April 4
- Friday, April 3
- Thursday, April 2
- Wednesday, April 1
- Tuesday, March 31
- Monday, March 30
- Sunday, March 29
- Saturday, March 28
- Friday, March 27
- Thursday, March 26
- Wednesday, March 25
- Tuesday, March 24
- Monday, March 23
- Sunday, March 22
- Saturday, March 21
- Friday, March 20
- Thursday, March 19
- Wednesday, March 18
- Tuesday, March 17
- Monday, March 16
- Sunday, March 15
Daily CEO Updates
We are making a shared sacrifice to get through this pandemic as one team
May 15, 2020
At Cleveland Clinic, we have committed to getting through this as a team. We are protecting jobs and not reducing pay. Doing this takes a shared sacrifice by all of us in the organization.
CEO Update | Embracing our leadership role
May 14, 2020
Cleveland Clinic embraces a leadership role during this pandemic. This includes getting accurate and timely information to the public.
CEO Update | Caregivers tell stories from New York and Michigan
May 12, 2020
Last month, dozens of caregivers traveled to New York and Michigan. I recently spoke with some of these heroes.
CEO Update | Guiding employers to safely reopen
May 11, 2020
American businesses are eager to safely resume their operations while protecting workers. We are here to help them adjust to a “new normal.”
CEO Update | Our new exception to the visitor policy
May 8, 2020
Patients are within our care during the most vulnerable moments of their lives. You are doing a wonderful job treating patients like family so that they do not feel alone.
CEO Update | How We Are Safely Resuming Services
May 6, 2020
As we resume some surgical services, we will continue to focus on safety and enhance it even further. This will be done in phases.
CEO Update | Serving our patients
May 5, 2020
On Monday, May 4, we began resuming outpatient appointments, surgeries and procedures that were paused due to COVID-19 in both Ohio and Florida.
Daily CEO Update | Researchers Expand Our Understanding of COVID-19
May 4, 2020
I am joined by Dr. Serpil Erzurum, chair of our Lerner Research Institute, to hear about this exciting work.
Daily CEO Update | We prepare to resume services
May 1, 2020
The commitment we make to our patients lasts their entire lifetime. During this pandemic, we have provided excellent care to those who are ill, and share concern for patients whose treatment has been deferred.
Daily CEO Update | Recognized for Our Safety
April 30, 2020
Cleveland Clinic promises to always deliver the safest, highest quality care with an exceptional experience.
Daily CEO Update | Acts of Kindness
April 29, 2020
We often speak of our work as a calling. Every day, we hear remarkable stories of your kindness and compassion.
Daily CEO Update | You Are Our Superheroes
April 28, 2020
We are very proud of our caregivers and recognize them as the new superheroes for people to look up to.
Daily CEO Update | State Leaders Look Ahead
April 27, 2020
Ohio Governor Mike DeWine announced his plan for reopening the state, beginning with the resumption of outpatient healthcare procedures on May 1.
Daily CEO Update | Our New Cloth Mask Initiative
April 24, 2020
We continue to protect our patients and caregivers while fulfilling our mission. This is our goal, and it will not change.
Daily CEO Update | Stewarding Our Resources
April 23, 2020
Each of us has the power to be a good steward of resources. Always use equipment, supplies and time with responsible purpose.
Daily CEO Update | A Safe Place to Work and Receive Care
April 22, 2020
The number of caregivers who have tested positive for the virus remains much lower than the rate of infection in our communities — and continues to decline. This gives us further assurance that hospitals are a safe place to work and receive care.
Dr. Barsoum Shares How We’re Working Together in Florida
April 22, 2020
Our teams are doing a phenomenal job caring for patients and the communities we serve.
Daily CEO Update | We Reach Out to Help Others
April 21, 2020
During this pandemic, we are helping to monitor high-risk populations, such as those in senior care facilities. We will assist these facilities with testing and monitoring to prevent community spread.
Daily CEO Update | Caregivers Proudly Support Each Other
April 20, 2020
The collaboration within our medical community is shining bright on a national stage.
Daily CEO Update | Update on Resuming Clinical Activities
April 17, 2020
Because of your great work, we have contributed to the State of Ohio’s early success in containing COVID-19. This means hospitals have a safe and stable environment to care for patients.
Daily CEO Update | Fulfilling Our Mission
April 16, 2020
Among us are scientists, researchers and educators. These caregivers are steady and innovative in their efforts, which allow us to fulfill our mission and give back to the medical community.
Daily CEO Update | What Happens if the Curve Begins to Flatten?
April 15, 2020
The reality is there are no quick or easy answers. We will be responsible in our decision making to preserve overall public health.
Daily CEO Update | My visit to the White House
April 14, 2020
Our leadership role has been clear throughout this pandemic. We are proud to take part in local, state and national conversations about COVID-19.
Daily CEO Update
April 8, 2020
A strong sense of community makes all the difference when overcoming any challenge. We are not alone in facing this pandemic.
Daily CEO Update
April 7, 2020
The situation is complex and ever-changing. What matters is staying together as a team.
Daily CEO Update
April 6, 2020
Our innovative culture is flourishing and visible in our teams’ creative responses to the pandemic.
Dr. Mihaljevic Visits ICU to See COVID-19 Care
April 3, 2020
G-60 is a medical intensive care unit. It is one of several in our health system dedicated to addressing the complex needs of patients with COVID-19.
Read Dr. Mihaljevic’s Latest LinkedIn Post
April 2, 2020
As a health system, Cleveland Clinic is doing all we can to promote social distancing within our facilities, by rescheduling routine office appointments as telehealth visits, limiting visitation, moving most of our administrative staff to work from home, and postponing nonessential surgeries and procedures.
Q&A with Dr. Mihaljevic About Our Response to COVID-19
April 1, 2020
We promise to communicate with you openly and often.
Daily CEO Update
March 31, 2020
I want to thank you for your continued trust in us as we navigate the pandemic.
Daily CEO Update
March 30, 2020
We are forever grateful for the skilled, compassionate care that our professional staff members bring to everything they do.
Daily CEO Update
March 27, 2020
Now more than ever we are inseparable from each other and our communities.
Daily CEO Update
March 26, 2020
Your ability to touch lives is a unique service. It comes with an overwhelming sense of purpose.
Daily CEO Update
March 25, 2020
We strive to ease the emotional impact that change has on patients, caregivers and community members.
Daily CEO Update
March 24, 2020
Giving you access to timely and accurate information is the safest way to manage through this situation.
Daily CEO Update
March 23, 2020
Thank you for everything that you are doing in service to our patients, fellow caregivers and communities.
Daily CEO Update
March 19, 2020
As new information surfaces, we find ourselves making daily shifts in our operations. We feel your trust and thank you for your teamwork.
Daily CEO Update
March 18, 2020
Your inspiring efforts allow us to meet new demands and lead through change.
Daily CEO Update
March 17, 2020
Our patients, families and communities need the very best from us, and we are answering the call.
Daily CEO Update
March 16, 2020
This CEO update includes news on our care for patients with COVID-19, an update to our visitation policy, drive-through testing and new guidelines for caregiver exposure.